Faster and smarter in the app... Open app
Travel disruption briefing

Storm Goretti and Storm Elli

The weather disruptions in the UK and Netherlands have largely abated, but in Germany Storm Elli has brought ice rain on Monday, disrupting flights at Frankfurt and other German airports.

First things first – when winter weather or wider disruption hits major hubs, recovery is rarely instant. Even once conditions improve, aircraft and crews may be out of position, so delays can continue for a day or two. Staying flexible and checking live updates remains key.

What to do now

  • Check your flight status directly with your airline before travelling and enable app notifications.
  • Keep an eye on hub airports such as Schiphol, where disruption can ripple out across multiple routes.
  • Pack to reduce stress: if possible, travel with hand luggage only. Always keep medication, chargers, and essentials with you.
  • Build slack into onward plans such as parking exit times, rail tickets, or hotel check-ins.

Preparing for disruptions

Known disruption to watch

1) Germany: Storm Elli will comtinue to disrupt travel on Monday

Ongoing delays and disruptions are expected due to ice rain, especially at Frankfurt airport

We recommend you should

  • Plan your journey to the airport carefully: road and rail disruption can be as impactful as flight delays.
  • Expect short-notice changes: some cancellations may be made on the day depending on conditions.
  • Travel light if possible: it makes rebooking and rerouting easier if disruption escalates.

If your flight is delayed or cancelled, you may be entitled to care, rerouting, or a refund under UK261/EU261 passenger rights.


If your flight is delayed or cancelled

  • Contact your airline first – they are responsible for rerouting, refunds, and care.
  • Keep receipts for food, transport, or accommodation if advised by your airline.
  • Separate tickets: if you booked legs independently, missed connections are not protected.

Changing plans with Holiday Extras

If your travel plans change, you can amend or cancel your Holiday Extras booking online. Customers with Flextras can usually cancel for a voucher and rebook once new travel details are confirmed.


Customers already abroad

Our support teams are fully briefed. Live Chat is the fastest way to reach us.

Live Chat

More information