Search hotels at London-City

Don't know your flight number? (Help me find my flight)

Help & support

Our Kent-based support team are friendly, knowledgeable and ready to help with a new or existing booking.

Exclusive email offers

Sign up for special offers direct to your inbox

Sign up now

We treat your privacy very seriously!

London City Airport Hotels Reviews

Customer testimonials are direct responses to people's experiences using London City Airport Hotels services

  • 76% of customers who left a review for London City Airport Hotels would book again
  • 31 customers have given an average rating of 4 out of 5
  • Premier Inn London City Beckton The directions to the car park were incorrect and the signage stated on the directions was also incorrect. This almost made me late for my flight.

    Mr Nizinkiewicz 22 Feb, 2022 1 out of 5

  • Doubletree by Hilton Excel The booking online was easy. However, when I arrived at the hotel they initially had no record of my booking. Also, the number plate of my car was not recognised on entering and leaving the car park.

    Mr Robinson 05 Jan, 2022 5 out of 5

  • Doubletree by Hilton Excel The hotel, facilities and staff were good. However, they didn’t have a record of the booking so check in was considerably slow.

    Ms Sims 12 Dec, 2021 3 out of 5

  • Hampton by Hilton no problems staff helpful with car.

    Mr Ogden 24 Apr, 2019 5 out of 5

  • Hampton by Hilton Everything as described in confirmation email. Excellent service.

    Mr Way 27 Sep, 2018 5 out of 5

  • Travelodge Excellent position for the airport

    Mr Hayden 12 Sep, 2017 5 out of 5

  • Travelodge no things did not go smoothly,
    Our meet and greet did not know we were booked with them which caused a huge amount of stress.
    Our plane was due to take of at 8.15 am, but meet and greet did not responded to our telephone call till 7.30 am we only just managed to get our flight, your email in response was quite simply hartless, unproductive and lacked any form of reponsability (whether the fault lay with you or the meet and greet company), we booked through you and paid you, so you are fundamentally responsable.

    Mrs Dolan 28 Jul, 2017 1 out of 5

  • Aloft Excel Hotel was perfect for our purpose. The staff, accommodation and food were very good and I would recommend the hotel. BUT the experience with Butterfly Parking was extremely POOR and I certainly wouldn't use them again

    Mr Sutton 03 Jul, 2017 5 out of 5

  • Travelodge The Travelodge is well situated, staff were friendly and helpful. Good bar menu and wine list.

    Mr Challenor 26 Nov, 2016 5 out of 5

  • Travelodge Early check in charged at checking despite arrival after posted time

    Mr Wren 22 Jul, 2016 1 out of 5

  • Travelodge Yes

    Ms Pelissier 15 Apr, 2016 4 out of 5

  • Aloft Excel Aloft hotel was superb, but they charged us for parking, we were not expecting that.

    Mrs Boyd 14 Dec, 2015 5 out of 5

  • Was the perfect stop-over before our morning flight. Efficient service and convenient for the airport.

    Mrs Keown 04 Nov, 2008 4 out of 5