Ibiza Airport Reviews
Rated 4.7/5 based on 136 customer reviews.
Summary: It's clear from the reviews that customers really appreciate the timeliness and reliability of the airport transfer services, highlighting drivers often being on time and the smooth coordination of pick-ups and drop-offs. Another standout feature is the quality of service provided by friendly and professional drivers, alongside the comfort and cleanliness of the vehicles used. Additionally, the ease of the booking process and communication with the companies, including responsive customer support and clear instructions, have made the overall experience very satisfactory for many travelers.
1st class smooth pick up both ways drivers very professional.
Verified Customer -
17/04/2026
Went smoothly as usual no problems or waiting around - very happy
Verified Customer -
17/04/2026
Were at airport desk waiting to transfer me. On return were at hotel prompt . Up dates before aboth transfers. Lovely executive vehicles
Verified Customer -
07/11/2025
Thanks , was excellent, i accidentally joined a wrong bus queue so I was late getting to the airport booth, they were lovely and waited, brilliant transport and drivers both ways thanks :)
Verified Customer -
07/11/2025
Fantastic customer service we were delayed for 2 hours 40 minutes rang company while sat on runway was told driver would still be waiting for us as was following the flight delays. Driver was very helpful and friendly lovely minibus very comfy. Great return journey too would highly recommend and use again thank u.
Verified Customer -
26/10/2025
The only improvement I would suggest is providing clearer instructions as at the airport I struggled to locate the operator.
Verified Customer -
24/10/2025
Transfer bus was amazing, driver lovely and kept us informed of eta.
Would deffo book again
Verified Customer -
24/10/2025
Only one small issue was in locating the desk in Arrivals. Otherwise, it was an excellent transfer, door to door.
Verified Customer -
21/10/2025
Transfer taxi arrived punctually. Driver very polite and helpful.
Only slight negative was being picked up quite early for the return which meant a longer wait at airport. Overall a great service.
Verified Customer -
19/10/2025
Picked up in the airport all went smoothly, great service
Verified Customer -
19/10/2025
Drivers very polite.
Felt safe as a solo passenger
Driver spotted I had left something in car and came to find me, which was very welcome.
No specific improvements needed. Thank you for a good service
Verified Customer -
17/10/2025
The bus was great, the drivers great, the service great. Only issue was the desk at Ibiza airport was slightly poorly signposted. Also the pick up point in PDB was unclear but after phoning, the staff member sorted everything clearly and quickly. Thanks.
Verified Customer -
20/10/2025
Great service, well communicated throughout from point of order to picking us up on time.
Driver was brilliant.
Verified Customer -
AluaSoul Ibiza, Santa Eulalia, 07840, ES Transfers
16/10/2025
Absolutely perfect, all went really smoothly, drivers were really friendly & helpful. Would highly recommend.
Verified Customer -
14/10/2025
Great service provided, clear instructions on meet points.
Verified Customer -
13/10/2025
We were met at Ibiza Airport on way out
And taken to our hotel by a very nice
Gentleman
Same experience on the way back. Picked up
On time and also a friendly driver
Verified Customer -
05/10/2025
Waited an hour at the airport for mini bus of 3 . Friendly staff ,
Verified Customer -
03/10/2025
Found the communication of the drivers very friendly, helpful and curtious. Would definately use again
Verified Customer -
03/10/2025
Brilliant drivers from airport pickup and hotel pickup.. clean and efficient services
Verified Customer -
02/10/2025
Collection from airport was amazing, we had a delayed flight but the driver was waiting and the expected 45 minute transfer was more like 35 minutes. Awesome.
Collection from Hotel was good, but the driver did arrive 10 minutes late so we were a little concerned but again the transfer took significantly less time than planned so again Great Job! Holiday Extras, we will be using you again.
Verified Customer -
30/09/2025
Taxi service to and from airport was perfect. Drivers on time, polite and helpful. Would book again. Only very slight thing was the map that tracked driver’s whereabouts on return journey was erratic. But that could just be a network error and nothing to do with app.
Verified Customer -
30/09/2025
Perfect! Transfer waiting on arrival, friendly drivers and on time pick up for departure. Fantastic service. Always book with Holiday Extras and recommend to my friends and family. Thank you.
Verified Customer -
28/09/2025
Easy to book, pleasant drivers, on time both trips
Verified Customer -
28/09/2025
Will book again but very dissapointed this time as driver was nowhere to be seen, after 10 mins looking for the driver to no avail had to phone the emergency no given then a driver did turn up some 5mins later. It was wasn't cheap via holiday extras but paid a premium for the fact he should have been waiting at arrivals holding a sign. Others who just turned up and got a taxi where paying half the price we did.
