Reviews for Official Meet and Greet T2 Heathrow Airport

The instructions were very clear so it was a smooth process to drop the car off and collect it upon my return. The only disappointing point was that I had 2 one pound coins in the centre pocket of the front seats for shopping trolleys and I only realised when I went straight to the supermarket that they have been taken. This is a shame because otherwise the service was faultless.

Ms Keyter, 12 Sep 2022

MBW Meet and Greet T2
4 out of 5

We used MBW Meet and Greet at Heathrow Airport. The whole experience was perfect - easy to find at Terminal 2, quick to drop off car, friendly assistants, car waiting for us when we returned. Very happy so would use again.

Mrs Weight, 13 Aug 2022

MBW Meet and Greet T2
5 out of 5

Reasonably quick process arriving and departing. Still haven't received my receipt for the extra charges though.

Mr Greenwood, 01 Aug 2022

MBW Meet and Greet T2
4 out of 5

MBW staff were efficient on arrival, and the car was returned for collection by us promptly. All you could ask for.

Mr Mansell, 18 Jul 2022

MBW Meet and Greet T2
5 out of 5

Signposting to car park and directions very poor. Last min changes at Heathrow with terminal swaps by airlines not accommodated Online system did not work changes not possible. Requiring multiple phone calls and e mails from Morocco. Return management process rubbish taking two hours to get car back. And unless you managed the process for them you could easily be forgotten

Mr Griffiths, 06 Jul 2022

MBW Meet and Greet T2
1 out of 5

Great service, albeit I waited around 20 minutes for the return of my car at the end of my trip. My only other comment is that my drivers seat had been adjusted and I had set this just right. A couple of small issues on what was a great service.

Mr Lain, 05 Jul 2022

MBW Meet and Greet T2
5 out of 5

We have booked other parkings with you, This is the first time we booked Heathrow Meet and Greet and it was so easy from start to finish, would be useing them again next time we fly from Heathrow.

Mr Mifsud, 07 Jun 2022

Meet and Greet T2
5 out of 5

All good but could always be cheaper!

Mr Milburn, 29 May 2022

Meet and Greet T2
4 out of 5

Very smooth and friendly service

Mrs Fairweather, 25 May 2022

Meet and Greet T2
5 out of 5

The drop off was fine and ran smoothly. But when I arrived back in the country, on time, I called to let them know that my bags had been collected as requested. I was then left to stand for 40mins for my car to turn up. This is unacceptable. I paid a premium for this service, but i would have been better off parking the car myself. The excuse I was given was there was a lot of traffic. I thought the point of giving the flight details was so the car would be collected and waiting for me when I arrived. Shocking service.

Mr Beach, 22 May 2022

MBW Meet and Greet T2
1 out of 5

I had money stolen from my car when I booked MBW parking via your website. I contacted you about it and you didn’t care. Disgusting

Mr Manning, 21 May 2022

MBW Meet and Greet T2
1 out of 5

We called on route to inform the agent we were 30 minutes away, we then got to the car park and had to wait for quite some time for the parking agent to arrive, by this time a queue had began to form, perhaps this needs to be looked at.

Mr Warman, 11 May 2022

MBW Meet and Greet T2
3 out of 5

We booked Meet and Greet at Heathrow Terminal 2. Website easy to use. Instructions provided were excellent and product provided was exactly as advertised. Arrival process was easy to follow and picking up the car was easy and VERY quick. If flying from LHR T2 again would definitely book this product.

Mr Zammit, 09 May 2022

Meet and Greet T2
4 out of 5

Everything was so easy to find and so very close to the terminal; best thing we have done at Heathrow.

Mr Rutter, 07 May 2022

Meet and Greet T2
5 out of 5

Everything went smoothly. Drop off and collection were quick and efficient.

Mr Jennings, 26 Apr 2022

Meet and Greet T2
5 out of 5

Once we managed to find the right entrance to the car park the rest was plain sailing, easy to park, office staff efficient and return was even easier.

Mrs Griffiths, 25 Apr 2022

Meet and Greet T2
5 out of 5

Directions were very clear to Meet and Greet carpark, so all went smoothly dropping off car and collecting it again. Expensive, but worth it for the convenience.

Mrs Dukes-Mcewan, 22 Apr 2022

Meet and Greet T2
4 out of 5

Greta service!

Mr Parr, 18 Apr 2022

Meet and Greet T2
5 out of 5

Easy to book, great price, excellent service.

Mrs Titheridge, 18 Apr 2022

Meet and Greet T2
5 out of 5

Competitive price. Ease of booking. Clear directions to the Meet and Greet location. Friendly, helpful staff. Conveniently located.

Mr Billings, 02 Apr 2022

Meet and Greet T2
5 out of 5

All very smooth - thank you

Mr Vos, 24 Mar 2022

Meet and Greet T2
4 out of 5

Good product but I found the price very high

Mr Connaghan, 23 Mar 2022

Meet and Greet T2
4 out of 5

Straight forward entry instructions. Easy to find parking area. Pleasant efficient staff. A point to improve might be the exit. We found the way out okay but after the first barrier it was not clear which lane to take at the second barrier. We got out but had to put the ticket in twice a message flashed up which I think said wrong car park!?

