All went smoothly

Mr Morant10 out of 10Long Stay

I updated my arrival time at the airport 2 days before we left and as a consequence I was unable to drive in without speaking to an attendant nor drive out which caused a slight delay and some frustration

Mr Greaves6 out of 10Long Stay

No hassle booking car park. Easy experience catching bus to and from airport terminal.

Mrs Fas10 out of 10Long Stay

Leaving the car and getting to the airport was fine. Probably because we had an early flight. INstructions were clear although my car number plate was not recognised automatically. A quick call on the intercom and all was good. The bus stop was very near the space and the bus was kindly waiting for us and few other passengers. Trip was smooth and fairly quick to Stansted. Return leg in the afternoon was a nightmare. First the pickup point at the airport was poorly signed and the bus took a long time to arrive. There were too many passengers and too many stops. I didn't realise it was shared with JetParks and our journey was extra long. All of us were squeezed like sardines and a poor family who boarded last had to alight, remove their luggage, children and pushchairs to allow other passengers further in to alight. Surely Holiday Extras are aware of the flight arrivals of booked customers (because you actually asked for that information) and should know when the peak periods are and organise adequate buses accordingly.

Mr Lok6 out of 10Long Stay

On arrival 2am parked up but Disappointed that some of nearby bus stops were closed,this incurred a bit of a walk ,we are not the youngest of people. On return it says at bus stop buses every 15 minutes, waited 25 minutes after bus went.(I realise this is not a bus review)

Mr House9 out of 10Long Stay

Everything worked like clockwork. No issues or complaints.

Miss Southwell9 out of 10Long Stay

Very easy on arrival and departure no faffing around with the tickets which we always tend to lose after being away for a number of days. Automatic plate recognition when departing.

Mr Wyatt10 out of 10Long Stay

Airport Parking straightforward and Fastrack worked well.

Mr Gregory10 out of 10Long Stay

Very easy to book and a smooth entry and exit. Not HE fault but the bus driver on the return was atrocious and was throwing the bus around corners, making luggage come out of racks and people fall

Mr Dixon10 out of 10Long Stay

had to rebook from last years cancellation was done with no problem. easily parked and when we left the barrier raised when we pulled up to leave

Mr Choppin10 out of 10Long Stay