(3 star hotel)
from the airport
customer rating
Customer feedback
Viewing reviews 1 - 50 of 113
Staff great hotel 1st class
Mr Abercrombie, 22 Dec 2014
Regency
5 out of 5
Lovely thanks
Mrs Kane, 15 Dec 2014
Regency
5 out of 5
Hotel was good located close to our departure airport, unfortunately room did not have towels when we arrived about 22:30. After along day towels eventually arrived sounds petty but this sould be standard practice to set the room to the standard required,
Mr Curson, 09 Nov 2014
Regency
4 out of 5
was so easy and really good would book again
Mrs Quin, 07 Nov 2014
Regency
5 out of 5
TV didn't work in room , told it would be fixed but nobody came to fix it (Sunday call out premium most likely) and not even a phone call, other than that great
Mr Jones, 15 Sep 2014
Regency
5 out of 5
Yes. We booked a hotel and 2 weeks' parking as we have done in previous years. Always good value and the hotel knows what the arrangements are. Would recommend Holiday Extras.
Mrs Simmonds, 11 Sep 2014
Regency
4 out of 5
Absolutely discussed, arrived at the hotel at 5 am after paying £10 more for the taxi than we we previously told...only to be told they were fully booked and we would have to drive 45 minutes to a different hotel, no refund no sorry..basically cost us £140 to park our car, didn't stay as we drove home instead...discussing! I'm sure you won't be sharing this!
Mrs Bamford, 16 Jul 2014
Regency
1 out of 5
All very good thank you. Hotel clean and comfortable with good price and parking very easy to find.
Mrs Skipworth, 23 Oct 2013
Regency
5 out of 5
Everything was great thank you
Mrs Patrick, 29 Oct 2013
Regency
5 out of 5
Hotel was easy to find. Accommodation was excellent as was food and standard of room. Staff were courteous and friendly
Ms Holland, 21 Nov 2013
Regency
5 out of 5
everything went smoothly and was excelent hotel and staff very helpfull
Mr Miles, 12 Oct 2013
Regency
5 out of 5
All went very well as usual things fell into place very well.
Mr Andrews, 11 Oct 2013
Regency
5 out of 5
Everything went well, the transfer from/to airport excellent, the only negative was the bar which was poorly stocked.
Mr Copley, 07 Oct 2013
Regency
5 out of 5
Fab service
Mrs Jane, 06 Sep 2013
Regency
5 out of 5
Yes everything went smooth as clockwork
Mr Perkins, 02 Sep 2013
Regency
5 out of 5
Services were better than advertised. Quality hotel, great parking and free transfers. Brilliant
Mr Marrington, 30 Aug 2013
Regency
5 out of 5
very clear booking procedure, very happy with price and service.
Mr Formston, 26 Aug 2013
Regency
5 out of 5
Couldn't do anything more great job !
Mrs Dawson, 23 Aug 2013
Regency
5 out of 5
Everything was efficient and staff involved [hotel and taxi firm] were very helpful and pleasant.
Ms Baldwin, 25 Jul 2013
Regency
4 out of 5
We stayed at the regency hotel in Birmingham for one night plus 2 weeks parking at a very good price. They provided a taxi to take us to the airport and picked us up on our return. All included in the price. It was a bit further from the airport than we thought, but as the hotel and staff were very good we would probably stay there again.
Mrs Oakley, 17 Jul 2013
Regency
5 out of 5
First Class service from start to finish. Both the hotel and taxi service were first class.Will denfinately use again.
Mr Anderson, 13 Jul 2013
Regency
5 out of 5
very hel[pful staff ..rooms were good .clean had everything needed for a comfortable stay
Miss Elsworth, 07 Jul 2013
Regency
5 out of 5
Excellent service !!!
Mr Edwards, 05 Jul 2013
Regency
5 out of 5
Excellent hotle and facilites would book with again.
