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Reviews for Just Valet Meet and Greet - all terminals

  • Average customer rating: 9 out of 10
  • Number of reviews: 1591

Phoned before I left the travelodge we arrived 10min later at the drop off point. 10 min later the man arrived.

9 out of 10Just Valet

The car park staff told us that they would have our car ready within 15 - 20 mins, after 30 mins I phoned them again and they told us that they where trying to get our car to us and would contact us as soon as they had it. After an hour I contacted them back and was told that they where really sorry but where unable to find the car key. They asked for our address as they where going to get a taxi to take us home. After about 1 and a half hours we received another phone call and told us that they had now found the car keys and they would be with us 10 mins. The whole process took about 2 hours. We were tired and cold and had 3 children, a wheelchair and 10 suitcases. It is the first time we have used this carpark, but it unfortunately be our last.

1 out of 10Just Valet

Staff very friendly and helpful over the phone and in person. Very efficient. Didn’t have to wait either way. Directions on pick up map perfectly accurate.

10 out of 10Just Valet

Great helpful and friendly staff at collection and drop off. Didn’t wait too long at all. Would definitely recommend - made it so much easier with young children too.

10 out of 10Just Valet

Everything went smoothly. Very good.

10 out of 10Just Valet

Just Valet meet and greet heathrow- easy to book , professional staff. Good directions and information and car well looked after on return from our holiday . Very efficient and reliable. Would definately use them again!

10 out of 10Just Valet

Everything went to plan

10 out of 10Just Valet

Great service and hassle free!

10 out of 10Just Valet

We had to wait for 50 minutes for our car to be delivered after calling up

5 out of 10Just Valet

Perfect. Quick, efficient, as advertised, helpful and friendly. Directions to drop off and collection point good. Speedy collection and delivery.

10 out of 10Just Valet