Verified Customer -
21/09/2025
You did what you said you would do
Services was excellent, kept informed of collection times, what to do if our taxi didn’t turn up
The driver was waiting for us inside the airport with my name on a card
Same for return journey, confirmed by text
Vehicles were spotless and drivers helped with cases
Verified Customer -
17/09/2025
It went amazingly well. Took all the stress of getting to and from the airport out of play! Would thoroughly recommend!!
Verified Customer -
15/09/2025
Collected as soon as we landed driver was brilliant would highly recommend
Verified Customer -
08/09/2025
Polite drivers special mention to girl who picked us up on return from santa eulalia to airport.
Verified Customer -
22/08/2025
I have never used a holiday transfer service before. I’ve always used the one given in a package. The driver was ready despite my early landing. His sign was clear and the location info spot on. Communication friendly. The car was HUGE and air con flowing. The journey was flawless. We were so happy we booked a return journey. 100% recommend this company!
Verified Customer -
18/08/2025
Smooth perfect transfer . Highly recommend. First time using disability transfer so we were nervous but went perfect
Verified Customer -
13/08/2025
Easy to book
Good communication from company
Several communication channels..text, call on first booking,,paper letter at hotel re pick up
Promot pick up...home trip , informed driver om way text
Small , air conditioned transport
Friendly drivers
Used for 2 holiday bookings in a month period...that's why booked 2nd time, definitely recommend amd good price
Verified Customer -
07/08/2025
Our flight was delayed by 2hrs and the transfer was still there when we finally arrived, great service.
Verified Customer -
04/08/2025
Always book with Holiday Extras, very reliable.
I needed to speak to an agent before we went and she was very good.
Verified Customer -
25/07/2025
We had to wait for a while for other passengers but didn’t turn up in the end.
Verified Customer -
24/07/2025
Everything went smoothly with the transfer, even though we were delayed flying out.
Verified Customer -
21/07/2025
We were expecting whatsapp messages to confirm transfer details/arrangements.
These were not received for either journey. On the return, we contacted the number provided and details were given via automated message. Not a problem, but not what we were expecting
Verified Customer -
17/07/2025
Very professional service, arrivals to hotel in 40 minutes with air con.
Verified Customer -
10/07/2025
I chose a personal airport transfer specifically to avoid the delays and unpredictability of waiting on coach passengers — especially the usual lag as some take their time reaching the pickup point. For what’s marketed as a private and flexible option, I expected more control. Unfortunately, I wasn’t given the freedom to select my return time to the airport. Even though this was a separate booking, customer services initially refused to accommodate my preferred time. I had to push hard to get a slot that worked for me, which took a lot of effort. If I’d wanted to follow someone else’s schedule, I’d have stayed with the coach.
Verified Customer -
18/07/2025
Easy to find desk in airport....we did expect it to manned , .a sign said back in 5 minutes, it was 15 mins if not more before till someone came.
Other than that, communication great, nice transfer vehicles and we have booked with you again with you ...had a friendly courteous call to say pick up point a little further up road fron hotel due to pedestrianised area. Even step , well organised. Definitely recommend. Good value for money .
Verified Customer -
02/07/2025
Excellent service from start to finish, thank you
Verified Customer -
24/10/2024
Good transfers but had a wait at airport for other flights coming in before we could proceed to our hotel but was worth it for the price we paid.
Verified Customer -
15/10/2024
Private transfer booked and dropped at a random bus stop away from accommodation which was ok as we have stayed there before BUT HORRENDOUS when leaving as outside busy nightclub! Daughter booked shared shuttle for same dates through Holiday Extras and got dropped off and picked up AT our accommodation, but paid less. Would reconsider using again for this reason , not the service we were expecting
Verified Customer -
18/08/2024
Superb service. Ease of finding driver. Pleasant and helpful driver. There was 10 of us. Very clean mini bus. Clear instructions for departure trip. Highly recommend. We have already booked our next trip.
Verified Customer -
08/08/2024
Out drive was waiting at arrivals, escorted us to the car, and then the hotel. All went really well on both journeys.
Verified Customer -
18/07/2024
We were dropped off a fair distance from our apartments and the driver sent us walking in the wrong direction with heavy cases! So, not a good start but the return journey was excellent. We were collected in a lovely vehicle with no other passengers and the driver was spot on time.
