Quick parking steps from departures

• Over-height vehicle? This is the car park for you
• No shuttles, no waiting – you're straight into the terminal
• Your car is parked in a secured, patrolled compound
• Pick-up is just as easy – call and your car is brought to you
• Fencing, CCTV and 24/7 security keep your car safe
• Your keys are kept just as safe as your car is

A much better way to park. Drop off just moments from the terminal and walk straight to check-in – no shuttle, no stress. While you're away, your car's kept secure off-site. When you're back, give the team a quick call and they'll bring it to the pick-up point. Simple and straightforward.

Need to know

Drive to the Terminal Parking car park and hand over your keys to a member of the team. From there, it's just a short walk to the terminal – no shuttle needed.

You'll need to take a quick photo of your car when you drop it off – just in case.

While you're away, your car's parked securely off-site.

When you get back, give them a quick call and they'll bring your car to the same spot.

The postcode for satnavs and a link for what3words will be in your booking confirmation to make your journey easier.

Accessibility

This service is suitable for customers with limited mobility as you don't need to use a shuttle bus.

Security

Your car's in safe hands. We only work with trusted car parks that take care of your car like it's their own. While your car's with them, it's fully protected – so you can head off without a second thought.

The car park is secured by:

• Perimeter fencing
• 24-hour security patrols
• ANPR entry cameras
• CCTV

Electric vehicle charging

There are four 7kW and eight 13A plug-in spaces, plus six 22kW fast chargers, which cost £20 to use. Charging spots are first come, first served, and you'll need to bring your own cable and plug.

The small print

In 2023, London's Ultra Low Emissions Zone (ULEZ) expanded to include all terminals at Heathrow Airport. This is part of an initiative to help tackle air pollution. If your vehicle doesn't meet ULEZ standards, you'll need to pay the daily ULEZ charge when driving through Heathrow – make sure you check before you travel.

Early or late? If you arrive between midnight and 4am, you‘ll be charged £25, you may also need to pay an hourly rate and in some cases, may have to collect your car directly from MBW. This is subject to change.

Although MBW is committed to making sure your vehicle is collected and returned at your booked times, allow up to 45 minutes extra.

Make sure you allow enough time before your flight to meet the team at the Terminal Parking car park so they can photograph your vehicle.

MBW does not accept responsibility for events beyond its control, or any resulting delays or extra expenses from these. This includes, but is not limited to, traffic jams, early flight arrivals or delays, flight cancellations, security checks, bad weather or acts of nature.

Let MBW know as soon as possible for any time changes. There may be delays if the time changes within 24 hours of the original booking start time. If you make any changes with less than two hours' notice that's over 30 minutes, there's a £25 charge, plus any Terminal Parking car park charges. MBW has the right to refuse vehicle collection or delivery without warning.

Your car will be parked in a secured off-site compound within an 11-mile round trip from the drop-off point.

There are 20 spaces for larger vehicles. Call MBW before you arrive and a member of the team will direct you to the over-height area at the terminal.

Returning to a different terminal? Don't worry. Let the car park know when you arrive and your car will be brought back to another terminal.

Getting to and from airport

Arriving at the airport

Call the car park when you are 30 minutes from the airport – the number will be on your booking confirmation.

You'll be directed to the over-height area of the terminal to meet your driver. Give them your booking confirmation and car keys, as well as your return flight information.

From there, it's a short walk to the terminal while the driver parks your car in a secured car park.

The postcode for satnavs and a link for what3words will be in your booking confirmation to make your journey easier.

Returning to the airport

Once you've collected your luggage, give the car park a call. Walk back to the over-height area to collect your car.