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Customer feedback

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Reviews for

  • Average customer rating: 8 out of 10
  • Number of reviews: 80

No problems whatsoever.

10 out of 10Travelodge

When we got to the hotel in Birmingham they didn't have a booking for us. We had to pay again £87. They said they have had problems with your company before. I have requested a refund and now waiting

1 out of 10Travelodge

Wonderful. All went smoothly and the instructions were clear and I followed them. The staff on booking in were very helpful. Did not take long for the bus to pick me up on return.

9 out of 10Travelodge

It's says hotel and parking when we got to hotel had to pay 12 pound to park car for night

6 out of 10Travelodge

We had difficulty finding the Travelodge hotel at first. The sat nav took us in the wrong direction. Once we were there it was a nice place. Easy parking over the road in NCP. Not very good facilities for food and snacks and far from anywhere. The car park exit in the morning was a little confusing. It wasn’t clear where to insert the ticket to exit but the people at the hotel were helpful and eventually we got away! The Airparks parking and shuttle in to airport was smooth (as always - we have used these many times). The VIP lounge was comfortable and enjoyable.

8 out of 10Travelodge

From check in to departure was straight forward and run smoothly ,staff where very helpful snd friendly. Bed was very comfortable.

10 out of 10Travelodge

When we arrived at Birmingham Airport the lounge was closed, so we were unable to use the services we paid for.

1 out of 10Travelodge

Travelodge was clean and comfortable and close to the airport.

10 out of 10Travelodge

The hotel was fine however airparkes I would not recommend.

7 out of 10Travelodge

Staff were very helpful and made our short stay enjoyable.

10 out of 10Travelodge