Verified Customer -
16/07/2024
No improvement needed
The company kept me.informed all the way along I was never left to.worry.ir in doubt
And the return journey to ibiza airport was so luxurious plus the driver was really polite
A perfect service. Thank you so much
Verified Customer -
15/07/2024
The arrangements worked out as booked. We were met on time at the airport. The quality of the vehicles was very good. We were picked up at the hotel on time to be taken back to the airport. My only negative comment is that I needed to change the time of the return pick up. I couldn’t do that through the app or emergency number you gave me when I booked. I was only able to make the change by the hotel contacting your local agent which I found in the booking confirmation.
Verified Customer -
15/07/2024
The driver turned up 25 minutes after the agreed pick up time, but 10 mins after the agreed pick up time I called the call centre to chase the driver. The call centre staff were excellent and chased the driver who turned up 15 mins later. The transfer was quick and the driver helpful and professional.
Verified Customer -
27/07/2024
Hassle free and stress free service. Would definitely recommend and book again.
Verified Customer -
Ibiza Jet Apartments Transfers
10/07/2024
we booked it as had not been to Ibiza and wanted the certainty of getting there & back. The place was not easy to find so the driver got lost on the way there but we did find it eventually. When we got picked up to go to the airport, I ended up phoning cause they could not find it, the people I spoke to were really helpful and said taxi is on its way so when one pulled up we thought that was ours but it was people that was at our villa that had phoned for a taxi. The taxi company were good so we continued to the airport in the taxi we were in and our booked one which arrived late took the other 2 people whose taxi we had got in. Both our taxi drivers were pleasant & helpful, however as we were in the called taxi the meter was on so it would have cost us less to have phoned a taxi on the morning to get to the airport than it did paying in advance.
Verified Customer -
03/07/2024
Excellent service throughout, delighted with the transfer
Verified Customer -
25/06/2024
Always on time . Convenient drop offs and pickups . The drivers are always so friendly .
A*
Verified Customer -
23/06/2024
The driver was on time to
Collect and for drop off and the vehicle was lovely and comfortable. Will be using again
Verified Customer -
13/06/2024
Easy to book both airport parking and transfers. The parking is perfect as it's so close to the terminal and there's no faffing with tickets etc as your car reg is recognised at the barrier. Airport transfers were brilliant. We expected a big coach but was delighted with the Mercedes Benz mini bus which meant fewer stops. Overall a fantastic service which I would highly recommend.
Verified Customer -
26/05/2024
Excellent as always, next trip all booked with you already
Verified Customer -
19/05/2024
I was looking for a cheap and reliable service, and I found it with Holiday Extras- thank you!
One thing though- it would be really useful for your customers if the companies you use had 'a Holiday Extras' sticker on their vehicle. When I went to the meeting place for the airport shuttle it took some asking to find the right vehicle.
Overall though a great service. Will definitely use your company next time. Thank you
Verified Customer -
15/05/2024
So easy to book transfers for a reasonable price & the service was perfect.
Verified Customer -
14/05/2024
Everything went extremely well despite our flight being delayed to the extent that they had to find an alternative aircraft. Everything booked through Holiday Extras was perfect
Verified Customer -
31/10/2023
Met at airport on arrival and transported without issues . Return trip also problem free
Verified Customer -
23/10/2023
Friendly drivers in both directions. They were both on time and in the right place. Both helped us to load our baggage into the car. Both cars were comfortable and professionally driven. Would definitely use this service again. Many thanks!
Verified Customer -
24/10/2023
Everything was spot on from start to finish would definitely be using them again
Verified Customer -
12/10/2023
Very efficient service, not that long for the transfer both ways , comfortable coach and mini bus on return .Drivers were exemplary.
Verified Customer -
04/10/2023
Driver was waiting on arrival with a name sign although we we 30 mins late, on departure bus was a little bit late, & the driver thought he had to pick a couple more passengers until we said it was private transport, all ok in the end
Verified Customer -
02/10/2023
The transport was really easy to find within Ibiza airport especially after the detailed instructions we received on the app and via email. The drivers were helpful and the buses were clean, fitted with A/C and got you there in quick time. There was no waiting about outside hotels, it was all really efficient.
Verified Customer -
19/09/2023
Timekeeping was fantastic and identification of who they were collecting was visible which made life very easy.
Verified Customer -
09/09/2023
Excellent as always, good value, prompt pick up’s, good info sent confirming details, my hotel is always emailed of pick up time, never been let down, certainly recommend Holiday Extra for transfers.
Verified Customer -
10/09/2023
Driver was on time and waiting for us. They were professional throughout.
Verified Customer -
05/09/2023
Driver was waiting for us exactly where he was supposed to be with our names on a card. Took our suitcases from us and led us to a large, clean, well air-conditioned vehicle. Knew exactly where to take us and also helped us with our suitcases on the other end. Same care and assistance on the way home as well.
