keep keys
to the airport
customer rating
New for July 2019. No reviews yet.
Viewing reviews 1 - 48 of 48
Airport parking was excellent. Very straightforward.
Mrs Green, 14 Sep 2022
Premium Fast Track
5 out of 5
More signage when exiting airport
Mr Sharpe, 17 Aug 2022
Premium Fast Track
4 out of 5
I followed the sat nav instructions but it took me through the drop off zone and couldn’t get out without paying £4 . Probably my fault but I was panicking as I was unsure where it was.
Mrs Richards, 20 Jul 2022
Premium Fast Track
4 out of 5
Everything was fine
Mr Clark, 19 Jul 2022
Premium Fast Track
5 out of 5
When I turned up to my parking area there was no car parking spaces left. Had to call the attendant and ended up parking at the end of a row near the entrance that was not a space. This put my car at risk of damage. Was really disappointed that I paid for premium parking and never even got a space!!
Mr Barr, 18 Jul 2022
Premium Fast Track
5 out of 5
Excellent place to park parked and through security within 15 minutes
Mr Edwards, 13 Jul 2022
Premium Fast Track
5 out of 5
Easy parking - no issues entering or leaving - great that you don't have any transfers and you keep your keys. No issues in the executive lounge - decent food and drink
Ms Garrett, 10 Jul 2022
Premium Fast Track
5 out of 5
Everything was as described except the car park in and out gates. Otherwise it was a great improvement on other airports I’ve used. Will definitely use Newcastle again.
Mr Harding, 03 Jul 2022
Premium Fast Track
5 out of 5
Car park easy to find npr worked perfect.SAme as return straight through. Will use this again
Mr Watt, 25 Jun 2022
Premium Fast Track
5 out of 5
None that we can see
Mr Wilson, 25 Jun 2022
Premium Fast Track
5 out of 5
don’t agree that fast track should be extra cost
Mr Cherrie, 24 Jun 2022
Premium Fast Track
4 out of 5
Didn't see any staff. Parking easy and convenient. Signage not too good.
Mrs Mccarthy, 18 Jun 2022
Premium Fast Track
5 out of 5
Only problem was the signage for the carpark. Difficult to see.
Mrs Murrell, 18 Jun 2022
Premium Fast Track
4 out of 5
As it says on tin walking distance of the terminal
Mr Gowens, 15 Jun 2022
Premium Fast Track
5 out of 5
When we arrived there were no parking spaces left! We had to park on the end of a row which wasn’t really a proper parking space! We spoke to two passing attendants who said it would be ‘ok’ but spent the whole holiday worrying we would be clamped!
Miss Unsworth, 06 Jun 2022
Premium Fast Track
3 out of 5
Annoying repetitive texts/emails.
Mrs Mcquade, 29 May 2022
Premium Fast Track
1 out of 5
Spaces could be wider.
Mr Heaton, 13 May 2022
Premium Fast Track
5 out of 5
Expensive but as described
Mr Panter, 06 May 2022
Premium Fast Track
5 out of 5
The same issue this time as last time we booked. On leaving the car park the machine didn’t recognise the booking and we had to request help to leave.
Mrs Garnett, 21 Apr 2022
Premium Fast Track
4 out of 5
When we tried to exit the car park with our ticket it said we had to had pay in excess of £300! Even though we had pre paid. Had to call for help and eventually after giving the booking code we were able to exit.. rather annoying but a great place to park ..
Mrs Wynn-Jones, 30 Mar 2022
Premium Fast Track
4 out of 5
Yes but there was no staff around
Mrs Spedding, 09 Mar 2022
Premium Fast Track
5 out of 5
Didn't see any staff anywhere. All went smoothly, no problems at all.
Mrs Ingles, 28 Feb 2022
Premium Fast Track
5 out of 5
TRAVELLING TO LANZAROTE FROM NEWCASTLE AIRPORT WITH ELDERLY PARENTS, PREMIUM PARKING LITERALLYMETRES FROM THE TERMINAL WILL DEFINITELY USE AGAIN FOR THE RIGHT PRICE
Mr Scott, 30 Jan 2022
Premium Fast Track
5 out of 5
Honestly don't change anything, parked in car park and no hassle, on return straight to car and out thank you will definitely book again in near future
Mr Young, 27 Jan 2022
Premium Fast Track
4 out of 5
Easy to find, very close to terminal and a hassle free departure
Mr Storry, 30 Dec 2021
Premium Fast Track
5 out of 5
Number plate recognition didn’t work on arrival. Ticket, when inserted to exit prompted a fee of £268. Although the operator was able to assist, this was not a slick operation for the money paid!
