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Help & Support
I've received a email saying you need extra details - what do I do?
Click on the link in the email and fill out the missing details. Once you're done your booking will be complete and we'll send you an email to confirm.
Top 10 Questions:How will the payment show on my bank statement?
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Help and support
How long does it take to get my avios points after booking?
How do I make a claim?
What are your cancellation charges?
How do I apply a discount code to my search?
What happens if I arrive earlier or later than booked?