Take a peek at the comments and check out the ratings our customers provided for our Heathrow Airport lounges. Enter your dates in the fields on the left of this page to compare prices and save more when you book your pass with Holiday Extras.
- 82% of customers who left a review for Heathrow Airport Lounges would book again
- 4677 customers have given an average rating of
All good will use again
Mr Adams, 22 Oct 2020
Club Aspire T5
5 out of 5
Everything was as expected
Mrs Nash, 27 Sep 2020
Plaza Premium T5 Departures 3 hours
4 out of 5
Quiet environment, lots of space. Not a big food selection but you can find something you like.
Ms Wittredi, 22 Aug 2020
Club Aspire T5
5 out of 5
Booked with you guys for years always good service
Mr Wilson, 28 Mar 2020
Plaza Premium T5 Departures 3 hours
5 out of 5
It was clean and tidy, bright and welcoming and what we needed was quiet.
Mrs Lovis, 26 Mar 2020
No1 Lounge, Terminal 3, Heathrow - Read more No1 Lounge, Terminal 3, Heathrow reviews
5 out of 5
It was our first time in an airport lounge. The reception was professional. Seating was busy but we were able, after a move to find what we were after, for three. We appreciated the reading material and ordered drinks and food, both of which were good.
Mr Veness, 15 Mar 2020
A pleasant place to wait for our flight to be called.
No1 Lounge, Terminal 3, Heathrow
4 out of 5
Good stay Staff friendly Nice room
Mrs Knight, 15 Mar 2020
Good meal at the Indian restaurant
5 out of 5
Everything was first class
Mrs Doherty, 15 Mar 2020
No1 Lounge, Terminal 3, Heathrow
5 out of 5
Good stay Staff friendly Nice room
Mrs Knight, 15 Mar 2020
Good meal at the Indian restaurant
5 out of 5
Excellent service
Mrs Macpherson, 14 Mar 2020
Plaza Premium T4 Departures - 3 Hours
5 out of 5
Food could have had more meat even if only small amount
Mr Spencer, 12 Mar 2020
Club Aspire Terminal 3 - Read more Club Aspire Terminal 3 reviews
4 out of 5
Wasn’t much food to choose from but tea/coffee was good because it was a machine.
Ms Pearce, 12 Mar 2020
Became very busy and loud so may as well have been in the terminal which is where I went in the end
Plaza Premium T4 Departures - 3 Hours
2 out of 5
Excellent service and stay
Miss Palmer, 07 Mar 2020
No1 Lounge, Terminal 3, Heathrow
5 out of 5
Food plentiful and staff work hard to keep lounge tidy. Very restful lounge prior to long haul flight
Mrs Watkins, 07 Mar 2020
Plaza Premium T2 Departures - 3 hours
4 out of 5
Very crowded with lots of walk ins accommodated which made it too busy. Also thought that food was not up to much - staff were good but were fighting a losing battle with number of customers using lounge at that time.
Mrs Brown, 06 Mar 2020
Club Aspire Terminal 3
3 out of 5
Hi the lounge at Heathrow was lovely I use a walking stick and all staff were lovely brought my coffee over to table very helpful.
Mrs Kirkwood, 06 Mar 2020
Plaza Premium T5 Departures 3 hours
5 out of 5
The lounge was over-crowded with no access to showers (the main reason we booked this lounge). Practically a food fight over the buffet. Too many young children being ignored by their parents.
Mr Bolingbroke, 04 Mar 2020
2 out of 5
Rude staff, horrible food and very limited choice, too many people in the room. There was nothing luxury about this lounge.
Mrs Jones, 02 Mar 2020
Club Aspire Terminal 3
1 out of 5
Rude staff, horrible food and very limited choice, too many people in the room. There was nothing luxury about this lounge.
Mrs Jones, 02 Mar 2020
Club Aspire Terminal 3
1 out of 5
Everything went smoothly although the lounge was busy.
Mr Evans, 29 Feb 2020
My only comment which is more for the lounger is that access should be allowed 3/12 hrs before the flight as you have to leave early to get to your departure gate
Plaza Premium T2 Departures - 3 hours
5 out of 5
Would have preferred more child friendly facilities- games area, more child appropriate foods.
Ms Clark, 27 Feb 2020
Club Aspire Terminal 3
5 out of 5
Would have preferred more child friendly facilities- games area, more child appropriate foods.
Ms Clark, 27 Feb 2020
Club Aspire Terminal 3
5 out of 5
I appreciate that LHR is an extremely busy Airport. However, I have used your Competitor's Lounges in other UK Airports and I have to say that their level of Customer Service is a lot better than that offered by your Company. I'm afraid I found your Customer Service to be very impersonal and your Staff to be not very helpful.
Mr Mcnair, 25 Feb 2020
Plaza Premium T2 Arrivals - 3 Hours
4 out of 5
I appreciate that LHR is an extremely busy Airport. However, I have used your Competitor's Lounges in other UK Airports and I have to say that their level of Customer Service is a lot better than that offered by your Company. I'm afraid I found your Customer Service to be very impersonal and your Staff to be not very helpful.
Mr Mcnair, 25 Feb 2020
Plaza Premium T2 Arrivals - 3 Hours
4 out of 5