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Dover Port Information

The origins of the Port of Dover can be traced to Roman times. Dover has always been important for cross-Channel traffic.

The gradual development of Dover port throughout the centuries has produced the vast artificial harbour of to-day, with depths of water up to 10.5 metres and accommodation for shipping up to 300 metres in length. The total area, owned by the Dover Harbour Board, is approximately 1050 acres, of which 700 is water.

At the foot of the page, we have the latest traffic information courtesy of the Highways Agency to help you avoid any unnecessary delays.

Dover Port Terminal Facilities

Ferry Terminal Facilities:
The Travel Centre at the Ferry Terminal entrance has: P&O Ferries, SeaFrance and Norfolkline booking desks, Bureau de Change, bank and cashpoint, AA shop, Café and newsagent, Information desk, Telephones
Toilets and baby change facilities, Car rental desk.
After check-in inside the Ferry Terminal area, there are two Food Village areas each with these facilities:
Café, Burger King, Bar, Bureau de Change and cashpoint, Shop, Toilets and showers, Baby change facilities
and Telephones.

The Cruise Terminals are at Dover's Western Docks.
Cruise Terminal 1 is a conversion of Dover's Edwardian Marine Railway Station. The Cruise Terminal 2 is a modern state of the art building. Both Terminals offer fast and efficient Check-ins; spacious departure lounges with comfortable seating areas and stylish café-bars . Smart washrooms, lifts and airline-style walkways to your cruise ships.

Dover Port Security Arrangements

Various security systems are operational at Dover Docks, including entry/exit security checkpoints. ALL persons entering the Docks may be subject to security checks.

Dover Port Special Needs

Ferry port: Induction loops for passengers wearing aids are available in the main Ferry Terminal buildings. Unisex disabled toilet facilities are available in various locations throughout the Ferry Terminal. Wheelchairs can be made available by your ferry operator. Please advise your ferry operator about any special requirements prior to travel. Level or ramped access is installed at exits and entries to all terminal buildings and walkways.

Cruise Terminals: Wheelchairs are available at Cruise Terminals 1 and 2. Ramps are fitted on all split-levels in both buildings. The walkways leading to cruiseships are wheelchair friendly. Lifts are provided in Terminals 1 and 2. Unisex disabled toilets are found throughout the Cruise Terminals.

Dover Port Contact Numbers Information

Port Contacts Telephone Number
Baggage and Check in Assistance +44 (0)1304 244 900
Immigration Enquiries +44 (0)1304 244 900
Arrivals +44 (0)1304 240 400
Customs and Excise +44 (0)845 010 9000
Freight and Cargo +44 (0)1304 240 400
Dover Port Reservations Hoverspeed +44 (0)8705 240 241
Dover Port Reservations P and O +44 (0)870 600 0600
Dover Port Reservations Sea France +44 (0)8705 711 711
Dover Port Reservations Norfolk Line +44 (0)870 870 1020
Dover Port Reservations Speed Ferries +44 (0)1304 203 000
Wheel Chair Assistance +44 (0)1304 240 400
Lost Property +44 (0)1304 240 400
Dover Hospital +44 (0)1304 204624
Dover Port Parking +44 (0)870 844 4020
Police +44 (0)1304 216 084
Taxi +44 (0)1304 82 3030
Dover Port Hertz Car Hire +44 (0)127 547 2807