Generally the hotel was rather tired, if quirky and not as clean as it might be. They advertise that a 24/7 shuttle service operates, not the case AND had I used the shuttle service alone (solo traveller), it would have been £18 each way. You have my complaint, please find it. I don't want a voucher.

Miss Mestrum1 out of 10De Salis

Staff very pleasant and helpful, but rooms dated and a bit grubby. The biggest problem was that there was no paperwork from holiday extras, and the hotel didn't know what we had paid for.

Mrs Mcginty5 out of 10De Salis

Hotel room were shabby and outdated , mini bus to airport was way over priced

Mrs Wilson1 out of 10De Salis

Easy to use

Ms Cornelius9 out of 10De Salis

Hotel a little further from airport but good location. Room clean and comfortable. Difficulty obtaining WiFi in my room.

Ms Smith-Blain10 out of 10De Salis

Hotel wasn't great, but then when turned up to the long stay car park, we had to call for assistance to get in, and then on return had to call for assistance again as it wanted to charge £450. Pretty shoddy service.

Mr/S Jones5 out of 10De Salis

When we got back to the airport someone had left our interior light on inside the car so we had a flat battery. It was one thing we made sure off before we left the car lights where all off so why can’t your staff.

Mr Gillingham5 out of 10De Salis

I have a complaint about the De Salis hotel, awaiting a response from you!! It is a disgrace and I wouldn't wish it on my worst enemy!

Mr Macey1 out of 10De Salis

Simple and easy to use.

Mr Mccurry10 out of 10De Salis

Hotel cancelled the week before our travel meaning 11 night parking at mid stay which was included would have cost much more, you found us a similar hotel with same parking included and honoured the booking price given. Well done

Mrs Jacobs10 out of 10De Salis