Mrs Pearl, 02 Jul 2013
Regency
5 out of 5
excellent service
Mrs Mumford, 25 Jun 2013
Regency
5 out of 5
Bit confusing to find hotel from directions, otherwise fine. Staff very helpful, extremely good steak in hotel in evening. Nice room, quiet as asked for.Taxi included to and from Airport in price of Hotel package. Extremely good service both ways, very prompt. Would stay again.
Mrs Burgoyne, 25 Jun 2013
Regency
5 out of 5
staff most helpful
Mr Hazelwood, 23 Jun 2013
Regency
5 out of 5
Lovely Hotel which had everything we needed. Great value for money as Hotel stay and Car Park were both included. Taxi Transfers to and from the airport were great. Would definaetly book with Holiday Extras again.
Mrs Newell, 21 Jun 2013
Regency
5 out of 5
Nice hotel smooth quick transfers and friendly staff
Miss Williams, 18 Jun 2013
Regency
5 out of 5
yes, facilities a little tired but ok
Mr Walker, 11 Jun 2013
Regency
4 out of 5
Hotel very good. helpful friendly staff. Taxi service from hotel very good.
Mr Beagles, 09 Jun 2013
Regency
4 out of 5
Hotel was lovely, transfers were good.
Mrs Cordon, 06 Jun 2013
Regency
5 out of 5
The facilities were good, the staff were friendly and helpful, the transfer was incredibly efficient and friendly. Excellent service all round.
Mrs Robinson, 03 Jun 2013
Regency
5 out of 5
excellent service from start to finish,could not be faulted.
Mr Sturley, 02 Jun 2013
Regency
5 out of 5
yes everything went well
Mr Astill, 02 Jun 2013
Regency
5 out of 5
Hotel good and transfers to and from airport quick and easy to use
Mrs Haftowski, 01 Jun 2013
Regency
5 out of 5
Staff very helpfull everything went very well
Mr Baddeley, 30 May 2013
Regency
5 out of 5
Good sized room, helpful staff and very smooth taxi transfer service.
Mr Hathaway, 30 May 2013
Regency
4 out of 5
Value for money great hotel
Mrs Ward, 16 May 2013
Regency
5 out of 5
everything as planned, thank you
Mrs Blackford, 17 May 2013
Regency
5 out of 5
This service was fantastic, very clear information was given from the first and only phone call which was made. the service in the hotel followed through we had a comfortable stay it he Regency.
Mrs Sinclair, 14 May 2013
Regency
5 out of 5
brilliant
Mr Bruce, 01 May 2013
Regency
5 out of 5
Very helpful and reliable. Thoroughly pleased with the service.
Mr Stevenson, 30 Apr 2013
Regency
5 out of 5
An excellent service that I would recommend to others. Just one small problem. One of the Regency hotel staff said the taxi was paid for only on our return journey, rather than both ways. It was left for another member of staff to correct this as we picked up the cab for the outgoing journey.
Mr Gardner, 22 Apr 2013
Regency
5 out of 5
excsellent, very helpful staff
Mr Evans, 22 Apr 2013
Regency
5 out of 5
all as expected - well pleased
Miss Ellis, 22 Apr 2013
Regency
5 out of 5
our 3rd time booking parking & hotel with no problems at all. About to book for the 4th holiday now...highly recommended
Mrs Dixon, 05 Apr 2013
Regency
5 out of 5
Large family room at hotel. Free transfers by local taxi company ran smoothly. Very good value for money.
Mrs Barnett, 03 Apr 2013
Regency
5 out of 5
yes
Mrs Morgan, 25 Mar 2013
Regency
5 out of 5
The taxi to the airport was advertised as 'every minute' but was only available on the half hour even though it was ordered just for me! There was a bit of a wait coming back but not too bad and I was kept informed by text.
Mrs Edwards, 24 Mar 2013
Regency
3 out of 5
Viewing reviews 1 - 50 of 113