Mr Rankin, 27 Nov 2021
Premium Fast Track
2 out of 5
Loved parking right beside the airport and being in/away really quickly
Mrs Wood, 25 Oct 2021
Premium Fast Track
5 out of 5
All ok
Mr Wilson, 09 Oct 2021
Premium Fast Track
5 out of 5
First class experience
Mrs Allick, 02 Oct 2021
Premium Fast Track
5 out of 5
Trouble free “contactless” parking, just park up and unload with a very short walk to check-in. On return enter you ticket and barrier opened without any complications. Worth the extra to park so close and have a guaranteed bay.
Mr Watson, 26 Sep 2021
Premium Fast Track
5 out of 5
No hassle.
Mr Mccombie, 22 Sep 2021
Premium Fast Track
5 out of 5
Everything went very smoothly.
Ms Dove, 06 Sep 2021
Premium Fast Track
5 out of 5
Booked premium parking as I have knee problems and walking is difficult at times. When we got there it was full. We were told to park in short stay which was also nearly full so we had to park a big walk from the terminal. When we got home at 2.25am and tried to leave the car park we were asked to pay £227 at the barrier. We had to then press the help buzzer and explain. This took nearly 10 minutes which we could have done without at that time in the morning! Not the best experience
Mrs Jones, 30 Aug 2021
Premium Fast Track
3 out of 5
We booked into the premier fast track car park at Newcastle airport and when we arrived it was full. We were informed by the airport that holiday extras shouldn’t have been continuing to sell the spaces. We had two young children and had specifically picked that car park to make it easier and instead it caused a great deal of stress.
Mr/S O'sullivan, 29 Aug 2021
Premium Fast Track
1 out of 5
Easy and convenient process
Mrs Llewellyn, 12 Aug 2021
Premium Fast Track
5 out of 5
It was a very difficult experience parking in the early hours of the morning in the rain as the usual meet and greet parking was being used as a covid test centre. We had to drive round till a very helpful traveller pointed us in the right direction. Had we known in advance about the change, we would have booked another option.Prior advice on the change would have made a big differance.
Mrs Baggett, 23 Jul 2021
Premium Fast Track
5 out of 5
No luggage trolleys available in an unmanned car park . Had to go into terminal to bring one back to car park
Mrs Mackenzie, 14 Dec 2020
Premium Fast Track
4 out of 5
System is really good and works well in the circumstances
Mr Houshby, 04 Nov 2020
Premium Fast Track
5 out of 5
Easy location to find and lots of space. Extremely convenient for almost immediate access to the terminal building via a covered walkway.
Mr Lockey, 09 Oct 2020
Premium Fast Track
5 out of 5
Excellent service and very easy to arrange.
Mr Cartwright, 23 Sep 2020
Premium Fast Track
5 out of 5
I thought the fast track parking was very easy, straight into the airport.
Mr Welford, 21 Sep 2020
Premium Fast Track
5 out of 5
Nice and easy to park car and collect no hassles
Mr Mckinnell, 15 Mar 2020
Premium Fast Track
3 out of 5
Nice and easy to park car and collect no hassles
Mr Mckinnell, 15 Mar 2020
Premium Fast Track
3 out of 5
Very straightforward. Easy to find and lots of parking spaces.
Mrs Gregg, 13 Mar 2020
Premium Fast Track
5 out of 5
Very straightforward. Easy to find and lots of parking spaces.
Mrs Gregg, 13 Mar 2020
Premium Fast Track
5 out of 5
Having paid extra for the late return cover I am disappointed to discover that I am unable to make a claim due to the fact that you must submit your claim with in 48 hours of your return. I had a 12 hour delay which included an overnight stay in London so I didn’t get back to Newcastle until Saturday morning. I had to return back to work immediately and work a long shift and due to my job I was unable to contact you within the timescale. I feel that 48 hours is not sufficient time when you are stressed due to the delay and have work commitments that are more important. I look forward to your comments. Mr Peter Corah.
Mr Corah, 04 Mar 2020
Premium Fast Track
1 out of 5
The process of booking was very easy. The car park was exactly as described and couldn't get any closer to the terminal at all. Entry and exit were very simple and fully automated.
Mr Dennison, 02 Jan 2020
Premium Fast Track
5 out of 5
Fantastic system. Parked - took car keys with us 2 mins walk to departures. Same on return. Very convenient.. suited us both as we are 72 and 74.
Mrs Bryson, 27 Dec 2019
Premium Fast Track
5 out of 5
Viewing reviews 1 - 48 of 48