Viewing reviews 1 - 50 of 11963
No hassle booking car park. Easy experience catching bus to and from airport terminal.
Mrs Fas, 26 Sep 2022
Long Stay
5 out of 5
I updated my arrival time at the airport 2 days before we left and as a consequence I was unable to drive in without speaking to an attendant nor drive out which caused a slight delay and some frustration
Mr Greaves, 26 Sep 2022
Long Stay
3 out of 5
Great service, good communication with company
Mr Stamford, 25 Sep 2022
Long Stay
5 out of 5
had to rebook from last years cancellation was done with no problem. easily parked and when we left the barrier raised when we pulled up to leave
Mr Choppin, 25 Sep 2022
Long Stay
5 out of 5
All went smoothly
Mr Morant, 26 Sep 2022
Long Stay
5 out of 5
Very easy to book and a smooth entry and exit. Not HE fault but the bus driver on the return was atrocious and was throwing the bus around corners, making luggage come out of racks and people fall
Mr Dixon, 25 Sep 2022
Long Stay
5 out of 5
Airport Parking straightforward and Fastrack worked well.
Mr Gregory, 25 Sep 2022
Long Stay
5 out of 5
Very easy on arrival and departure no faffing around with the tickets which we always tend to lose after being away for a number of days. Automatic plate recognition when departing.
Mr Wyatt, 25 Sep 2022
Long Stay
5 out of 5
Everything worked like clockwork. No issues or complaints.
Miss Southwell, 25 Sep 2022
Long Stay
5 out of 5
On arrival 2am parked up but Disappointed that some of nearby bus stops were closed,this incurred a bit of a walk ,we are not the youngest of people. On return it says at bus stop buses every 15 minutes, waited 25 minutes after bus went.(I realise this is not a bus review)
Mr House, 25 Sep 2022
Long Stay
5 out of 5
Leaving the car and getting to the airport was fine. Probably because we had an early flight. INstructions were clear although my car number plate was not recognised automatically. A quick call on the intercom and all was good. The bus stop was very near the space and the bus was kindly waiting for us and few other passengers. Trip was smooth and fairly quick to Stansted. Return leg in the afternoon was a nightmare. First the pickup point at the airport was poorly signed and the bus took a long time to arrive. There were too many passengers and too many stops. I didn't realise it was shared with JetParks and our journey was extra long. All of us were squeezed like sardines and a poor family who boarded last had to alight, remove their luggage, children and pushchairs to allow other passengers further in to alight. Surely Holiday Extras are aware of the flight arrivals of booked customers (because you actually asked for that information) and should know when the peak periods are and organise adequate buses accordingly.
Mr Lok, 25 Sep 2022
Long Stay
3 out of 5
All easy to book, and to find where to park, would highly recommend
Mr Lynch, 24 Sep 2022
Long Stay
5 out of 5
Long stay car park booked, managed to park fairly close to the bus stop. No waiting at the bus stop as there was one waiting for us. On the return had less than 5 minutes wait at the airport and the driver took us straight to our bus stop. All in all good service..
Mr Hague, 24 Sep 2022
Long Stay
5 out of 5
I have used your services before and I would recommend
Mr Mattei, 24 Sep 2022
Long Stay
5 out of 5
We always seem to be the last on the bus for the drop off. It took ages again and was very crowded with luggage rolling about. Otherwise all OK. Reasonable cost.
Mr Siebert, 24 Sep 2022
Long Stay
4 out of 5
Very efficient and good price
Mrs Maurice, 24 Sep 2022
Long Stay
4 out of 5
The only complaint I would make is that when I had reason to phone the24/7 number on the paperwork while at the car park several times I was unsuccessful, had to walk to the barriers to ask for assistance,where the help I received was very good,however it would make life a lot easier had there been more than "ONE POINT" where one can contact for assistance when needed, rather than walk around the car park to the barriers luckily it was dry and dusk.
Mr Grech, 24 Sep 2022
Long Stay
4 out of 5
Directed to a zone in long stay, to find it full and people going round and round to find space....at 5am! One driver rang, told to find "somewhere else" to park. Very stressful, and buses very overcrowded. Miserable driver.
Mrs Tietjen, 24 Sep 2022
Long Stay
3 out of 5
You send out offers saying ’Save up to 60% on your airport parking’ then charge the same - or more! - than the official car parks! How am in saving money by using you, when your ‘offers’ are non existent?
Mr Price, 23 Sep 2022
Long Stay
3 out of 5
Easy to find as well signposted; bus service to and from terminal is good
Mrs Delaya, 22 Sep 2022
Long Stay
5 out of 5
Easy to book, easy to park and easy upon return.
Mr Lack, 20 Sep 2022
Long Stay
4 out of 5
Arrived at Stanstead at 3am long ques for long term car park. Had to wait until 3rd bus arrived
Mrs James, 20 Sep 2022
Long Stay
3 out of 5
Bus drivers excellent
Miss Wade, 19 Sep 2022
Long Stay
5 out of 5
It was easy to find long term parking.
