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Customer feedback

Reviews for

  • Average customer rating: 8 out of 10
  • Number of reviews: 5

An excellent place to night stop between flights from Luton. The leisure facilities gave us a good start to the day and helped the morning pass quickly.

8 out of 10

Hotel was great, rooms spotlessly clean and linen excellent. We used room service - food delicious. On early departure next morning (4am) transfers to the airport were made and all on time

10 out of 10

The TV was not working properly and I really needed to relax. There was an issue in the whole hotel. I did find the staff very easy to talk to and they were helpful. I really appreciated the wake up call and transfer to the airport.

7 out of 10

Apart from the small room everything was great. Very impressed by service and quality of food at dinner and breakfast. Will stay again. Parking for the night was just a pound, not sure that will last long.

7 out of 10

Our flight left too early for us to have a breakfast, yet no provision is made for guests like us. Otherwise, I'd have given you a 10 - something I rarely do. Your staff were the most helpful and obliging, and your swim/sauna/steam/jaccuzzi spa so relaxing after a stressful packing and first leg of our journey. See you again!

9 out of 10