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Help & Support
What terminal am I travelling from?
Your flight ticket or confirmation should include this information or look up your flight using the links below. Otherwise look out for the products we offer that can be used no matter which terminal you're flying from.
Help and Support:
My bookingsMake changes to a booking
Help with a refund
Cancelling a booking
Vouchers
Top 10 Questions:
How will the payment show on my bank statement?How do I contact Holiday Extras?
Help and support
How long does it take to get my avios points after booking?
How do I make a claim?
What are your cancellation charges?
How do I apply a discount code to my search?
What happens if I arrive earlier or later than booked?