Our travel insurance price promise
We’re all about a fair deal
At Holiday Extras, we want you to feel confident that you’re getting a fair deal on your travel insurance cover. So, if you find a like-for-like policy cheaper within 24 hours of booking or renewing with us, you can submit a Price Promise claim. If it’s successful, we’ll send you up to £100 cashback for the difference, in line with our terms and conditions.
What do we mean by like-for-like?
Your comparison should be based on policies with the same:
- Destination and travel dates
- Medical declarations (if any)
- Policy type and cover limits
- Excesses, exclusions or restrictions
How our Price Promise works
Designed to have your back, you can check whether you qualify in four easy steps:
Buy or renew your policy
Purchase a new policy or access your renewal price by getting a quote through the link in your renewal email.
Find a cheaper quote
This must be for the same policy and within 24 hours of buying your travel insurance with Holiday Extras.
Submit a claim
It’s as simple as filling out our easy-to-use claim form.
Get cash back
We’ll process your Price Promise claim within 48 hours, and you’ll receive up to £100 cashback if you qualify.
Already bought a policy and found a cheaper quote?
Price promise terms and conditions
Make sure you read all the relevant documentation to avoid disappointment.
- The Holiday Extras Price Promise only applies to travel insurance policies purchased or renewed online directly through us.
- New policies purchased via the Holiday Extras Call Centre or through third-party partners are not eligible.
- New policies purchased via either the Holiday Extras Call Centre or our third-party partners are not eligible.
- Renewal policies are eligible only if renewed directly through Holiday Extras. This can be done online, by automatic renewal or through our Call Centre. Renewal policies may also be eligible where the original policy was purchased via the Holiday Extras Call Centre or through a third-party partner.
- The competitor policy must offer the same level of cover as the one purchased through Holiday Extras. In other words, both must be like-for-like products.
- Price Promise claims must be submitted within 24 hours of a policy purchase or renewal.
- Refunds will be paid within five working days of a successful claim.
- Holiday Extras reserves the right to withdraw or amend the offer at any time.
- This Promotion will end on the 31st December 2026.
Read the full terms here:
Full Price Promise Terms & Conditions
Disclaimer: All information supplied on this page is subject to policy terms and conditions, exclusions and limitations. We will not be liable for misinterpretation of said information and advise you to check your policy documents for full details.
Holiday Extras Travel Insurance is sold and administered by Holiday Extras Cover Limited, registered office address: Ashford Road, Newingreen, Hythe, Kent CT21 4JF.
Holiday Extras Cover Limited is an insurance intermediary authorised and regulated by the Financial Conduct Authority, registration number 828848. You can check this on the Financial Services Register by visiting: http://register.fca.org.uk
Holiday Extras™ is a Trading Name of Holiday Extras Cover Limited. The insurance is underwritten by Great Lakes Insurance UK Limited. Great Lakes Insurance UK Limited is a company incorporated in England and Wales with company number 13436330 and whose registered office address is 1 Fen Court, London, United Kingdom, EC3M 5BN.
Great Lakes Insurance UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference Number 955859. You can check this on the Financial Services Register by visiting: http://register.fca.org.uk
Our flight delay cover is underwritten by Astrenska Insurance Limited and serviced by Collinson Insurance Services Limited.


