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FREE Cancellation
Available on all hotel packages except those marked can't cancel, can't amend
(4 star hotel)
including 8 days parking
1.5 miles
from the airport
customer rating

A high-end home from home

The Sheraton Heathrow airport hotel is a beautifully presented, quietly luxurious four-star Heathrow hotel - where the staff go beyond the call of duty to make you feel comfortable. What sets this hotel apart isn't that it's supremely sophisticated or effortlessly elegant - though it is both those things - it's the down-to-earth, individual service.

If there's something you want while you're staying there the staff will do their best and then some to get it for you. There's a reason why so many of the hotel's guests are repeat customers who just keep coming back again and again … it's because they can hardly tell they're away from home.

The Sheraton at Heathrow is basking in a full-renovation, which was completed in 2017. Each and every room has been beautifully transformed giving the hotel a brand new feel. You will soon slip into holiday mode in the pristine Orchard Restaurant, the quirky Discovery Bar, and the warm, quiet Orange Lounge; with its dark wooden furnishings, contemporary fire and comfortable chairs. Behind the hotel there's a wildlife park where you can go walking or cycling in fine weather; indoors, there's a compact 24-hour gym.

Taste that's tailored to you

Even the restaurant menu has been designed to suit guests' tastes - rather than choose the dishes himself, head chef Lee Heaton asked customers what they'd like to eat when they came to stay and created his menu accordingly. You'll eat very well at the Sheraton - we tucked into the best fillet steak we've ever tasted, and left several pounds heavier than when we arrived. As for breakfast, it's fit for a whole party of kings - there's enough of a spread to keep you sated for about a week afterwards.

The Sheraton hotel has wifi throughout, which is free 24 hours a day in all public areas, and can be accessed for free on the open-access computers if you don't have your own laptop. There's also a charged printing service; ideal for that last-minute boarding pass panic! In the rooms, however, wifi is charged - £7.50 for one hour, and £15 for 24 hours.

There's something about the whole atmosphere at this hotel which is so relaxed that even though you're five minutes from Heathrow, you feel like you're a world away.

We recommend the Sheraton hotel at Heathrow airport for:

The food - - Resident chef, Lee Heaton, is a master hand at knowing what makes good food. This is the only Holiday Extras Heathrow airport hotel that serves Hereford beef, because Chef Heaton knows just how to do it the justice it deserves. The steaks here are exquisite! Plus, there's such a varied and delicious restaurant menu on offer that all that's left for you to do, is enjoy it.

The atmosphere - From the impressive exterior to the chic decor inside, the Sheraton at Heathrow exudes stylish modernity. The simple colour schemes, masculine design and ample soft furnishings ooze sophistication, while the quiet efficiency of the staff ensures a relaxed and calm environment for you to unwind in before your flight.

The rooms - We were very comfortable in our spacious, elegant standard double room, with its queen size bed, smart-TV, mini-fridge, armchair and coffee table. We could control the temperature, plus there was air conditioning if we got too hot, and a spare blanket in case we got cold at night. And the bathroom mirrors were heated, so didn't steam up after we had a shower - meaning we could still apply perfect makeup.

Elegant luxury. Outside: parkland. Inside: an impressive 24-hour gym. Many visitors return for the exceptional cuisine.


The Sheraton brand has created a Global Cleanliness Council, made up of internal and external experts in hygiene and infection prevention designed to enhance yours and the hotel team's safety.

Public areas are being cleaned more regularly, using enhanced cleaners, including electrostatic sprayers designed to clean areas typically missed. You can expect the same standards of cleanliness in bedrooms too, with disinfectant wipes available for you to use.

At reception, you'll find distancing floor signs, protective screens and sanitising stations for you to use. Some team members may be wearing protective equipment too.

Getting to the airport

The Hoppa runs from 4am to midnight and goes to terminals 2, 3 and 5 from the hotel - the journey takes between 10 and 30 minutes.

If you're travelling to terminal 4 you'll need to get the Hoppa to terminals 2, 3 or 5 and then use the free Heathrow Express between terminals.

The Hoppa costs £6 per person one way or £11 per person return.

Travelling by train? The nearest station is West Drayton. It's 10 minutes from the hotel and a taxi will cost you around £12.

Check-in: from 2pm. Check-out: by 12 noon.


If you need it, overnight parking at the hotel costs £15. If you need parking while you're away, take a look at our airport hotels with parking packages.

Electric vehicle charging- The hotel has five charging points available for a small fee on a first come, first served basis.


All rooms are spacious with soft lighting. Guests have said the Sweet Sleeper beds are extremely comfortable.

Rooms include:

  • Wifi (£15 for 24 hours)
  • TV
  • Tea and coffee
  • Mini fridge
  • Trouser press
  • Hair dryer
  • Phone
  • Radio
  • Desk


It's free for an hour in the hotel's lobby or £15 for 24 hours in your bedroom. Our customers say it's a good speed and fast enough to stream shows online.


Hotel accessibility includes:

  • Accessible parking
  • Accessible lifts
  • Ramps

There are accessible bedrooms which include:

  • Grab bars
  • Emergency pull cords
  • Walk-in showers


With exposed stone walls and wooden floors, the Orchard restaurant serves traditional British meals like grilled meats or fish and chips, along with freshly-baked bread from the restaurant's stone fired oven. The average main meal costs £16.

The restaurant also has a kids' menu with the average main dish costing £10.
Open: 5:30pm - 10:30pm.


It's a large buffet spread including full English and continental breakfast. Breakfast costs £16.50 per person or £15 per person for continental only.

Monday - Friday: 6am - 10:30am.

Saturday and Sunday: 6am - 11am.


Decorated with wall maps and the suitcases from Terminal 1's lost and found, the Discovery Bar serves soft drinks, beers, wine and spirits, along with locally-sourced ales.

Open: 3pm - 1am.

Things to do

  • Free gym

Good to know

Government regulations require passengers at the airport to wear a face mask. Remember to bring a face mask and have it on before you get there. You'll need one for each member of your party.

Sheraton Heathrow Hotel address

Colnbrook Bypass,
West Drayton,

Sheraton Heathrow Hotel Additional Information

Star rating
AddressColnbrook Bypass,
West Drayton,
Disabled facilitiesThe hotel is completely accessible to disabled guests: there's an accessible lift to all floors, and a stairlift up the few steps to the bar, as well as accessible parking bays. There are two disabled access rooms, both with an adjoining room where a carer can sleep. The rooms are adapted with grab bars, emergency pull cords and walk-in showers.
Room service
All rooms non-smoking
En-suite bathroom
Phone in room
Satellite TV

Our customers rated Sheraton on average 9/10 (578 reviews). Read Sheraton reviews.