Reviews of the Premier Inn Stansted

Hotel was ok, as expected. Food however was poor due to being takeaway style I.e. in boxes. Covid -19 obviously impacting on the quality and service

Mr Warren, 10 Nov 2020

Premier Inn
3 out of 5

We booked a hotel parking package and one of the reasons behind it was a proper breakfast at the hotel as HE advertised a 5am breakfast, it started too late at 6.30am

Mr Horkan, 01 Nov 2020

Premier Inn
2 out of 5

Booked hotel with long stay car park. 3 days later was told that the long stay car park was closed and they made arrangements for me to park at the short stay blue parking. This was very inconvenient for because when I came there ot was am walk to the terminal I have a disability in my left leg and difficult to walk with added burden of drawing my luggage and it was raining with part of the walk no shelter. Caused me a great deal of distress going and on return. If you know the long stay is closed dont advertise it.

Mr Bhyat, 27 Oct 2020

Premier Inn
1 out of 5

I was moved from LS Stansted to economy blue and the car park ANPR didn't work - I spoke to the attendant who said I would have to sort it out when I got back - I emailed HE while I was abroad and they assured me they had contacted Stansted and sorted it and I would have a smooth exit on my return. Sure enough that was what happened so I was very impressed

Mr Kyne, 15 Oct 2020

Premier Inn
5 out of 5

Very good, friendly service. Only negative was the system got reg number wrong for meet and greet parking

Mr Jell, 08 Oct 2020

Premier Inn
5 out of 5

Everything was great with the parking. However disappointed with the the premier inn as their restaurant was not open which as you can imagine doesn’t make life easy in the middle of a large airport to find some where to eat . We ended up driving to a village pub for food which is probably the last thing you want to do after a five hour drive . Perhaps would of been useful to state that at the time of booking ?

Mr Foot, 01 Oct 2020

Premier Inn
5 out of 5

I’d booked the wrong night for the hotel by accident. Only realised when we arrived to park at hotel. After several phone calls the Holiday extra op very kindly arranged a change of day at the hotel & I paid for an extra day parking. Apart from that all was great.

Mrs Hedges, 02 Oct 2020

Premier Inn
5 out of 5

Hotel like a mausoleum very poor bar facility almost non existent. Slightly redeemed by a very good breakfast. Visited during social distancing.

Mr Ogden, 27 Sep 2020

Premier Inn
4 out of 5

Hotel was fab ,staff were amazing ,room was clean and comfortable

Mrs Desborough, 19 Sep 2020

Premier Inn
5 out of 5

All went smoothly and definitely helped us get a stress free getaway. Entrance to car park could be signposted better

Mr Denton, 13 Sep 2020

Premier Inn
4 out of 5

Have used holiday extras a few times now and always been very satisfied with the packages & prices. Certainly wouldn’t hesitate to use again.

Mr Shorten, 29 Aug 2020

Premier Inn
5 out of 5

Great price and great service.

Mr Shelton, 25 Aug 2020

Premier Inn
5 out of 5

All fantastic! Meet and greet really straightforward. Hotel excellent. Couldn’t fault anything!

Mrs Forster, 23 Aug 2020

Premier Inn
5 out of 5

Due to the current pandemic we were satisfied with the service restaurant wasn’t as clean as I would expect

Mr Kilsby, 18 Aug 2020

Premier Inn
5 out of 5

Excellent service as usual. Hotel check in was good with no hassles. Drive to long stay car park again was spot on. No problems. Straight forward and good value for money.

Mr Horodecky, 15 Aug 2020

Premier Inn
5 out of 5

Very quite no noise from doors, lifts etc. Very comfortable and clean, breakfast average not hot. Staff excellent

Mrs Bunn, 16 Mar 2020

Premier Inn
5 out of 5

Very quite no noise from doors, lifts etc. Very comfortable and clean, breakfast average not hot. Staff excellent

Mrs Bunn, 16 Mar 2020

Premier Inn
5 out of 5

Everything was as booked and the systems were easy to use

Mr Morris, 16 Mar 2020

Premier Inn
5 out of 5

Everything was as booked and the systems were easy to use

Mr Morris, 16 Mar 2020

Premier Inn
5 out of 5

Excellent in all regards, special mention to the bus service in the long stay car park who were extremely helpful when we left a backpack on the bus and returned it to us very quickly. Very impressed with service.

Mr Sheppard, 11 Mar 2020

Premier Inn
5 out of 5

Great service. Used meet and greet with stay in hotel. Very friendly staff

Mrs Mccloskey, 06 Mar 2020

Premier Inn
5 out of 5

We have stayed here twice and would do so again. The hotel is spotless, the staff are helpful and friendly. Both times we have eaten in the restaurant. The airport car park is very close to the hotel so is very convenient. Would recommend meet and greet.

Mr Cole, 28 Feb 2020

Premier Inn
5 out of 5

Easy to find. Prompt and courteous reception staff. Room was clean & comfy.

Mrs Gibbs, 28 Feb 2020

Premier Inn
5 out of 5

Easy to find. Prompt and courteous reception staff. Room was clean & comfy.

Mrs Gibbs, 28 Feb 2020

Premier Inn
5 out of 5

The hotel was a little tired but was clean and had everything as expected. The shuttle bus was late and the5.45 was crammed to capacity. We were glad we had dropped off our suitcases the evening before.

