from the airport
customer rating
Great value and a good night guaranteed
The Premier Inn Hotel at Heathrow Airport, Bath Road, London offers both comfort and great value for money, with the added bonus of being close to the airport. A recent refurbishment has given this Heathrow hotel a wonderful new central atrium that makes the reception feel bright, inviting and warm. The ‘good night guarantee’, a standard for all Premier Inns, ensures you'll sleep like a baby or your money back. Great service, plenty of room for parking and a modern restaurant and bar, make Premier Inn the perfect, affordable start to your holiday.
Just a mile from the airport, transfers are simple, and the Heathrow Hoppa bus pulls up right at the back door. The rooms are a good size and have everything you need for a comfortable stay without any overpriced extras. The bar and restaurant serves great value food and hearty breakfasts, and the on-site Costa Coffee will provide for all your caffeine cravings. The hotel also has computers for you to use free of charge.
The Welcome I received was appalling. A disinterested young girl at Reception informed me quite curtly that my booking was not on the system and that there was no room for me. I propduced my paperwork and asked her to check further with her manager. She asked me to wait and wandered off. I was still waiting 10 minutes later. I moved to another check in desk and tried again. The same response was given, but at least this time he offered to fetch the manager. Again: no room. This time I was asked to take a seat in the Reception area. At one time I was informed that my booking was cancelled earlier in the week by Holiday Extras. After a long journey in heavy traffic from the Midlands, I found this totally unacceptable. I was not offered a drink. Nothing. It was nearly an hour before a key was produced….up on the second floor at the end of a long corridor. Initially, no apology or explanation was offered. When I pointed this out to the manager, she rather begrudgingly offered me free overnight parking. The room itself was basic. I asked if they could improve the WiFi connection. I was offered the premium service. It didn’t work. I am a pensioner and was travelling alone, and have never been treated with such disregard before. I also wrote to Holiday Extras complaining but received no response,….unforgivable?
Mrs Susnik (Premier Inn)
Our customers rated Premier Inn on average 9/10 (957 reviews). Read Premier Inn reviews.
We recommend the Premier Inn Heathrow for:
A good night’s sleep - Premier Inn are so sure of their super comfy beds, they offer a money back guarantee.
Families - Great flexibility with a range of different rooms available.
Value for Money - With family rooms, meal deals and easy travel, the Premier Inn makes sure you only pay for what you need.
[b]You've all seen the adverts, so you know what to expect from Premier Inn
and this hotel is no exception. The large, comfortable rooms put some more-expensive hotels to shame, but the fantastic, friendly Thyme restaurant is what really draws in experienced travellers. They know it's the perfect place to find familiar food with a minimum of fuss. In fact, regular travellers know the trick with airport hotels is to pick the Premier Inn for precisely what they need at a price they can afford.You can check in from 14:00. Parking overnight at the hotel will cost £5. When you head up to your room, you can expect comfort that outstrips what you paid and a lot of purple. There's Freeview TV and free wifi in the rooms, but you can pay a little extra for faster internet if you need it. The room has blackout curtains, air conditioning and the bed will be exceptionally comfortable.
You're in for a treat at the hotel's Thyme restaurant. It has the same kind of atmosphere, service and food that you'd find at your local family pub. The dinner menu is available from 17:00 to 22:00, then you can head into the bar and toast your holiday until 23:00.
The Premier Inn Breakfast is bigger and better than ever. Choose as much as you want from the mouth-watering menu, including succulent sausages, crispy back bacon, eggs the way you like them and beautifully baked pastries, with fresh juices, tea and unlimited Costa coffee. Breakfast is served from 06:30 to 10:00.
Check out by 12:00 and make your way to the terminal. You can take the Heathrow Hoppa bus. It runs regularly, takes about 5 minutes and costs £6.
Hints, tips and extra bits: The hotel's car park is run by an outside company and you will need to pay £10 at a pay-and-display machine for overnight parking.
Premier Inn address
Hounslow,
Middlesex
TW6 2AB
Premier Inn Additional Information
| Star rating | |
| Address | 15 Bath Road, Hounslow, Middlesex TW6 2AB |
| Disabled facilities | Fully equipped disabled rooms available on ground floor - please call us to book these rooms. These rooms have wider doors, grab bars and emergency pull cords. The hotel is accessible with lifts, ramps and parking bays. Service dogs are also welcome. |
| Internet | |
| Wi-Fi | |
| Restaurant | |
| All rooms non-smoking | |
| En-suite bathroom | |
| Kettle | |
| Phone in room | |
| TV | |
| Satellite TV |