terminal
leave keys
to the airport
customer rating
Viewing reviews 1 - 23 of 23
Easy drop off and collection. Directions from car park to terminal could be better as it was not totally obvious where to go in the hotel, having come in through back entrance.
Mr Paradine, 26 Sep 2022
Maple Parking Meet and Greet T5
5 out of 5
Absolutely frustrating experience! To start with the directions link provided took me to Heathrow and through the drop off area which meant I had to pay £5 to get to the parking. When I got there I was greeted by someone called Ruben or Raban who was very rude and was not helpful. When I tried to take his name down for a complaint he hid his badge from me and said I don’t need to know his name. I then walked to the office and asked for a manager and was told he was not in that day and no manager would be available. When I returned a few days later there was again no manager. Upon exiting there is no signage and when I asked the team how I leave they said to follow the signs. I again ended up caught in the one way system and had to pay yet another £5 to leave the airport. I will never use them again and will spend a bit more to ge the official airport parking. Embarrassing service and business model.
Mr Difeliciantoni, 19 Sep 2022
Maple Parking Meet and Greet T5
1 out of 5
Used meet and greet parking by Maple Manor at Heathrow. Dropped off at T3 very easily and quickly and upon return to T5 car was ready and waiting for us. Have used this lot many times before and can recommend.
Mr Short, 18 Sep 2022
Maple Parking Meet and Greet T5
5 out of 5
Had to submit a claim under the Late return cover. Not sure this was submitted as no confirmation provided. Waiting on a response
Mr Warren, 15 Sep 2022
Maple Parking Meet and Greet T5
5 out of 5
Good location,easy procedure and access to terminal. Staff helpful,no hassle
Mr Korycki, 13 Sep 2022
Maple Parking Meet and Greet T5
5 out of 5
Easy to drop off, friendly staff, short walk to departures, and car waiting for us on return
Mr Hepburn, 22 Aug 2022
Maple Parking Meet and Greet T5
5 out of 5
All very smooth at both drop off and pick up. Expensive for a three day trip thiugh
Mr Dent, 11 Aug 2022
Maple Parking Meet and Greet T5
4 out of 5
All went smoothly at Heathrow T5 with meet and greet Maple parking, just a covered walkway to terminal departures. Staff helpful on arrival and on a qick departure. Would recommend.
Mr Cummins, 19 Jul 2022
Maple Parking Meet and Greet T5
5 out of 5
It all went very smoothly and the parking is very convinient for Terminal 5. Car was ready when we got back.
Mr Hardyman, 13 Jul 2022
Maple Parking Meet and Greet T5
5 out of 5
No improvement needed. Everything was perfect.
Mr Maidment, 13 Jul 2022
Maple Parking Meet and Greet T5
5 out of 5
Staff were all very helpful and friendly. Car park was easy and quick to leave and pick up car again. very easy walk to airport through hotel, across walkway. Second time I've used now. Will use again.
Mrs Beedle, 07 Jul 2022
Maple Parking Meet and Greet T5
5 out of 5
Very straight forward process and efficient helpful staff
Mr Rodger, 03 Jul 2022
Maple Parking Meet and Greet T5
5 out of 5
Overall we were satisfied. Better signage to and from the airport to the car park would help Everything worked smoothly
Mr Williams, 27 Jun 2022
Maple Parking Meet and Greet T5
4 out of 5
An email has already been sent to customer service...
Mr Tucker, 25 Jun 2022
Maple Parking Meet and Greet T5
1 out of 5
Maple Parking. Smooth quick and efficient. Definitely use again
Mr Salter, 14 Jun 2022
Maple Parking Meet and Greet T5
5 out of 5
Booked via Maple, good service , easy to find and everything on time
Mrs Bonanno, 02 Jun 2022
Maple Parking Meet and Greet T5
5 out of 5
Everything went smoothly from drop off you pickup no issues.
Mr Hood, 01 Jun 2022
Maple Parking Meet and Greet T5
5 out of 5
A map to the entrance would be useful - directions are good, but dangerous to follow when you are driving alone. Anyway I now know for next time. Walk through hotel is easy - takes 5-7 mins.
Mr Evans, 20 May 2022
Maple Parking Meet and Greet T5
5 out of 5
All good, Car ready as soon as I had left the airport
Mr Morris, 08 May 2022
Maple Parking Meet and Greet T5
5 out of 5
The new location at the Sofitel was not as good as going to terminal 5 short stay car park we found it a bit long winded. The staff when we arrived were not very helpful when we were asking where to go in the car park it seemed as if they did not understand the question.
Mrs Briggs, 07 May 2022
Maple Parking Meet and Greet T5
2 out of 5
Very efficient and easy service to use, this is the first time parking at Heathrow and it was definitely more organised than other airports. Will definitely be using again. Excellent service and very reasonable cost.
Mrs Harper, 26 Apr 2022
Maple Parking Meet and Greet T5
5 out of 5
Excellent service Easy drop off and on return Highly recommend Maple Parking Would definitely use this service again
Mr Macmillan, 16 Apr 2022
Maple Parking Meet and Greet T5
5 out of 5
As far as we are concerned the experience couldn’t be improved. Charming staff and everything went as planned.
Mrs Eastwood, 12 Apr 2022
Maple Parking Meet and Greet T5
5 out of 5
Viewing reviews 1 - 23 of 23