Mr Zaksauskas, 19 Sep 2022
Long Stay
5 out of 5
The only problem we ever have is the number plate recognition always reads it wrong
Mrs Stanley, 19 Sep 2022
Long Stay
5 out of 5
Yes all was fine
Ms Bocking, 20 Sep 2022
Long Stay
5 out of 5
All went smoothly just like clockwork this wasn’t the first time we used holiday extras have used them before would recommend them
Mr Morley, 19 Sep 2022
Long Stay
5 out of 5
Everything was fine.
Mr Richardson, 19 Sep 2022
Long Stay
5 out of 5
Everything was like clockwork.
Mr Parish, 19 Sep 2022
Long Stay
5 out of 5
No problems with parking
Mr Evans, 19 Sep 2022
Long Stay
5 out of 5
Although buses were full, driver oversaw loading/unloading when skill
Mr Burchell, 20 Sep 2022
Long Stay
5 out of 5
0ld gud
Mr Rucys, 19 Sep 2022
Long Stay
4 out of 5
Arrived at long stay car park at 02:18 am and parked my car, made my way to the nearest bus stop. There were a few people waiting, so joined the queue. A bus came along, but apparently was only dropping off, as did so many more that passed by. After about 40 minutes I pushed the call point in the bus shelter and spoke to someone asking how much longer we would have to wait. We were told a bus would be along shortly! What I could not understand was 3 empty buses passed the stop and seemed to be just driving around and around. Another bus which was empty and was returning to the terminal, just drove passed, if it was going to the terminal, why could it not have picked up? When a bus finally stopped to pick us up it couldnt get around the corner because the 3 empty buses had all parked up one behind the other blocking the way, and you could hear the drivers radio asking all the 3 buses to move and drive around the car park. At 2am in the morning which wasnt that busy you dont expect this. you really couldnt make this up!
Mr Shearman, 19 Sep 2022
Long Stay
4 out of 5
Entrance bar didn’t recognise the booking, had to wait and had a few attempts to get in. Eventually I had to speak to people and they let me in. Also on the way out, it showed £270 outstanding as it didn’t recognise the booking. Inconvenient.
Miss Han, 19 Sep 2022
Long Stay
2 out of 5
The journey home was a disaster. We eventually got the bus back to the long stay car park to be told we are going to the jet car park also. We went to every stop possible before getting to stop 3. It really was an extra difficulty on the journey that we were not expecting and at 2am it seemed so much worse. We just wanted to get to our vehicle. Then the barrier wouldn't let us pass through so we ended up talking to someone who eventually let us go.....what a nightmare
Mr Blackwell, 19 Sep 2022
Long Stay
1 out of 5
absoulutley dreafull experience, never again.!!!
Mr Kennedy, 20 Sep 2022
Long Stay
1 out of 5
A little hiccup which was dealt with very quickly by very helpful staff.
Mr Spikesley, 18 Sep 2022
Long Stay
5 out of 5
Once again another excellent service. We did have to wait a bit longer than usuall however for a bus to take us to the airport at 2.00am
Mrs Lake, 18 Sep 2022
Long Stay
5 out of 5
Whilst waiting 30 minutes for the long stay bus ,5 other buses for jet and hire car drop off went by almost empty and we were packed in like sardines .Exactly the same as earlier in the year .Let’s hope you can fit more buses in next time we travel.
Mr Lashmar, 18 Sep 2022
Long Stay
5 out of 5
Easy to find following email directions
Mr Hayward, 18 Sep 2022
Long Stay
5 out of 5
On arrival a lot bus stops were closed
Mr Gois, 18 Sep 2022
Long Stay
4 out of 5
Seemed to have to wait for the bus on the return journey quite a while but all smooth otherwise
Mr Rowley, 17 Sep 2022
Long Stay
4 out of 5
everything go smoothly
Mr D'areglia, 16 Sep 2022
Long Stay
5 out of 5
An excellent service, everything went smoothly
Mr Dean, 16 Sep 2022
Long Stay
5 out of 5
Long stay at Stansted
Mr Mitchell, 16 Sep 2022
Long Stay
5 out of 5
The details provided were up to date. We were happy and really helpful advices.
Mr Lebedevs, 16 Sep 2022
Long Stay
5 out of 5
very good service no problems at all, thanks
Mr Green, 16 Sep 2022
Long Stay
5 out of 5
Parking spaces very small
Mrs Cross, 16 Sep 2022
Long Stay
3 out of 5
Very tired 4 star ! I requested a quiet floor but it was anything but quiet. Food was definitely not 4 star.
Ms Lavender, 14 Sep 2022
Long Stay
5 out of 5
Yes, everything went well, excellent. Thanks
Mr Ribeiro, 14 Sep 2022
Long Stay
5 out of 5
Viewing reviews 1 - 50 of 11963