If you're travelling with a large group we need to know some further details so we can check that the hotel, car park or lounge is able to accommodate you and your party. We may even be able to get you a special deal.
The best way to organise a group is by searching for the dates, times and number you need for the lounge using the lounge engine. Then select the one you are interested in and fill in the Group Booking Form that presents itself. Make sure you give us at least a week's notice and we'll make all the arrangements for when you arrive.
We'll do our best to make a booking for you, but some lounges aren't keen on stag or hen parties and some don't allow children. Please check our Lounge terms and conditions for full details.
Matthew Pack - Group Chief Executive Officer
Our team is ready to help in any way we can - the easiest way to reach us is by live chat (check our opening times). Or if something has gone wrong and you’d like to give us some feedback, get in touch with our dedicated customer team and we’ll look into it for you.
We’ve worked hard on our flexibility and introduced FLEXTRAS - if you buy your holiday extras from Holiday Extras, you'll be getting the most flexible terms anywhere. We’re also investing heavily in our app with a big focus on HEHA! - The Holiday Extras Holiday Assistant which makes it even easier and even faster to search, book and save.
My head of Customer Experience will pick up any problems/issues that go through to this email account where they will be swiftly actioned.I personally review everything that comes in at the end of each week.
Thanks for choosing Holiday Extras. Wishing you safe and happy travels.