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Cardiff Airport Lounges

  • 90% of customers who left a review for Cardiff Airport Lounges would book again
  • 237 customers have given an average rating of 5 out of 5

We booked for 3 pm slot but I payed extra incase we were delayed I found the service very slow as there was only 2 people working a member of staff told me and we were asked to leave as it was closing at 6 even though I flight was delayed we then waited in the main airport I don’t think you should charge what you do for a service that was not up to standard why pay for a delay fee if you still have to leave because your closing this was not on the site when I booked

Mr Tooze, 03 Aug 2022

51º Executive Lounge
3 out of 5

I felt the lounge was relaxing and the staff were very helpful. It would improve the experience if there was more choice on the menu.

Mr Webber, 01 Aug 2022

51º Executive Lounge
5 out of 5

Excellent value for money

Mrs Jones, 31 Jul 2022

51º Executive Lounge
5 out of 5

Very good food, drink and service

Mr Lennon, 25 Jul 2022

51º Executive Lounge
5 out of 5

Very helpful

Mrs Coleman, 11 Jul 2022

51º Executive Lounge
4 out of 5

Lounge staff were just brilliant

Mr Bater, 10 Jul 2022

51º Executive Lounge
5 out of 5

No, when get in the lounge we were told that we could only have 3 alcoholic drinks during our stay which was never mentioned by you when I booked it, the food choke was poor.. As can see I've booked many times with you and this has to be my worst experience, I did chat online whilst on the lounge and filled in a form but still haven't received a response from you.

Mr Lewis, 25 Jun 2022

51º Executive Lounge
2 out of 5

Excellent service at Cardiff Executive Lounge. Welsh products in abundance, can't beat Penderyn. Food lovely too. Will definitely use again!

Ms Courts, 21 Jun 2022

51º Executive Lounge
5 out of 5

What a waste of money. It’s booked from 3 hours before the flight but the baggage drop doesn’t open until 2 hours before the flight and the Executive Lounge is in the departure area so you’re only there about an hour. A couple of drinks and a snack are all you get. I would never bother again at Cardiff Airport.

Ms Stolz, 15 Jun 2022

51º Executive Lounge
1 out of 5

The parking was excellent and hassle-free, which ensured our holiday was off to a great start, we then used the VIP lounge and the staff were exceptionally helpful and very pleasant. They made my granddaughter food that was not on the menu. We will definitely use the lounge again.

Mrs Jones, 14 Jun 2022

51º Executive Lounge
5 out of 5

Airport lounge in Cardiff is having a re-fit. The staff were amazing and nothing was too much trouble. Food was good and so we're the beverages. Have booked again as it was an excellent experience.

Mrs Davies, 11 Jun 2022

51º Executive Lounge
5 out of 5

A very relaxing & stress free pre-flight experience.

Mrs Russell, 09 Jun 2022

51º Executive Lounge
5 out of 5

Waitresses were fine, compared to other airport lounges it was poor. Nothing executive about the lounge, chairs and tables too low and not comfy.
Also wrong opening times on website, had to contact airport lounge directly to check opening times.

Mrs Mason, 01 Jun 2022

51º Executive Lounge
1 out of 5

meet and greet unable to exit car park barriers didnt rise stuck at barriers for 10-15 minutes

Mr Edwards, 26 May 2022

51º Executive Lounge
3 out of 5

Everything went well really helpful staff

Mrs Phillips, 04 May 2022

51º Executive Lounge
5 out of 5

what a lovely experience, quiet, clean and staff were friendly, maybe could do with a few more food choices as Bristol has but overall a lovely lounge

Mrs Hume, 15 Jan 2016


5 out of 5

A really nice way to start and Finnish a holiday, lovely seating, snacks and drinks all laid on staff are really polite and helpful first time I've tried this wish I done this earlier.

Mr Richards, 30 Sep 2015


5 out of 5

Cannot fault this facility .relax and stress free .

Mr Thomas, 21 Sep 2015


5 out of 5

I did expect more snacks but what was there was very nice but I thought there may of been something slightly more substantial than crisps nits and cookies

Miss Reynolds, 20 Sep 2015


5 out of 5

it was great, i found it cheaper within 24 hours so i got it for free. result

Mrs Sweeting, 19 Sep 2015


5 out of 5

Great

Mr Pryor, 14 Sep 2015


5 out of 5

Staff were very friendly. There wasn't much on offer food wise. Crisps,nuts,coissants and sweet waffles! I,m sorry but for£25 a head we were very disappointed . There wasn't a sandwich or a roll. Really not worth the money.i won't be booking it again.

Mrs Gregory, 09 Sep 2015


1 out of 5

Would recommend this to my friends berry relaxing

Mr Thomas, 15 Jul 2015


5 out of 5

Very helpful and we were able to stay in lounge a little longer as our flight was delayed. Staff kept us up to date and announced when our gate was open

Mrs Bird, 08 Jul 2015


5 out of 5