Everything went fine except the long stay car park which we were directed too was in actual fact a covid test centre, we enquired at the hotel they told us to park at airport 1 or 2 and it should work out and it did, but it would have been less stressful if info had been updated,

Mrs Forbes (Holiday Inn Express)

Hotel was great we were asked to park in car park 2 in short stay at Glasgow Airport as the hotel carpark was not in use, when we put the ticket in to leave the car park it wanted £239 we had already paid for the hotel with parking had to buzz the carpark attendant to let us out

Ms Forman (Holiday Inn Express)

Your directions to the Short Stay 2 Car Park at Glasgow Airport left a lot to be desired. Unfortunately, the road system within the Airport is not clearly named and there is no tear drop shaped roundabout - only on our way home today, did we see what could pass for a teardrop ON a roundabout. The roundabout itself is not tear-drop shaped. This description on your Directions Sheet caused us a lot of confusion and much driving around to find the Car Park, which we did in the end after a lit of time wasting! Although we booked the Hotel through you last October, when we arrived at Reception at about 01.00 this morning after a long flight, the Hotel had no record of our reservation. Luckily, they had a room available, so we were able to stay. It turned out that a couple who arrived later than we did, had the same problem. They'd booked their room through Holiday Extras and like us, the Hotel had no record of their reservation. Perhaps you should review your booking systems and make sure that your system and the Hotel's talk to each other? At a busier time, it could have been that the Hotel was sold out with no rooms available. The Hotel itself was very good, as was the Car Park, so I would definitely use both again.

Mrs Grieve (Holiday Inn Express)

Easy to book, price was very reasonable and everything was as expected

Mr Maclean (Holiday Inn Express)