Airport disruption: Air Traffic Control Technical Issues
- Check with your airlines as many flights are subject to delays and cancellations...
- NATS having "difficulty switching from night time to daytime operation"...
- Edinburgh, Manchester, Birmingham, Southampton, Luton, London City, Newcastle, Exeter,
- Bournemouth and other airports have also reported delays...
- Affected airports include Heathrow, Stansted, Cardiff, Dublin, and Glasgow...
- How the situation may affect you...
- A major failure of the UK's traffic control systems may affect your travel plans today...
- Latest update: Saturday, 7th December, 2013, 19:00...
How the situation may affect your travel plans
A major failure of the UK's traffic control systems may affect your travel plans today.
The National Air Traffic Control Service (Nats) said its Swanwick centre, in Hampshire, was having "difficulty switching from night time to daytime operation". Please see BBC News for more details of the problem and expected timeframes for a resolution.
Affected airports include Heathrow, Stansted, Cardiff, Dublin, and Glasgow.
Edinburgh, Manchester, Birmingham, Southampton, Luton, London City, Newcastle, Exeter, Bournemouth and other airports have also reported delays and are asking passengers to check with their airlines.
We strongly advise that all passengers check with their airline before travelling as many flights are subject to delays and cancellations.
You can view details at a number of leading airports, detailed below.
Air Traffic Control delays FAQ
During times of significant delay, we get a lot of extra calls asking for advice and guidance on how to best deal with the situation. We've put together a list of our most frequently asked questions along with our answers. If your question isn't answered here, then please give us a call on 0800 093 5478 and we'll do our best to help you.
Can I amend my parking booking to include a hotel stay?
Call us on 0800 093 5478 and we can make a new booking for a hotel with parking if there are any hotels with rooms free. We may or may not be able to cancel your existing parking booking, this depends on the car park's terms and conditions.
Can I cancel my booking and receive a full refund?
Unfortunately we may not be able to issue a refund and full charges may apply. Any refunds due to cancellations are at the car park or hotel's discretion.
Can I extend my parking booking?
We cannot amend existing booking once they have started. You will need to pay any extra days locally at the car park's gate rate.
My easyJet flight has been cancelled, what can I do?
You can visit the easyJet website or call easyJet customer service on 0843 104 5400 - (calls charged at 5 pence a minute plus network rate).
Can I book a hotel on the same day that I wish to stay?
Hotels may be busy and rooms will be limited. Please call us on 0800 093 5478 and we'll be happy to check availability and make a booking where possible.