Luxurious comfort with spa, outside ULEZ

• Outside the ULEZ zone
• Delicious restaurant featuring local, seasonal dishes
• Energetic bar with all your favourite cocktails
• A spa with hydrotherapy pool

10 minutes from Terminal 5 and outside ULEZ, and within easy reach of the other terminals too. It's close to Heathrow but doesn't really feel like it as it's in the middle of its own small area of grounds right next to the countryside.

Enjoy contemporary dining at the Gallery, cocktails in the River Bar or a delicious Starbucks coffee. Relax in luxurious rooms and take advantage of the included 24-hour gym and wifi, then fill up on a huge, tempting breakfast complete with special Hilton honey – made on site!

By choosing this hotel, you can avoid paying any extra ULEZ charges. What's ULEZ? The aim is to reduce air pollution in London by encouraging more sustainable methods of transport. It costs £12.50 a day for high-emission cars that don't meet ULEZ requirements to drive through the zone, making this hotel a great option if your car isn't ULEZ-compliant.

Getting to the airport

The Heathrow Hoppa shuttle bus runs regularly during the airport's opening hours. Hoppa tickets cost £6.80 per person one way and £12 per person for a return. Up to two children under 15 travel free with a paying adult. Before you book, make sure to check the latest routes and timetables. Depending on your terminal, you may need to catch the Hoppa and then the free Heathrow Express between terminals.

Alternatively, taxis from the hotel run to all terminals when needed. The journey time and price depends on traffic and which terminal you're travelling to.

For T1, T2, T3 and T4 it's around 15 to 20 minutes and for T5 it's 10 minutes. Prices start from £19 each way.

You can also book a shared transfer with We Know from £7 – use the self-service machines in the lobby or ask at reception.

Travelling to the hotel by train? The nearest station is Heathrow Terminal 5.

Check in from 3pm, check out by 12 noon.

Parking

Overnight parking costs £16 per car.

If you need airport parking for the whole of your holiday, search for an airport hotel with parking.

Electric vehicle charging

The hotel has 22 Tesla supercharger spaces available on a first come, first served basis. You'll need a CCS-type plug to use them (if you don't drive a Tesla) and the Tesla app.

Rooms

Rooms have king-size beds, free wifi and quadruple-glazed windows for a quiet night.

Rooms are clean and spacious and, if you're lucky, may come with a view of Windsor Castle – ask when you check in. Bathrooms are spacious and modern, with a deep-fill bath, a power shower, mood lighting and surround sound.

Rooms include:

• Wifi
• Tea & coffee
• 37-inch LED HDTV
• Laptop safe
• Mini fridge
• Iron and ironing board
• Room service (£5.50 tray charge)

Triple rooms have a king-size bed and a rollaway bed. Family rooms have a king-size bed and sofa bed. Children are classed as 17 and under, but the sofa beds in the triple and family rooms are only suitable for those up to age 12.

Wifi

Wifi is free throughout the hotel, including the rooms.

Accessibility

Hotel accessibility includes:

• Accessible parking
• Wheelchair ramp for lobby/reception access
• Accessible lifts with audible alerts, braille and lowered buttons
• Evacuation chair
• Visual alarms for hearing impaired
• Service support animals are welcome

Accessible rooms include:

• Bedroom doors at least 32 inches wide (812mm)
• Digital alarm clock with sound and a vibrating pad
• Digital alarm clock with sound and strobe light
• Bathrooms have grab bars, a lowered sink, lowered toilet and roll-in shower
• Lowered features: beds, clothes rails, light switches, peep holes, shelves, emergency evacuation instructions, and thermostat controls.
• Alarms - Audible and vibrating both available
• Alarms - Visual Strobe
• Emergency Call Button on Phone
• Emergency pull cords in bathroom and beside bed
• Accessible rooms are interconnecting
• You can request an accessible room when you book.

Restaurants

The Gallery – 6.30pm to 10.30pm

The restaurant overlooks the hotel lobby and uses local, seasonal ingredients that are traditionally British. Dig in to the lamb shank or mushroom tagliatelle in the chilled surroundings. The food is cooked how you like it so if you have any allergies or dietary requests just let the team know.

There's a kid's menu too.

Starbucks – 6am to 6pm

Within the lobby area with loads of comfy seats and all your favourite drinks and sweet treats. Why not grab something to go before heading to the airport?

Bars

The River Bar – 11am to 11pm

The River Bar has a view of the river that runs through the hotel grounds. The bar has high ceilings with chandeliers overhead and clean, sleek lines. A colourful light show illuminates the rows of spirits and floor-to-ceiling glass looks over the River Thames. Wines, beers, spirits and soft drinks are all served here.

It's got a lively vibe and is perfect for a cocktail or two.

The Gallery Bar – 11am to 11pm

Upstairs and just off the Gallery restaurant, this is the ideal spot for a quiet drink after dinner.

Breakfast

The Gallery Restaurant – 6.30am to 10.30am

It's a continental (£16.95) and full English (£20.95) buffet for breakfast. There's a huge variety so get ready to fill your plate with eggs made-to-order, an omelette station, smoked fish, fresh pancake stacks and cereals. Plus there's sausages, bacon, beans, crumpets and even honey from the on-site bee hives.

Things to do

There's a gym open 24 hours which is free for guests to use. Plus a spa for over 16s with a hydrotherapy pool, sauna and steam room. You can book treatments for an extra cost.

Good to know

On 29th August 2023 London's Ultra Low Emissions Zone (ULEZ) expanded to include Heathrow. This hotel is located outside of this zone. However, you may need to pay the daily ULEZ charge when driving to the hotel – make sure you check before you travel.

Hilton T5 address

Hilton T5 Additional Information