Verified Customer -
04/09/2023
Easy booking process. Prompt transfers and friendly staff
Verified Customer -
30/08/2023
Perfect from start to finish, thank you for taking part of the stress out of travelling especially as this was our first family holiday in 4 years. On arrival the driver was waiting in the advertised place and was easy to find, parked close to the airport and got us to the hotel in great time - also found and returned my phone which I had accidentally left on the seat before leaving our hotel so thank you so much for that - would not have been a great start to the holiday! On departure taxi turned up on time and got us to the airport with more than enough time to spare, friendly efficient service couldn’t ask for more
Verified Customer -
27/08/2023
Our outbound flight was cancelled and we had to book another flight. It was easy to amend booking and the driver was waiting at the gate when we arrived
Verified Customer -
23/08/2023
Great service, always there on time for greets and pickups
Verified Customer -
20/08/2023
On arrival at Ibiza airport as soon as we walked into the arrivals our driver was there with our name clearly displayed on a board. Excellent. On our return we checked the day before as we hadn’t received an email we then had a message that we would be collected at 15.05. However at 15.30 no pickup. The manager of our apartment phoned for us and sorted it out. Our driver for some reason had gone to the airport and not the apartment. Another vehicle was sent with an excellent lady driver who arrived at 15.45 and managed to get us to the airport on time for our flight. Although a mistake was made it was rectified.
Verified Customer -
20/08/2023
Was late picking us up at airport on arrival but apart from that was ok
Verified Customer -
03/08/2023
Driver arrived in good time on both journeys, excellent vehicles (very high standard), and very courteous.
Verified Customer -
25/07/2023
We’ve used Holiday Extras before without any problem but this time I was very disappointed. We had no notification of our return pick up time from the resort. I wasted half a morning on our last day trying to find this out on my mobile. Not sure I’ll use them again. No problem with the pick up company.
Verified Customer -
20/07/2023
Despite my flight arriving late the pick up driver was still waiting with a clear sign with my name on. It was a relief to see him waiting and my journey was completed smoothly.
Verified Customer -
01/07/2023
Pickup at the airport was on time and a very friendly driver. Pick up at the hotel back to the airport was also on time and also with a very nice driver. The cost of the transfer was very reasonable and I would definitely use this service again.
Verified Customer -
26/06/2023
Was not dropped off at convenient location. Had to walk
Verified Customer -
23/06/2023
When we arrived at Ibiza airport our driver was not at the arranged location however another driver from the same company was waiting to pick up another passenger and he explained that our driver was delayed coming back from San Antonio. He called his office and arranged that he would take us to our hotel and when our driver arrived he would take the other passenger. Good management of a changing situation.
Verified Customer -
23/06/2023
Absolutely brilliant, utterly faultless! Our driver was there waiting at Arrivals to pick us up, and upon departure we were picked up at our hotel on time! PRIVATE air conditioned Merc too!
Before booking with HE, I had asked our hotel about organising a taxi but they quoted 120 euros ONE WAY. HolidayExtras did a return for £95 - TOP NOTCH, HIGHLY RECOMMEND!!!!
Verified Customer -
16/06/2023
Was meant to be a private transfer but taxi company put another guest in with us.
Verified Customer -
13/06/2023
Delay in flight Arrival due to baggage lost but still ok with the courier still waiting for us.
Verified Customer -
09/06/2023
Great reliable service. Easy to expand the booking for additional passengers, at an additional cost. Many thanks
Verified Customer -
28/05/2023
Drop off and pick up was on time and so friendly and polite. The service couldn't have been better. No more than 6 people on each trip and the complementary water was a great touch.
Verified Customer -
24/05/2023
Good price and waiting at the airport with a sign up. On time fir coming home and lovely big busses considering its private.
Verified Customer -
17/05/2023
Great service, hotel for return journey was emailed which is excellent, I couldn’t get into your website when I tried, Mabel have to have the App, but have travelled many times with you and will again, next ones booked already.
Verified Customer -
16/05/2023
We were met upon landing and shown to our private transfer. The driver was excellent and gave us some tips of where to visit and must see sights.
The return transfer to airport was on a 52 seater coach just for 10 of us. Plenty of room and fantastic service. Really pleased with our experience. Will definitely use your company again. Thank you x
Verified Customer -
21/04/2023
Both drivers very friendly, both mini vans were very clean and tidy
Verified Customer -
20/09/2022
Easy to find the desk at the airport, taxi/minibus was ready to go. Driver was friendly and the vehicle was spotless. Return pick up was just as easy and stress free.
Verified Customer -
12/09/2022
Transfers went very well, pretty much as described. Telephone comms might be an improvement.
