All OK except the pick up arrangements when the men simply sat in a car some distance from the pick up point and we had to phone again to find where they were.

Mr Berman (Maple Manor Park And Ride)

Everything was great

Mrs Connolley (Maple Manor Park And Ride)

I booked my car parking through you at Maple Manor Park & Ride, Southampton Airport over this past weekend. I timed the journey to ensure that after parking my car and being transferred to Southampton Airport, I and my two sons would arrive in adequate time and relaxed. To my astonishment, following your directions to Eastleigh Football Club, I found this location deserted! Fortunately, being a Saturday and a game of football happening later that day, an official was by the ground entrance. On asking him where was Maple Manor, he said they have long since moved and no longer at Eastleigh Football Club. I telephoned their number who confirmed that they had moved and was surprised I hadn't been updated by yourselves! Fortunately, we had a sat-nav on board and was able to find Maple Manor's new location. By this time, my plans to arrive at the airport relaxed were in disarray and we were lucky to arrive in time. I have to say that I am very disappointed with Holiday Extras that I was not notified of the car parking moving locations and as you are aware, timings for flight departures are critical as late arrivals can result in a missed flight. Secondly, and this is entirely without proof, I keep a tub of loose change easily accessible in my car for car parking charges, etc and this I keep full to the top, covered by a lid. The coins include £1 and 50p pieces. On my arrival home and on checking the tub, I found the level of coins down to two-thirds full with no £1 or 50p coins at all. I know that I hadn't taken money from this tub recently and have a habit of checking the level of coins almost daily. On topping up this tub with £1 and 50p coins, I have managed to add a further £20 and therefore, again without proof, I suspect that whilst at Maple Manor, approximately £20 has gone missing. I have informed Maple Manor Park & Ride of my concerns. I have previously used Holiday Extras with no problem but these two instances have dented my confidence with your company and will be exploring alternative car parking arrangements, where I can park my car and keep hold of the key.

Mr Waters (Maple Manor Park And Ride)

everything was perfect,couldn,t have wished for anything better.

Mr Waterman (Maple Manor Park And Ride)