(4 star hotel)
from the airport
customer rating
Customer feedback
Viewing reviews 1 - 50 of 657
Very easy to organise also very reasonably priced.
Mrs Robinson, 24 Sep 2022
Doubletree by Hilton
5 out of 5
Everything went really well, I think you should mention the free shuttle bus from the car park to and from the airport terminal
Mr Peacock, 24 Sep 2022
Doubletree by Hilton
5 out of 5
Very smooth service Easy to find Staff efficient and clear
Mr Ferguson, 19 Sep 2022
Doubletree by Hilton
5 out of 5
Hotel was excellent and very close to the airport entrance. The only negative was that the information from Holiday Extras stated all I needed to do to exit the car park was to insert my parking ticket. This is not true I needed to take the ticket and a voucher from the hotel to the ticket office. The information was contradictory.
Mr Stevenson, 18 Sep 2022
Doubletree by Hilton
5 out of 5
The only thing we were let down with was the transfer bus that takes you to the car parks only runs at certain times of the day. We landed late it was raining and we had to pull our suitcases across rough ground, not happy.
Mrs Armstrong, 17 Sep 2022
Doubletree by Hilton
5 out of 5
Arrived at a very busy and large, long stay car park. Easily found a parking space. The quoted 5-7 minute walk to the terminal is somewhat hopeful as it largely depends on which part of this very large area you can find a parking spot. The walk is mostly uphill. Hotel was very nice and the rooms well furnished. Easy walk to the terminal. Would book again.
Mr Airey, 17 Sep 2022
Doubletree by Hilton
5 out of 5
I did not receive the required information relating to our transfer and had to call twice. I won’t book a transfer with you again
Mrs Morris, 16 Sep 2022
Doubletree by Hilton
2 out of 5
Yes everything went smoothly. Facilities were as described. Staff were helpful. No issues at all.
Mrs Trohear, 15 Sep 2022
Doubletree by Hilton
5 out of 5
Easy to arrange. Everything organised well. Hotel great and we were able to use the twilight check in at the airport. Parking went smoothly too.
Mrs Brash, 13 Sep 2022
Doubletree by Hilton
5 out of 5
Hotel + parking at Newcastle. Instructions given were to park in long stay and it was a short walk to the hotel. It wasn't !! we had to park in one of the furthest away parts of the car park as it was busy and it was a good 15-20 walk to the hotel which is no joke with heavy cases. Your instructions should have said we could have gone to the hotel first to drop off cases and then proceed to park the car as mentioned by the hotel staff which by then was too late. Please update your travel information to reflect this.
Mr Mahon, 06 Sep 2022
Doubletree by Hilton
4 out of 5
Parking could be made alittle easier
Mr Hartland, 06 Sep 2022
Doubletree by Hilton
5 out of 5
Everything was brilliant
Mrs Roache, 02 Sep 2022
Doubletree by Hilton
5 out of 5
Very rough ground on car park (L) and a long way to walk with cases. For 1st time users route isn’t easy.Shuttle service had finished. Hotel very convenient & v good for overnight stay. Had to Breakfast in the airport. Holiday Extras Rather expensive !
Mr Appleyard, 30 Aug 2022
Doubletree by Hilton
3 out of 5
Everything was very easy. Parking was as described. Downloaded the app so had all information to hand.
Mrs Gooing-Roberts, 29 Aug 2022
Doubletree by Hilton
5 out of 5
All smooth check in great and car parking whilst a bit away from the Hilton it is what it is
Mr Lindsay, 24 Aug 2022
Doubletree by Hilton
5 out of 5
Great place 3rd time this year catching up lovely staff very helpful room Great bar and restaurant Great can't wait for next time.
Mr Bower, 22 Aug 2022
Doubletree by Hilton
5 out of 5
Hotel was lovely but check in desk is poor. It is too high and not very welcoming. When I went to sign in I had to go up onto my tip toes to reach, yes at 5ft 2 inches this was embarrassing.
Mrs Mckinlay, 20 Aug 2022
Doubletree by Hilton
5 out of 5
The hotel and parking service ran very smoothly for our visit
Ms Glaister, 17 Aug 2022
Doubletree by Hilton
5 out of 5
Holiday extras advice was to go to long stay car park first - no mention of the long walk mostly uphill poorly sign posted to hotel and that the courtesy stops for 2hr break couple times a day
Ms Mcgilvray, 16 Aug 2022
Doubletree by Hilton
4 out of 5
Excellent! Easy booking, great hotel, parking at the airport was so much easier and cheaper than a taxi
Mrs Kemp, 15 Aug 2022
Doubletree by Hilton
5 out of 5
I have paid more than I done last time but the service has reduced. The last time I drove my car into the Hilton and it was waiting for me when I returned. This time I had to take it to the car park myself, then pick it up and return to the Hilton to pick up my bags that had to be left prior to my holiday Not a happy customer at all
Mr Lancaster, 08 Aug 2022
Doubletree by Hilton
2 out of 5
Hotel was good, staff very helpful parking was a nightmare as the free buses stopped at 8pm and the nearest place we could find was at the back of area ‘I’.
