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Help & Support
How do I add a special request to my booking?
Once you have confirmed your booking you will be able to add a special request. While we do send the requests to the hotel we cannot guarantee they will be honoured.
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Help and support
How long does it take to get my avios points after booking?
How do I make a claim?
What are your cancellation charges?
How do I apply a discount code to my search?
What happens if I arrive earlier or later than booked?