- 86% of customers who left a review for Stansted Airport Lounges would book again
- 2022 customers have given an average rating of
Everything was perfect
Mrs Thackray, 19 Sep 2022
Escape Lounge
5 out of 5
We had very little time In the lounge. Although we booked we had to stand in line for a while before we could gain entrance. There were no departure boards in the lounge or announcements which meant that we went to our departure gate an hour before our flight time as directed and the plane had been delayed by approx 1 hour 40 mins and we were stuck in the departure lounge where NOTHING was open. We would have been better off in the main building. Also the staff in the VIP lounge were not very welcoming and left us standing around.
Mrs Chambers, 11 Sep 2022
Escape Lounge
1 out of 5
Arrived later than expected due to train delays. Selection of hot food very limited. Staff seem to always be friendly and helpful but wouldn’t say it’s good value for the money.
Mr Manning, 08 Sep 2022
Escape Lounge
4 out of 5
We found the lounge at stansted airport very uncomfortable and needs a update we will never book this lounge again
Mr Flynn, 07 Sep 2022
Escape Lounge
2 out of 5
Lounge was great
Mrs Burgess, 01 Sep 2022
Good value for money
Staff friendly
Lovely space and service
Escape Lounge
5 out of 5
It was a bit messy with food on floor but was a welcome relief from the mayhem outside
Mr Conyers, 31 Aug 2022
Escape Lounge
4 out of 5
Too packed at 5am was a joke like being in a school canteen
Mr Wells, 29 Aug 2022
Escape Lounge
5 out of 5
Everything was as we expected and it all ran smoothly. Will be booking the same 'extras ' again in September.
Mr Buchan, 27 Aug 2022
Escape Lounge
5 out of 5
Parking easy and access to airport lounge perfect
Mr Thomas, 20 Aug 2022
Escape Lounge
5 out of 5
Smooth running to our table even though we were early , tables cleaned when new people used them .food nice and quickly replenished
Mr Hodges, 10 Aug 2022
Escape Lounge
5 out of 5
Very helpful and the staff were extremely efficient
Mr Wheeler, 09 Aug 2022
Escape Lounge
5 out of 5
very friendly
Mr Rowlands, 07 Aug 2022
Escape Lounge
5 out of 5
The fast track and lounge access made life so much easier as the airport was so busy. Very pleased with the experience.
Mrs Hurd, 02 Aug 2022
Escape Lounge
5 out of 5
Nice to relax and have a drink before our flight. Away from all the crowd.
Ms Francis-Anglin, 02 Aug 2022
Escape Lounge
5 out of 5
Hassle free, took all the worry out of travelling
Mrs Humphreys, 02 Aug 2022
Especially with our young grandchildren. Will definitely book again.
Escape Lounge
5 out of 5
Simple to book simple to change date and in my case even name then person travelling exellent
Mrs Constantinou, 26 Jul 2022
Escape Lounge
5 out of 5
Staff were lovely, we booked escape lounge so we could stay away from the crowds at the airport because we were visiting a relative that just finished chemotherapy, we were extremely let down by the fact that we still had to re-enter the main airport to use the toilets!!! Made the booking pointless
Mrs Ryan, 23 Jul 2022
Escape Lounge
1 out of 5
Easy to find. Staff very helpful and friendly. Car looked after well. No waiting or queuing when dropping of and picking up. Very organised. Will definitely use again.
Mr Oswald, 22 Jul 2022
Escape Lounge
5 out of 5
Everything went smoothly and couldn't fault it in anyway
Mr Rickards, 20 Jul 2022
Escape Lounge
5 out of 5
Dreading spending hours in the terminal we thought it would be a good idea to stay in a lounge, what a great decision. We will definitely be doing it again when we next go away.
Mr Perrin, 16 Jul 2022
Escape Lounge
5 out of 5
Lounge very relaxing. Breakfast and drinks choice good. No toilet facilities (apart from disabled), for the price we pay you should have access to toilets and not have to leave the lounge and walk to general airport toilets.
Mrs Blackwell, 16 Jul 2022
Price was cheaper to book direct with stansted but we had a voucher to use with holiday extras.
Escape Lounge
4 out of 5
Staff were very helpful explained all the facilities available, food was plentiful and tasty, a very good way to start a holiday. I will definitely use again.
Mr Mason, 13 Jul 2022
Escape Lounge
5 out of 5
The lounge made the whole airport experience as easy as it could have been. Would definitely book this again.
Mrs Saunders, 11 Jul 2022
Escape Lounge
5 out of 5
Very helpful
Ms Jacques, 11 Jul 2022
Escape Lounge
5 out of 5