Holiday Extras: Insurance Partner for Fred. Olsen Cruises with Medical Conditions
As the official insurance partner for Fred. Olsen Cruises, we provide cruise-specific cover — including missed ports, unused excursions and cabin confinement — plus discreet screening for pre-existing conditions and 24/7 overseas medical assistance.
Backed by 40+ years' travel expertise and more than 300,000 policies sold in a single year, we're here to help you travel with confidence.
If you have a pre-existing medical condition, this will need to be declared when you book so that we can make sure it's covered whilst you're away. If you have more complex medical issues, MoneyHelper service has a directory of specialist insurance providers who could help you to find the cover you need.
Get a quoteWhy choose Holiday Extras Travel Insurance?
At Holiday Extras, we offer flexible cover options to suit different travel needs for your Fred. Olsen cruise — from medical and cancellation protection to specialist cruise cover such as missed ports, unused excursions and cabin confinement.
Plus, with an annual policy, you're covered if your flight is delayed by 2+ hours, under our flight delay benefit cover. Simply choose either a £25 per person cash payout (up to 7 passengers, on the same policy) or airport lounge access to take the hassle out of your delay. Terms and conditions apply.
✔All Holiday Extras policies meet the requirements stated by Fred. Olsen Cruises.
Specialist Cruise Insurance – what's new?
Our exclusive specialist cruise cover goes beyond our standard cruise insurance with higher limits on key areas and cruise benefits:
Higher cancellation limits — you can now claim up to £65k in cancellation cover.*
Missed Embarkation — covers you if you've already left the UK and miss your cruise departure for reasons stated in the policy.
Cruise Interruption — covers your travel and accommodation costs if you have to leave the ship for hospital treatment and then need to re-join the cruise.
Extended trip duration — gives you the option to extend your trip duration on annual multi-trip policies for up to 45, 60 and 90 days per trip.
In addition, you'll benefit from higher cover limits for curtailment and baggage delay, along with extra protection for pet care.
Cover is subject to terms and conditions for more information check your Policy Documents
Over 40 years of hassle-free holiday support.
Range of cover levels with optional extras to match your travel needs.
UK-based support offering friendly, reliable help for every trip.
£10.4 million paid in claims last year.
What do you get with Holiday Extras Cruise Insurance?
NEW: Purchase up to 30 months ahead
Lock in cover the day you book. You can now purchase your cruise policy up to 30 months in advance for Single Trip.
For Annual Multi-Trip, you can buy up to 3 months before cover starts.
Missed-port & itinerary disruption
If your cruise ship is unable to stop at a scheduled port of call — for example, due to bad weather or changes to the ship's timetable — our policy will pay you a set benefit for each missed port. This helps to make up for the loss of time or activities you may have planned at that destination.
Cabin confinement
If you become unwell or injured during your cruise and the ship's medical officer tells you to stay in your cabin, our policy will pay you a benefit for each full 24-hour period you are confined. This is designed to compensate you for the time you miss out on enjoying your holiday.
Unused excursions
If you're told to stay in your cabin by the ship's medical officer and can't go on any pre-booked and pre-paid excursions as a result, our policy will cover the cost of those missed activities. This means you'll be reimbursed for any excursions you're unable to join due to illness or injury.
Emergency medical cover
If you fall unexpectedly ill or need emergency medical help during your trip, our cruise policy covers your medical costs and transport. This includes repatriation from the ship to the nearest hospital, or back to the UK if needed.
Extra baggage & evening wear
Our cruise policy provides increased cover for personal possessions. It also covers the loss, damage or theft of any evening wear by covering the additional costs to repair or clean it. If needed, we'll also pay towards hiring a replacement outfit so you can still enjoy your formal nights onboard.
Cancellation and curtailment
If you need to cancel or cut your trip short due to unexpected events, this policy will reimburse any non-refundable costs. That includes flights, transfers, hotels, and tours. You're also covered if a family member or travel companion falls ill or gets injured, causing you to change your plans.
Flight Delay
If you have selected an annual policy, you'll receive a benefit if your flight is delayed by 2+ hours. Simply register your flight 12 hours prior to departure and choose your benefit — either airport lounge access or a £25 per person cash benefit (up to 7 passengers, on the same policy).
The above provides a summary of the cruise policy benefits and is subject to terms and conditions. For full details of cover, please refer to your policy documents.
Choose your cover
Choose from our Bronze, Silver or Gold levels of cover — all to suit a range of travel needs and budgets.
All our policies come with emergency medical cover in case of illness or injury while you're away. And with AnywhereGP, you get 24/7 access to non-emergency medical treatment abroad. Subject to the terms and conditions of your policy.
Medical Travel
Insurance
At Holiday Extras, we consider most medical conditions, including asthma, diabetes, high blood pressure, and many more.
Online medical screening
24/7 emergency assistance
Find out more
Single Trip Travel
Insurance
Ideal if you're taking a one-off trip. Our award-winning insurance offers protection for short breaks or for longer holidays.
Protection at any age
Stay longer, stay covered
Get covered
Annual Travel
Insurance
Planning two or more trips in the next 12 months in the UK or abroad? An annual policy could save you time and money.
Travel more, save more
One policy, unlimited adventures*
Get covered*Subject to terms and conditions and selection of the appropriate level of cover.
AnywhereGP: 24/7 Medical Help
Powered by Air Doctor
We're thrilled to introduce AnywhereGP, powered by Air Doctor – your on-the-go medical solution abroad!
