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Help & Support
What do I do if my transfer time isn't confirmed?
Your email confirmation will have an emergency contact number to ring within 24 hours of when you're expected to be picked up if you haven't received the text confirmation.
Help and Support:My bookings
Make changes to a booking
Help with a refund
Cancelling a booking
Top 10 Questions:How will the payment show on my bank statement?
How do I contact Holiday Extras?
Help and support
How long does it take to get my avios points after booking?
How do I make a claim?
What are your cancellation charges?
How do I apply a discount code to my search?
What happens if I arrive earlier or later than booked?