Verified Customer -
14/09/2022
Staff was ready waiting for us on arrival a very pleasant young man
It was a good experience no problem at all
Verified Customer -
03/09/2022
Instructions were given to wait in hotel lobby, however after our pick up time had past the hotel noticed that we were waiting and advised that pick up is normally outside in the street outside a shop not in the hotel. We rushed out to the street and the driver was unhappy that we were not there on time, we were waiting in the lobby. This information needs to be given on the pick up info. There was no reason why we could not of been picked up from our actual hotel.
Verified Customer -
Innside by Melia Ibiza Transfers
31/08/2022
Everything went extremely smoothly and on time. Great communication which took the stress out of travelling to a new country.
Verified Customer -
26/07/2022
Your staff member at Gatwick was very sarcastic! Eastern European chap
Apart from that all was good
Verified Customer -
29/07/2022
Private car transfers in Ibiza
Only problem is to change a tranafer time you have to cancel and rebook as you do not have a facility to adjust the times
Verified Customer -
28/07/2022
The lounge at Gatwick was very disappointing and will not be booking this again. The air-conditioning was broken on the hottest day of the year!
Poor selection of food…
However! In resort both outbound to
The hotel and back from the hotel to
The airport we had an amazing experience
To summarise, no to booking the lounge again at Gatwick but would booking resort transfers again!
Verified Customer -
30/07/2022
We used holiday extras for our airport parking at Newcastle and for our resort transfers in Ibiza. I couldn’t fault their service, everything went very smoothly.
Verified Customer -
30/07/2022
Airport transfers went very smoothly & good transport provided both ways + friendly & professional drivers.
Verified Customer -
21/07/2022
Very efficient pick up at the airport,car very clean,driver very pleasant,but limited English,so could not really speak with him.
Pick up from the hotel back,again to the airport very efficient ,again car nice & clean.The driver spoke good English ,so could have a little chat with him. Would use again definitely.
Verified Customer -
15/07/2022
Very helpful efficient service. Our flight was late and also the baggage took a while to come out but this was not a problem at all. Would definitely recommend.
Verified Customer -
07/07/2022
The transfer was fine both ways except they don’t speak much
Verified Customer -
12/06/2022
Had a brilliant transfer with holiday extras. The car was lovely and on time.
Absolute bargain!
Verified Customer -
08/06/2022
We booked a private transfer. It was ready for us when we arrived and picked us up promptly on return.
Verified Customer -
06/06/2022
Overall good value for money. The only down side was waiting for the shared transport to depart. The staff were helpful and polite.
Verified Customer -
02/06/2022
Everything with our transfer was on time, but we were surprised that we were dropped off and picked up from a neighbouring hotel 5 minute walk from our hotel
Verified Customer -
04/06/2022
Everything went very smoothly and on time both on arrival and departure. The driver was very efficient and drive safely.
Verified Customer -
28/05/2022
Easy to book, when I arrived lady at desk was helpful. Driver really kind there and back. Great price Thanks
Verified Customer -
22/05/2022
Was concerned that I had not been advised of the pick up time for the return transfer. I tried to contact the UK agent and the local provider by phone without success. In the end I managed to log into Holiday Taxis web site with a different reference no. and found the pick up time there. No details had been sent to the hotel, which has always been done in the past.
Verified Customer -
12/05/2022
Great transport to and from Ibiza airport, highly recommend
Verified Customer -
10/05/2022
Everything was exactly on time and as per the instructions. Our driver was a lovely lady also.
Verified Customer -
03/05/2022
Driver and mini bus easy to locate at airport, collection was on time for return journey
Verified Customer -
18/10/2021
Transfer from the airport to resort company had the incorrect address but the situation was resolved immediately & return journey reconfirmed with no issues via the holiday extras team
Verified Customer -
17/10/2021
Ibiza airport transfers. Mini bus waiting when we left airport (had to wait about 50 mins for other couple). Mini bus waiting for us in Ibiza old town waiting to take us back. Would definitely use again. Hassle free & reliable
Verified Customer -
12/10/2021
Excellent service, very smooth transfers. would use again
Verified Customer -
15/10/2021
I booked valet parking at Luton airport and the service was excellent. The staff were friendly and helpful and explained the return procedures clearly.
My car was ready and waiting for me when I went to collect.
Verified Customer -
14/10/2021
We booked return coach transfers between the airport and our accommodation in Ibiza. Everything was easy, on-time and we were kept well informed of pick up times (through our hotel) and instructions. We will be using you again in a few weeks time for the same service, different airport / country! 10/10.
Verified Customer -
05/10/2021