Travel Insurance for your Holiday Gems getaway
As the official insurance partner of Holiday Gems, Holiday Extras offers award-winning travel insurance with clear, easy-to-understand cover for your next getaway.
Get a QuoteGreat value holidays deserve great value cover
As the official insurance partner for Holiday Gems, we are pleased to offer award winning travel insurance for your next getaway. Whether you’re off on an all-inclusive family holiday, a couples’ break or a trip you’ve planned yourself, every getaway is different. Our cover can help protect the money you’ve already spent and support you if something unexpected happens while you’re away, subject to your policy’s terms, conditions and exclusions.
Millions of travellers choose Holiday Extras for clear, easy to understand cover. If you need help buying or amending your policy, our Kent-based team of insurance experts are here to help. It’s about connecting with real people when it counts the most. Calling Holiday Extras is only for non-emergency support.
Call centre times:
- Monday to Friday: 9 am - 8 pm
- Saturday and Sunday: 9 am - 5 pm
Choose the right cover for your holiday
We offer three levels of award winning cover, so you can pick the protection that suits your trip. Excess and cover limits vary by level. Terms, conditions and exclusions apply.
| Cover level | Bronze | Silver | Gold |
|---|---|---|---|
| Emergency medical | Up to £15m | Up to £20m | Unlimited |
| Trip cancellation | Up to £1,000 | Up to £2,500 | Up to £5,000* |
| Cutting your trip short | Up to £1,000 | Up to £2,500 | Up to £5,000 |
| Personal belongings | Up to £2,000 | Up to £2,500 | Up to £5,000 |
| Missed departure & connection | Up to £750 | Up to £1,000 | Up to £1,500 |
| Gadget cover | Up to £750 | Up to £750 | Up to £1,250 |
Cancellation and curtailment limits on Gold are up to £5,000 or as specified on your schedule. See the full cover comparison and read the Policy Documents for more detail on what is and is not covered.
Cover is subject to terms, conditions and exclusions. For full detail please read your Policy Documents.
Get a quoteEven more reasons to travel with confidence
Your Holiday Gems holiday comes with plenty included, and your cover should too. Alongside the benefits above, you can choose from additional add ons to shape your policy around the way you travel.
- Single trip or annual multi tripCover one holiday, or take out an annual policy and travel as many times as you like over twelve months. Maximum trip durations apply please see policy wording for full details.
- Cover for the whole familyChildren can be added to a family policy, so everyone is protected under one arrangement.
- Medical conditions welcomeDeclare any pre existing conditions through our confidential online screening and get an instant decision.
- Optional add onsAdd winter sports, extra gadget cover or wedding cover if your trip needs it.
- When cancellation cover startsIf you’re arranging cover for your Holiday Gems holiday, cancellation cover for a Single Trip policy starts when you buy your policy. For Annual Multi-Trip policies, cancellation cover starts from your chosen policy start date.
Everything you get with Holiday Extras travel insurance
Every Holiday Extras travel insurance policy includes the following. Tap any benefit to see the detail.
Be sure to read through the Policy Documents for full detail on what you may be covered for. For help with an existing policy, a claim or an amendment, visit our Travel Insurance Help and Support page.
Emergency medical and repatriation
If you become unexpectedly ill or injured on your trip, your policy covers emergency medical fees, emergency transport and bringing you home to the UK if it is medically necessary. It also covers additional travel and accommodation costs if you or a travel companion need to stay longer for medical reasons. Undeclared medical conditions and non urgent treatment are not covered.
Cancellation and cutting your trip short
If you need to cancel or come home early for a covered reason, we help you recover non refundable costs including flights, transfers, accommodation and pre booked activities. Covered reasons include the illness, injury or death of a family member or travel companion, being called to attend court, involuntary redundancy and being advised not to travel because you are pregnant. Costs you can reclaim from your travel provider, and cancellations linked to undeclared medical conditions, are not covered.
Personal belongings, money and passports
If your possessions are lost, stolen or damaged during your trip, your policy covers the cost of repair or replacement, with individual item and valuables limits. Personal money and passports or travel documents are covered too, including the cost of emergency replacements abroad. Any theft or loss needs to be reported to the police within 24 hours, and items left unattended are not covered.
Missed departure and missed connection
If you miss your scheduled departure or a connection because of strike action, bad weather, an accident or a mechanical failure, your policy covers the additional travel and accommodation costs needed to reach your destination or get home. Heavy traffic and road closures can be covered where there is evidence of significant disruption. Not leaving enough time to travel, or a breakdown in a vehicle that has not been properly serviced, are not covered.
Personal liability and legal costs
Personal liability covers you if you accidentally injure someone or damage their property while you are away, including the legal costs of defending a claim. The legal costs and expenses section helps with the cost of taking legal action following an incident that causes death or physical injury. Business related claims, damage to property in your care and incidents involving certain vehicles or animals are not covered.
Gadget cover
Gadget cover protects items such as mobile phones, tablets, laptops, cameras and smartwatches against accidental damage, theft, loss and malicious damage, up to the limit on your cover level. Gadgets need to be kept safe and within immediate reach rather than in checked baggage, manufacturer security features must be switched on, and claims need proof of purchase. Cosmetic damage, consumables such as batteries and pre existing faults are not covered. Please check the policy wording for the full list of covered gadgets.
Backup when flights do not go to plan
With all our insurance policies, you will receive a benefit if your flight is delayed by two hours or more. Simply register your flight at least 12 hours before departure and choose your benefit, either airport lounge access or a £25 per person cash benefit for up to 7 passengers on the same policy. We then track your flight and automatically issue your benefit if you are eligible. Our flight delay cover is underwritten by Astrenska Insurance Limited and serviced by Collinson Insurance Services Limited.
Medical support, anytime, anywhere
Included FREE with every Holiday Extras travel insurance policy, AnywhereGP, powered by Air Doctor, provides fast, reliable, 24/7 medical support in over 75 countries worldwide, keeping you supported along the way. AnywhereGP means expert medical support right at your fingertips.
Travelling with a medical condition
If you have or have previously had a pre existing medical condition, you will need to declare it through our confidential medical screening. Our online quote system guides you through the questions and gives you an instant decision on whether we can offer cover. If we are unable to cover a condition, the free and impartial MoneyHelper travel insurance directory lists other FCA regulated providers who may be able to help.
Get a quote
Discover more with Holiday Extras
Holiday Extras Travel Insurance is sold and administered by Holiday Extras Cover Limited, registered office address: Ashford Road, Newingreen, Hythe, Kent CT21 4JF.
Holiday Extras Cover Limited is an insurance intermediary authorised and regulated by the Financial Conduct Authority, registration number 828848. You can check this on the Financial Services Register by visiting: http://register.fca.org.uk
Holiday Extrasâ„¢ is a Trading Name of Holiday Extras Cover Limited. The insurance is underwritten by Great Lakes Insurance UK Limited. Great Lakes Insurance UK Limited is a company incorporated in England and Wales with company number 13436330 and whose registered office address is 1 Fen Court, London, United Kingdom, EC3M 5BN.
Great Lakes Insurance UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference Number 955859. You can check this on the Financial Services Register by visiting: http://register.fca.org.uk
Our flight delay cover is underwritten by Astrenska Insurance Limited and serviced by Collinson Insurance Services Limited.


