keep keys
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customer rating
Viewing reviews 1 - 50 of 167
very convenient parking but more expensive than other London airports
Mr Hibbert, 28 Feb 2020
Official On-Site
4 out of 5
very convenient parking but more expensive than other London airports
Mr Hibbert, 28 Feb 2020
Official On-Site
4 out of 5
Worked well. Seamless
Mr Platt, 23 Feb 2020
Official On-Site
5 out of 5
Worked well. Seamless
Mr Platt, 23 Feb 2020
Official On-Site
5 out of 5
All as expected
Mr Elsam, 08 Feb 2020
Official On-Site
5 out of 5
Apart from the altered entrance and exit all great
Mr Prime, 02 Feb 2020
Official On-Site
3 out of 5
Very smooth service
Mr Penn, 16 Jan 2020
Official On-Site
5 out of 5
Great value, parking for the week was cheaper than getting a cab each way and very close to the terminal
Miss Miller, 01 Jan 2020
Official On-Site
4 out of 5
Didn’t travel
Mr Platt, 15 Sep 2019
Official On-Site
1 out of 5
As always, we had no problem. The barrier at the exit lifted having recognised our number plate and off we went!
Mr Pritchard, 30 Aug 2019
Official On-Site
5 out of 5
No staff around. We accidentally parked in a one hour slot. Better signage would help.
Mr Herbert, 12 Aug 2019
Official On-Site
5 out of 5
All went smoothly.
Ms Field, 04 Aug 2019
Official On-Site
5 out of 5
London City Airport is very convenient, BUT it will be so much better when one doesn't have to walk a mile with one's luggage to reach the terminal building!
Mr Mitchell, 01 Aug 2019
Official On-Site
3 out of 5
Very simple and easy to park. Excellent instruction.
Miss Ball, 07 Jul 2019
Official On-Site
5 out of 5
All worked perfectly including a delayed return, thank you. Made a good end to a stressful day.
Mr White, 12 Jun 2019
Official On-Site
5 out of 5
The car park was very conveniently located next to the terminal building, probably about a 3-4 minute walk under a covered walkway. There is building work going on at the moment but that didn't really affect us.
Mrs Gwinnell, 06 Jun 2019
Official On-Site
5 out of 5
Quick and easy booking process. Car was recognised by entry and exit system so no hassles at all..
Mr Hurley, 03 Jun 2019
Official On-Site
4 out of 5
Parking at city airport London was easy. The no hassle approach to purchasing my parking on line made the process simple and quick. No dramas at the airport, with my car registration number recognised I was easier able to drive in and out of the car park without any delay.
Mr Wright, 04 May 2019
Official On-Site
5 out of 5
very convenient car park close to terminal within easy walking distance. However the parking cost is higher at London City airport than any other airport in UK I have flown from.
Mr Hibbert, 11 Jan 2019
Official On-Site
5 out of 5
Drove up to the barrier which recognised the number plate, parked in a bay, had a good holiday, came back to the car and drove out the car park without a problem. No problems with the car - we arrived back with someone watching attentively which was very reassuring.
Miss Cheesman, 30 Dec 2018
Official On-Site
5 out of 5
No hassle on arrival or departure. Service was exactly as described !
Mr Page, 18 Dec 2018
Official On-Site
5 out of 5
Great location and good to have the discount. It helps! Thank you
Mr Dao, 17 Nov 2018
Official On-Site
5 out of 5
Car park unaware of my booking. Was waiting at the barrier for several minutes - it failed to rise. Got into airport and no-one at information desk where I was asked to go to have my barrier ticket validated. Service pretty underwhelming really. On the positive side the car park is very close to the Terminal - 2 minute walk.
Mr Tilley, 19 Oct 2018
Official On-Site
2 out of 5
Ease of booking car park was excellent. Would thoroughly recommend.
Mr Valentine, 16 Oct 2018
Official On-Site
5 out of 5
Very expensive for short stay
Dr Whitington, 22 Sep 2018
Official On-Site
3 out of 5
Booked parking, realized I’d used the wrong reg. Managed to change it online, so easily. A+ service as always!
Mr Chaudhari, 04 Sep 2018
Official On-Site
5 out of 5
Car park surface is poor. Building works causing disruption. It was not obvious that my booking had been recognised - I had to ask a steward.
Mr Owen, 03 Sep 2018
Official On-Site
4 out of 5
The car park at City Airport is currently a mess. Your directions regarding road closures were excellent but there was no indication once in the car parks as to where we should park.