Included FREE with every Holiday Extras travel insurance policy, it provides fast, reliable medical support for everything from minor illnesses to urgent concerns, keeping you supported along the way.
You will receive information via email on how to access AnywhereGP, once you have made your booking.
With AnywhereGP you can take advantage of:
✔ 24/7 Access to Medical Experts
Gain round-the-clock access to 20,000 certified doctors around the world. Consult with a professional using a seamless, app-based platform that's included with your travel insurance policy.
✔ Available in over 75 countries
Enjoy reliable medical assistance in over 75 countries, with video consultations offered in 21 different languages.
✔ Hassle-Free Healthcare
With Anywhere GP, medical consultations are free to access – no need to file a claim. Just book and receive care when you need it most.
✔ Video consultations in 21 languages
Receive expert medical advice in the language you're most comfortable with. Whether it's a routine check-up or addressing a health concern, the global network of doctors ensures you can communicate clearly and confidently, breaking down language barriers to provide care that truly meets your needs.
AnywhereGP ensures expert medical support right at your fingertips.
Compare Specialist Cruise Insurance cover levels
Explore the cover levels below to compare each plan's cover limits and choose the policy that suits your needs.
The table shows our Specialist Cruise cover, which gives you more protection than our standard cruise insurance plus extra cruise benefits.
- Higher limits on key areas like cancellation, curtailment and baggage delay.
- New protections designed for cruising: Missed Embarkation, Cruise Interruption, Hijack and Pet Care.
Amounts vary by cover level. Terms, conditions and exclusions apply.
Bronze (£150 Excess)
- £15,000,000 Emergency medical and repatriation
- £1,500 Cancellation
- £1,500 Curtailment and loss of holiday
- £100 per port, up to £1,000 Missed port
- £100 per 24 hours, up to £1,000 Cabin confinement
- £500 Unused excursions
- £3,000 Increased personal baggage limits
- £300 Evening wear
- £1,000 Personal possessions
- £500 Passport and other documents
- £500 Personal money
- £75 per 12-hour delay, up to £300 Baggage Delay
- £750 Missed departure
- £750 Missed connection
- £2,000,000 Personal liability
- £25,000 Legal costs and expenses
- £1,500 Missed Embarkation
- £1,500 Cruise Interruption
- £50 per 24 hours up to £500 Hijack
- £50 per day up to £500 Pet Care
Silver (£99 Excess)
- £20,000,000 Emergency medical and repatriation
- £3,000 Cancellation
- £3,000 Curtailment and loss of holiday
- £150 per port, up to £1,500 Missed port
- £150 per 24 hours, up to £1,500 Cabin confinement
- £750 Unused excursions
- £4,000 Increased personal baggage limits
- £400 Evening wear
- £2,000 Personal possessions
- £750 Passport and other documents
- £750 Personal money
- £100 per 12-hour delay, up to £400 Baggage Delay
- £1,000 Missed departure
- £1,000 Missed connection
- £2,000,000 Personal liability
- £25,000 Legal costs and expenses
- £1,500 Missed Embarkation
- £1,500 Cruise Interruption
- £100 per 24 hours up to £1,000 Hijack
- £50 per day up to £500 Pet Care
Gold (£50 Excess)
- Unlimited Emergency medical and repatriation
- £6,000* Cancellation
- £6,000* Curtailment and loss of holiday
- £200 per port, up to £2,000 Missed port
- £200 per 24 hours, up to £2,000 Cabin confinement
- £1,000 Unused excursions
- £6,000 Increased personal baggage limits
- £500 Evening wear
- £3,000 Personal possessions
- £1,000 Passport and other documents
- £1,000 Personal money
- £150 per 12-hour delay, up to £600 Baggage Delay
- £1,500 Missed departure
- £1,500 Missed connection
- £2,000,000 Personal liability
- £25,000 Legal costs and expenses
- £1,500 Missed Embarkation
- £1,500 Cruise Interruption
- £150 per 24 hours up to £1,500 Hijack
- £50 per day up to £500 Pet Care
*Up to a max of £65,000 subject to criteria, or as specified on your schedule.
Get a quoteDiscover more with Holiday Extras
Port Parking and Hotel
Park, rest and sail. Hotel and parking combined for seamless travel.
Find out more
Overseas Transfers
Get from airport to cruise terminal smoothly with low-cost shared shuttles or private rides, and cancel free if your plans change.
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*This figure reflects policies sold between 1st January and 31st December 2023.
Holiday Extras Travel Insurance is sold and administered by Holiday Extras Cover Limited, registered office address: Ashford Road, Newingreen, Hythe, Kent CT21 4JF.
Holiday Extras Cover Limited is an insurance intermediary authorised and regulated by the Financial Conduct Authority, registration number 828848. You can check this on the Financial Services Register by visiting: http://register.fca.org.uk
Holiday Extras™ is a Trading Name of Holiday Extras Cover Limited. The insurance is underwritten by Great Lakes Insurance UK Limited. Great Lakes Insurance UK Limited is a company incorporated in England and Wales with company number 13436330 and whose registered office address is 1 Fen Court, London, United Kingdom, EC3M 5BN.
Great Lakes Insurance UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference Number 955859. You can check this on the Financial Services Register by visiting: http://register.fca.org.uk
Our flight delay cover is underwritten by Astrenska Insurance Limited and serviced by Collinson Insurance Services Limited.
