Reviews for Just Valet Meet and Greet - all terminals
- Average customer rating: 9 out of 10
- Number of reviews: 1591
Phoned before I left the travelodge we arrived 10min later at the drop off point. 10 min later the man arrived.
Mr Cook9 out of 10Just Valet
The car park staff told us that they would have our car ready within 15 - 20 mins, after 30 mins I phoned them again and they told us that they where trying to get our car to us and would contact us as soon as they had it. After an hour I contacted them back and was told that they where really sorry but where unable to find the car key. They asked for our address as they where going to get a taxi to take us home. After about 1 and a half hours we received another phone call and told us that they had now found the car keys and they would be with us 10 mins. The whole process took about 2 hours. We were tired and cold and had 3 children, a wheelchair and 10 suitcases. It is the first time we have used this carpark, but it unfortunately be our last.
Mr Smith1 out of 10Just Valet
Staff very friendly and helpful over the phone and in person. Very efficient. Didn’t have to wait either way. Directions on pick up map perfectly accurate.
Ms Tsoneva10 out of 10Just Valet
Great helpful and friendly staff at collection and drop off. Didn’t wait too long at all. Would definitely recommend - made it so much easier with young children too.
Mrs Rollins10 out of 10Just Valet
Everything went smoothly. Very good.
Mr Marshall10 out of 10Just Valet
Just Valet meet and greet heathrow- easy to book , professional staff. Good directions and information and car well looked after on return from our holiday . Very efficient and reliable. Would definately use them again!
Mrs Wilkinson10 out of 10Just Valet
Everything went to plan
Mr Borland10 out of 10Just Valet
Great service and hassle free!
Mr Ibe10 out of 10Just Valet
We had to wait for 50 minutes for our car to be delivered after calling up
Mr Kearsey5 out of 10Just Valet
Perfect. Quick, efficient, as advertised, helpful and friendly. Directions to drop off and collection point good. Speedy collection and delivery.
Mr Jones10 out of 10Just Valet