Mrs Stocker, 21 Feb 2020

Premier Inn
4 out of 5

Premier Inn is so reliable, although the man on check in was quite unfriendly which is unusual. Quiet hotel, close to Midstay, frequent buses on departure and arrival Took the stress out of the early flight.

Mrs Compton, 19 Feb 2020

Premier Inn
5 out of 5

Impersonal room preflight. Being charged to park was an imposition but the breakfast time was most suitable. Meals reasonable for this type of hotel. Staff friendly

Mrs Robson, 10 Feb 2020

Premier Inn
3 out of 5

Impersonal room preflight. Being charged to park was an imposition but the breakfast time was most suitable. Meals reasonable for this type of hotel. Staff friendly

Mrs Robson, 10 Feb 2020

Premier Inn
3 out of 5

The Premier Inn was fine. The postcode for the Meet & Greet parking was incorrect so my SatNav sent us all over the airport. I eventually ended up at the front of the airport and had to pay £4 for the privilege of getting out again without even stopping. We spent 40 minutes driving around and were concerned that we would miss our flight. Not happy!

Mr Parkinson, 06 Feb 2020

Premier Inn
5 out of 5

The Premier Inn was fine. The postcode for the Meet & Greet parking was incorrect so my SatNav sent us all over the airport. I eventually ended up at the front of the airport and had to pay £4 for the privilege of getting out again without even stopping. We spent 40 minutes driving around and were concerned that we would miss our flight. Not happy!

Mr Parkinson, 06 Feb 2020

Premier Inn
5 out of 5

The hotel staff were friendly and my room was very comfortable. Parking was straightforward and the whole experience provided a relaxing start to my early morning trip.

Ms Beech, 06 Feb 2020

Premier Inn
5 out of 5

Really lovely guys! Very friendly! Super fast! Everything was perfect! Will definitely use again!

Miss Soden, 14 Jan 2020

Premier Inn
5 out of 5

When I checked the parking details the night before I was booked in from 6pm not 6am. Probably this was my mistake, however it was impossible to contact anyone to change the booking, by phone or online. I had to take a ticket to get in as I was short of time on the morning and was fortunately able to get help at the barrier on exit. otherwise I would have been charged an extra £100 when leaving. This was a worry throughout my holiday.

Ms Heggie, 06 Jan 2020

Premier Inn
2 out of 5

Helpful and pleasant experience

Mrs Blythe, 04 Jan 2020

Premier Inn
5 out of 5

Stayed at the Premier Inn Stansted with parking at the Mid Stay car park in December. Hotel and restaurant were the usual good standard Premier Inn and parking worked out perfectly, the bus arrived at the car park in a timely manner both to and from the airport.

Mrs Walkington, 17 Dec 2019

Premier Inn
5 out of 5

Stayed at the Premier Inn Stansted with parking at the Mid Stay car park in December. Hotel and restaurant were the usual good standard Premier Inn and parking worked out perfectly, the bus arrived at the car park in a timely manner both to and from the airport.

Mrs Walkington, 17 Dec 2019

Premier Inn
5 out of 5

It appears to me that Premier Inn only give the disabled rooms to Holiday Extra customers, initially the original room had a problem as the TV was damaged and didn’t work, the screen was badly damaged, I spoke to the Receptionist who after alot of consideration gave me a different room again another disabled room with a wet room! The tiles were disgusting, the toilet didn’t work properly! It has put me off from booking with Holiday Extra again as I think you are sown the bottom of the list for rooms!

Mr Raby, 26 Nov 2019

Premier Inn
4 out of 5

Great value and for easy to use and arrange. Wouldn’t hesitate to use again.

Mr Keeble, 23 Nov 2019

Premier Inn
5 out of 5

Room was clean tidy and had everything we needed. Staff were friendly and helpful

Mrs Murray, 22 Nov 2019

Premier Inn
5 out of 5

We booked Premier Inn hotel and parking at stansted airport. Hotel was great and the instructions for the Mid stay car park were easy. Everything went without a hitch, would definitely book again.

Ms Cannon, 12 Nov 2019

Premier Inn
5 out of 5

All went well. Very easy to check In and car was easy to get in return. Would recommend without hesitation.

Mr Haworth, 09 Nov 2019

Premier Inn
5 out of 5

We were very happy with our experience with holiday extras

Mrs Barnes, 05 Nov 2019

Premier Inn
5 out of 5

A good value package. Hotel good and parking easy.

Mr Sample, 02 Nov 2019

Premier Inn
5 out of 5

Very quick and easy check in, room very clean and a good size and very close to the mid stay car park.

Mr Varley, 27 Oct 2019

Premier Inn
5 out of 5

Hotel location and meals was great

Mr Costello, 26 Oct 2019

Premier Inn
5 out of 5

Stansted parking was much better than my Bristol experience

Mr Gillespie, 21 Oct 2019

Premier Inn
5 out of 5

All good thanks

Mr Pearson, 22 Sep 2019

Premier Inn
5 out of 5

Great convenient location close to Stansted Airport. Nice restaurant.

Mr Caballero%20reyes, 22 Sep 2019

Premier Inn
5 out of 5

The hotel room had bed sheets that had been slept in!!!!

Mr Overton, 09 Sep 2019

Premier Inn
1 out of 5

Good price for a night in a hotel and really easy meet and greet parking at Stansted.

Mrs Bell, 08 Sep 2019

Premier Inn
5 out of 5