Mrs Johnson, 06 Aug 2022
Doubletree by Hilton
4 out of 5
Everything went smoothly from the check in at the hotel the long stay car parking to pickup at the end of the holiday
Mr Pietrzak, 04 Aug 2022
Doubletree by Hilton
5 out of 5
i have no complaints & was completely satisfied with the excellent service
Mr Jack, 03 Aug 2022
Doubletree by Hilton
5 out of 5
The hotel and parking was great and we had no issues at all getting too and from the car to the terminal
Mrs Sayer, 03 Aug 2022
Doubletree by Hilton
5 out of 5
Facilities as described. Staff we dealt with at the Hilton (Newcastle) and Air port parking were both extremely helpful and gave clear advice as this was the first time we used Newcastle Airport.
Mr Chessor, 03 Aug 2022
Doubletree by Hilton
5 out of 5
Hotel staff very friendly, car parked in long stay ticket taken. On return needed ticket activating which hotel had given us correspondence for. Drove out of car park. All very smooth and easy
Mrs Smith, 02 Aug 2022
Doubletree by Hilton
5 out of 5
Close to the airport, comfortable room, nice restaurant, competitive price, pleasant helpful staff, not far from the parking.
Mr Topping, 02 Aug 2022
Doubletree by Hilton
5 out of 5
Excellent hotel and only 2 mins walk to airport, no hassle checking in and no issues with car parking.
Mr Alexander, 01 Aug 2022
Doubletree by Hilton
5 out of 5
Great hotel location, right at the terminal. Fast track security an added bonus
Mr Ogilvie, 01 Aug 2022
Doubletree by Hilton
5 out of 5
Hotel staff were friendly, food in restaurant was excellent quality, as were dining staff. we would certainly book overnight stay again , parking was a bit further than we anticipated and shuttle buses were not operating, on the evening having never flown from this airport before we found it a bit difficult to navigate from carpark to hotel .
Mr Mabon, 30 Jul 2022
Doubletree by Hilton
5 out of 5
We stayed at the double tree Hilton the night before our 6am flight. The room was perfect for us as a family of 4- one of the children is under 1. We had some drinks on the day we arrived which to be honest were very over priced but it didn’t ruin our stay.
Mrs Brown, 30 Jul 2022
Doubletree by Hilton
5 out of 5
Lovely hotel & parking and well Worth the money
Mr Davidson, 29 Jul 2022
Doubletree by Hilton
5 out of 5
Everything really smooth.
Mr Grieve, 27 Jul 2022
Doubletree by Hilton
5 out of 5
Everything was as described. Really good communication from you, easy to follow instructions. Really good price. Will definitely use you again
Mrs Jackson, 26 Jul 2022
Doubletree by Hilton
5 out of 5
Hotel with parking deal was great as we were able to use Twilight check in at the airport the night before. However I was disappointed in the jump in price compared to our stay in June.
Mrs Horton, 26 Jul 2022
Doubletree by Hilton
5 out of 5
Everything was as we expected. No problems at all. Everything went smoothly
Mrs Cantwell, 25 Jul 2022
Doubletree by Hilton
5 out of 5
Hotel and car park were fantastic.
Mrs Cunningham, 25 Jul 2022
Doubletree by Hilton
5 out of 5
So easy and quick definitely will be booking with you for next holiday ( once booked ) ????
Mrs Cass, 25 Jul 2022
Doubletree by Hilton
5 out of 5
Used holiday extras for hotel before an early flight to Crete. Everything was great. Would definitely recommend.
Mrs Fletcher, 26 Jul 2022
Doubletree by Hilton
5 out of 5
The long stay parking is so confusing.
Mrs Mcgee, 25 Jul 2022
Doubletree by Hilton
3 out of 5
Excellent in every way from beginning to end thank you will defiantly use again
Miss Warburton, 23 Jul 2022
Doubletree by Hilton
5 out of 5
Great hotel, great location, great food. Will hopefully do it all again next holiday.
Mr Thomas, 23 Jul 2022
Doubletree by Hilton
5 out of 5
Fantastic hotel perfectly placed for Newcastle airport only issue was trying to get out of car park wanted to charge me £122 to get out of it got it sorted with a visit to parking cabin
Mr Cooper, 23 Jul 2022
Doubletree by Hilton
4 out of 5
Room was ok but could have been cleaned to a better standard. Leak from toilet during the night. Sorted with towels. No one on reception to report it to when we left
Mrs Thornhill, 23 Jul 2022
Doubletree by Hilton
4 out of 5
Everything went to plan, we know the procedure well. However when speaking with the guy who validates your parking ticket allowing you to leave the long stay car without incurring additional charges he said there are countless numbers of people who did not know to read the terms and conditions and instructions on how to proceed.
Mr Llewellyn, 22 Jul 2022
Doubletree by Hilton
5 out of 5
Great hotel , minutes from airport , recommended.
Mr Muir, 20 Jul 2022
Doubletree by Hilton
5 out of 5
We booked airport parking with overnight stay at the double tree Newcastle airport no problems what so ever . Good price lovey hotel .
Mr Irving, 20 Jul 2022
Doubletree by Hilton
5 out of 5
All went smoothly and staff very helpful
Mr Corrie, 20 Jul 2022
Doubletree by Hilton
5 out of 5
We had a very pleasant stay at the Doubletree Hotel Newcastle Airport. The staff were very helpful and pleasant. We only wanted a bar meal and as the bar was full the staff gave us a table in the restaurant.
Mrs Arrowsmith, 18 Jul 2022
Doubletree by Hilton
5 out of 5
Viewing reviews 1 - 50 of 657