Mrs Heal, 19 Mar 2022

Meet and Greet T2
5 out of 5

MBW MEET AND GREET Terminal 2 LHR did not meet and did not greet. Total panic as we were going to miss the flight. Unable to get through to MBW on the contact line for 30 plus minutes . They do NOT have people at their desk in the meeting point as other companies do . NOT TO BE USED

Mr Hill, 02 Mar 2022

MBW Meet and Greet T2
1 out of 5

My return was delayed and I was unable to contact anyone from your company. The advice on your site was inaccurate and lead to more stress and headache. Completely unhelpful, clearly just a money making operation not interested in customer service.

Mr Millen, 27 Feb 2022

Meet and Greet T2
1 out of 5

Very easy and straightforward experience. Great instructions and overall a brilliant price!

Mrs Locke, 22 Feb 2022

Meet and Greet T2
5 out of 5

Car was returned filthy. Company has not return calls re fixing it. Unable to find contact number to raise complaint. Terrible service, will never use this service again.

Mr Henness, 14 Feb 2022

Meet and Greet T2
1 out of 5

All worked very smoothly.

Mrs Galley, 21 Jan 2022

Meet and Greet T2
5 out of 5

Booking was good with Holiday Extras but the service of MBW wasn’t that good anyway, delayed in collecting and made me pay for parking in dropping, asked for the car to be washed but nothing done and also car was full of mud at the driving side.

Mr Baban, 03 Jan 2022

MBW Meet and Greet T2
1 out of 5

Staff very helpful but wait for car was 1 hr from time of my call from terminal. Not good enough.

Mrs Broughton, 15 Nov 2021

MBW Meet and Greet T2
4 out of 5

It was just so convenient to park in the terminal building, hand over the keys and walk through to the check-in desks. And then on return collect the car from the same place. The staff were also very helpful.

Mrs Drake, 09 Nov 2021

Meet and Greet T2
5 out of 5

Very professional.????????????????

Mr Apetri, 30 Oct 2021

Meet and Greet T2
5 out of 5

Efficient and good customer service

Mrs Roberts, 06 Oct 2021

MBW Meet and Greet T2
5 out of 5

MBW Parking - Heathrow Airport - I wish that the confirmation texts that were sent included a reminder to call 30 minutes before arriving at the airport. When I have used Meet and Greet in the past this was not necessary so it was a surprise to find that there wasn't anybody meeting us at the airport despite the fact that we had booked and paid for our parking. This added an incredible amount of stress to an already stressful journey. I get that the email contained the information but the reminder text should have referenced that too. The "customer service" advisor I spoke to on the day was incredibly rude and put the phone down on me (I had to wait just short of 20 minutes for someone to answer in the first place), when I called back, I waited for over half an hour and nobody answered. This was all the while my husband was searching Heathrow Airport Parking for our "Meet and Greet" Company.

Mrs Palmisano, 07 Sep 2021

MBW Meet and Greet T2
3 out of 5

Everything went smoothly

Miss Mckay, 30 Aug 2021

Meet and Greet T2
5 out of 5

Very efficient service from start to finish.

Mr Brosnan, 29 Aug 2021

MBW Meet and Greet T2
5 out of 5

MBW meet & greet provides an excellent and reliable service at a very reasonable price. Car arrived within 20 minutes of calling after baggage reclaim.

Mrs Fox, 10 Aug 2021

MBW Meet and Greet T2
5 out of 5

Great experience. Friendly, helpful staff at drop off and pick up. Super convenient and very economical.

Ms James, 31 May 2021

MBW Meet and Greet T2
5 out of 5

It was perfect. Abbas was brilliant when I collected my car.

Mrs Ahmed, 20 May 2021

MBW Meet and Greet T2
5 out of 5

All very good,excelent service couldn't be better

Miss Dias Luis, 17 Nov 2020

MBW Meet and Greet T2
5 out of 5

Missed returned flight and phoned once landed car arrived within 15 min. Will use again. nice friendly staff

Ms Moore, 16 Sep 2020

MBW Meet and Greet T2
5 out of 5

Everything went smooth as described staff was good on the out as well as on my way back the car was in good condition as I left it very good experience I will book with them again in future

Mr Ngenge, 25 Aug 2020

MBW Meet and Greet T2
5 out of 5

All was as stated and pleased with service

Mrs Pickersgill, 13 Mar 2020

MBW Meet and Greet T2
5 out of 5

All was as stated and pleased with service

Mrs Pickersgill, 13 Mar 2020

MBW Meet and Greet T2
5 out of 5

Thank you for taking care of my vehicle while I was away.. Great peace of mind to come back and everything OK.. I have already passed your details on to other people hope to see you all soon. Regards Andy Dyas

Mr Dyas, 27 Feb 2020

MBW Meet and Greet T2
5 out of 5

Thank you for taking care of my vehicle while I was away.. Great peace of mind to come back and everything OK.. I have already passed your details on to other people hope to see you all soon. Regards Andy Dyas

Mr Dyas, 27 Feb 2020

MBW Meet and Greet T2
5 out of 5

I had double booked the parking and was told I’d be refunded twice for one of them! I have never received the payment!

Mr Gray, 13 Feb 2020

MBW Meet and Greet T2
1 out of 5

Booking was very easy, cost was reasonable, finding the drop off point straight forward...what more could you want? I found the staff were very efficient.

Ms Bennett, 16 Jan 2020

MBW Meet and Greet T2
5 out of 5

The meet and greet was perfect. It works absolutely perfect.

Mr Peckham, 04 Jan 2020

MBW Meet and Greet T2
5 out of 5

Everything went to plan, smooth process. Car was waiting for us in the parking bay when we returned.Going by our experience I would recommend.

Mrs Mortlock, 04 Jan 2020

Meet and Greet T2
5 out of 5