Mrs Farquhar, 15 Aug 2018
Official On-Site
3 out of 5
All was as expected and having provided my flight reference and paid for the flight delay insurance, didn't have to fork out for additional parking charges.
Mrs Ogunmoyela, 09 Aug 2018
Official On-Site
5 out of 5
Car Park at London City is easy to find and within a comfortable walking distance to terminal.
Mr Micallef, 02 Aug 2018
Official On-Site
5 out of 5
LONDON CITY AIRPORT car park is very bad. We walk for such a long journey. On the Journey back. My husband went to pick up our car such long time to clear the ticket . Has I have a sciatica I could not walk very far. He took a long time for my husband to come back to the terminal To pick me up. It took us 1h25 minutes to finally get on our way home. LYC airport is fantastic, but car park, and pick him up customers is unexceptable . The work never stop. Very inconvenient. Such a shame . Very easy inside the airport but around the building it's a mess.
Mrs Fryer, 28 Jul 2018
Official On-Site
1 out of 5
The parking system at London city despite correctly identifying my number plate did not recognise my reservation and as a result I had to queue at the airport information desk twice to resolve the problem
Mr Bristow, 27 Jul 2018
Official On-Site
2 out of 5
OK. If you are at the far end of the car park, it's not really a "short walk". Barrier did not see pre-booked status, needed to press call button.
Mr Daft, 05 Jul 2018
Official On-Site
5 out of 5
Everything worked perfectly.
Mr Vigar, 03 Jul 2018
Official On-Site
5 out of 5
Would be nice if we could park car nearer the airport terminal, as well had to park a very long way away.
Mr Harvey, 28 Jun 2018
Official On-Site
4 out of 5
very easy - car park right by the terminal
Mr Knowland, 16 Jun 2018
Official On-Site
4 out of 5
3rd time in a row number plate booking not recognised and extra time needed to get out of car park
Mr Rochford, 08 Jun 2018
Official On-Site
5 out of 5
The roads to the airport in general were badly congested - at 6:30 am - and it took ages to reach the car park. I would never again go to LCY except by the DLR. Some people who went by car missed their flights
Mr Grahame, 31 May 2018
Official On-Site
1 out of 5
easy experience, automatic barriers read your plate on the way in and out. seamless and hassle free.
Miss Haq, 20 Apr 2018
Official On-Site
5 out of 5
Booking was easy, parking up without delay, and the exit process was swift despite the fact that the entry camera always gets one ofe the letters on my number plate confused. Good value for money too!!
Mrs Eastick, 17 Apr 2018
Official On-Site
5 out of 5
Exiting car park very slow because of the number of vehicles leaving at the same time. Otherwise all good, straightforward and good value.
Mr Bond, 09 Apr 2018
Official On-Site
5 out of 5
Yes, thank you
Mrs Dickinson, 07 Feb 2018
Official On-Site
5 out of 5
City Airport parking. Very smooth process and good price. All worked well at airport
Miss Wintle, 31 Jan 2018
Official On-Site
5 out of 5
On leaving LCY airport the machine demanded £204. I tried calling via the “phone button†at the exit barrier but that did not work so the only way I could get out was to pay £204 ontop of the £89 I had pre-paid.
Mr Duncan, 03 Jan 2018
Official On-Site
1 out of 5
Everything went fine, except that I was told the exit barrier at City airport would recognise my number plate and raise automatically. I had to insert my ticket into the machine to side the barrier.
Mr Weiland, 28 Dec 2017
Official On-Site
5 out of 5
Car park barrier does not recognise number plate. Getting hold of staff to validate ticket to prevent double payment is not easy.
Mr Woodall, 19 Nov 2017
Official On-Site
2 out of 5
Did not recognise my car registration
Mr Roach, 18 Nov 2017
Official On-Site
4 out of 5
Went OK - card doesn't automatically dispense at the barrier and by the time I'd properly read the instructions I'd already pressed the button which meant that on the way out it hadn't recognised my pre-paid status. The other pre-paid airport parking I've used (LHR & LGW) hasn't had that problem. Also parking is NOT cheap
Miss James, 06 Nov 2017
Official On-Site
4 out of 5
Nice and easy walk to the car park , this was our first time on the City Airport and the staff was very helpful.
Mr Kos, 28 Oct 2017
Official On-Site
5 out of 5
Everything worked perfectly
Mrs Wilson, 24 Oct 2017
Official On-Site
5 out of 5
Viewing reviews 1 - 50 of 167