Everything went well until we attempted to leave the car park. On approaching the barrier the notice said insert ticket, which I did only to be told that the bill was £400, for a prepaid stay! Having searched for and found an attendant I was told to press the call for assistance button in order to leave. As I am short this button was out of view initially, only when I leaned out to look for it did I see it. Thereafter everything was fine. Maybe the office personnel could make this clear to people when they leave. It would no doubt help newcomers.

Mr Mackey9 out of 10Cardiff Airport Official Meet and Greet

Just so easy and straightforward. Helpful staff at Cardiff airport.

Mrs Evans10 out of 10Cardiff Airport Official Meet and Greet

So well organised no waiting at all. Open all hours too, convenient for early flights

Mrs Fitzgerald10 out of 10Cardiff Airport Official Meet and Greet

So easy to use and right on Airport door steep

Mr Williams10 out of 10Cardiff Airport Official Meet and Greet

First time I have used this service. Staff very friendly and helpful. Drop off went well, pick up not so good as car wasn’t in designated parking area on return. Luckily weather was dry so didn’t get wet looking for a vehicle that wasn’t there. Staff very apologetic and retrieved vehicle from compound very quickly. Would use the service again and hopefully this error will not be repeated.

Mr Green8 out of 10Cardiff Airport Official Meet and Greet

Everything ran smoothly

Mrs Wall10 out of 10Cardiff Airport Official Meet and Greet

I can’t see why they call it meet and greet, you park and pick up your car yourself. I walked at least meters to my car, first I had to find it . What is meet and greet, all they did was hold my keys .

Mr Balla3 out of 10Cardiff Airport Official Meet and Greet

Drop off and pick up were very good, although the initial parking was very tight. Down side is the almost daily email from holiday extras.

Mr Cottey8 out of 10Cardiff Airport Official Meet and Greet

Everything except getting out of the car park was easy . It was quite embarrassing waiting for the barrier to raise when leaving the car park , with a lot of traffic behind you , I had to press the help button which took ages for someone to answer to open the barrier.

Mr Doyle8 out of 10Cardiff Airport Official Meet and Greet

Meet and greet Cardiff needs better signposting - easy to get in wrong lane. Rest of parking process straightforward and quick including return.

Mr Grinnell10 out of 10Cardiff Airport Official Meet and Greet