The instructions were very clear so it was a smooth process to drop the car off and collect it upon my return. The only disappointing point was that I had 2 one pound coins in the centre pocket of the front seats for shopping trolleys and I only realised when I went straight to the supermarket that they have been taken. This is a shame because otherwise the service was faultless.

Ms Keyter8 out of 10MBW Meet and Greet T2

We used MBW Meet and Greet at Heathrow Airport. The whole experience was perfect - easy to find at Terminal 2, quick to drop off car, friendly assistants, car waiting for us when we returned. Very happy so would use again.

Mrs Weight10 out of 10MBW Meet and Greet T2

Reasonably quick process arriving and departing. Still haven't received my receipt for the extra charges though.

Mr Greenwood7 out of 10MBW Meet and Greet T2

MBW staff were efficient on arrival, and the car was returned for collection by us promptly. All you could ask for.

Mr Mansell10 out of 10MBW Meet and Greet T2

Signposting to car park and directions very poor. Last min changes at Heathrow with terminal swaps by airlines not accommodated Online system did not work changes not possible. Requiring multiple phone calls and e mails from Morocco. Return management process rubbish taking two hours to get car back. And unless you managed the process for them you could easily be forgotten

Mr Griffiths2 out of 10MBW Meet and Greet T2

Great service, albeit I waited around 20 minutes for the return of my car at the end of my trip. My only other comment is that my drivers seat had been adjusted and I had set this just right. A couple of small issues on what was a great service.

Mr Lain9 out of 10MBW Meet and Greet T2

We have booked other parkings with you, This is the first time we booked Heathrow Meet and Greet and it was so easy from start to finish, would be useing them again next time we fly from Heathrow.

Mr Mifsud10 out of 10Meet and Greet T2

All good but could always be cheaper!

Mr Milburn8 out of 10Meet and Greet T2

Very smooth and friendly service

Mrs Fairweather10 out of 10Meet and Greet T2

The drop off was fine and ran smoothly. But when I arrived back in the country, on time, I called to let them know that my bags had been collected as requested. I was then left to stand for 40mins for my car to turn up. This is unacceptable. I paid a premium for this service, but i would have been better off parking the car myself. The excuse I was given was there was a lot of traffic. I thought the point of giving the flight details was so the car would be collected and waiting for me when I arrived. Shocking service.

Mr Beach2 out of 10MBW Meet and Greet T2