(4 star hotel)
room-only
including 8 days parking
from the airport
customer rating
Customer feedback
Viewing reviews 1 - 50 of 86
Had a wonderful overnight stay at hotel, lovely meal such a comforting bed, lots of toiletries, and exceptional staff Shuttle bus was perfect car parking great - very well pleased, thank you!
Mr Scott, 30 Jul 2022
5 out of 5
My only problem was it was advertised as £190 mystery Hotel and I was charged £200 the other problem was your website would not let me book 2 evening meals only 1 so I had to call to book the other, however the hotel was fantastic with great service
Mr Mcdonald, 31 Jul 2022
5 out of 5
We booked a hotel with car parking through HE and both bookings were easy and went without a hitch. I have used HE before and will definitely do so again!
Mr Dunn, 30 Jul 2022
5 out of 5
Rooms ready as per booking, great location, superb value as “Mystery Hotel including parking” even though we could work out which hotel it would be before making the booking ????
Mr Sayers, 23 Jun 2022
5 out of 5
I ate in the restaurant and was served raw chicken had started to eat resulting in bad stomach first days of holidays
Mrs Fleming, 16 Jun 2022
1 out of 5
Very easy to use hotel close to airport We were able to drop off cases the night before which made it easier in the morning. Hotel provided shuttle to the airport terminal, and parking at hotel worked well.
Mrs Bevan, 15 Jun 2022
5 out of 5
Close to terminal. Could be done with a cosier bar. Food good and good price.
Mrs Tailford, 10 Mar 2022
5 out of 5
Car park very busy, room OK, nothing special.
Mr Maclaren, 10 Mar 2022
2 out of 5
Everything was good
Mr Foote, 21 Jan 2022
4 out of 5
Very poor. Have complained and have not yet had a response.
Mrs Swan, 28 Oct 2021
1 out of 5
Booked hotel (Hilton) & parking at Edinburgh airport. Hotel, as advertised had a free shuttle bus which made the choice easy. Upon arrival, we are advised by hotel reception that they don’t run the bus ( they state you were advised on numerous occasions) so we had to use taxis. This cost us an additional £25. This is not acceptable & breaks advertising rules. I await your response
Mr Campbell, 26 Oct 2021
2 out of 5
Parking at the Double Tree Hilton was completely stress free. We were able to walk to the terminal easily. The night at the hotel at the end of our holiday was a pleasure.
Mrs Taylor, 12 Feb 2020
5 out of 5
Overnight stay at Double Tree by Hilton, Edinburgh Airport. Parking for 10nights.
Mr Roy, 05 Feb 2020
5 out of 5
Overnight stay at Double Tree by Hilton, Edinburgh Airport. Parking for 10nights.
Mr Roy, 05 Feb 2020
5 out of 5
Yes everything was good.
Frau Pries, 16 Jan 2020
5 out of 5
The hotel was easy to find and the shuttle to the airport quick and hassle free both ways. A huge negative, for us, to flying from Edinburgh is the complete lack of signage at the airport itself. It is several years since we have flown from Edinburgh and we were unable to locate the entrance to the fast track security and despite asking we were directed to continue through the main security queue.
Miss Malster, 25 Dec 2019
5 out of 5
It was just as described, everything was good and we had no problems.
Mr Murray, 11 Dec 2019
5 out of 5
It was just as described, everything was good and we had no problems.
Mr Murray, 11 Dec 2019
5 out of 5
Lovely hotel, beautiful pool, friendly staff and very comfy bed
Mr Albrecht, 11 Nov 2019
5 out of 5
Good quality hotel and easy parking arrangements
Frau Kempers, 09 Nov 2019
5 out of 5
Facilities were as described, the food was mediocre.
Mr Hermann, 31 Oct 2019
4 out of 5
Ideal for an overnight stay right on Edinburgh airport doorstep. We also chose to add on the 6 day car parking which made the whole package excellent value for money. As we flew with Jet2 we had the added bonus of being able to drop off our cases the night before. We chose to take the 5 minute walk from the hotel to check in desks and whilst the pavement isn't that smooth for the luggage trolleys it was ok. As our car was being parked in the hotel grounds during our vacation it allowed us to put our overnight case etc in the back of the car prior to us taking the walk to the airport to catch our flight.
Herr Stich, 28 Oct 2019
5 out of 5
Ideal for an overnight stay right on Edinburgh airport doorstep. We also chose to add on the 6 day car parking which made the whole package excellent value for money. As we flew with Jet2 we had the added bonus of being able to drop off our cases the night before. We chose to take the 5 minute walk from the hotel to check in desks and whilst the pavement isn't that smooth for the luggage trolleys it was ok. As our car was being parked in the hotel grounds during our vacation it allowed us to put our overnight case etc in the back of the car prior to us taking the walk to the airport to catch our flight.
Herr Stich, 28 Oct 2019
5 out of 5
Hotel as described, lovely, clean and friendly
Mrs Mcsporran, 20 Oct 2019
5 out of 5
The room wasn’t up to standard it was dated and in need of a refurb the room smelled bad on walking in which seemed to come from the bathroom the linens in the bathroom all smelled damp and musty. Car park was partially flooded the weather had been unseasonally poor so we put it down to this but it was of concern when leaving our car. On return from holiday our car had been damaged which left us not wanting to return despite the ease of getting to the airport.
Mrs Sutherland, 26 Aug 2019
2 out of 5
Comfortable overnight stay before an early flight. Ideal location with parking till our return. Would not hesitate to recommend to family and friends.
Mr Buchanan, 12 Jul 2019
5 out of 5
Bus did not turn up to take us to the airport terminal but the door man was very diligent, saw three couples were waiting, ordered a taxi, without anyone asking and put it on the hotels tab. Most impressive! Well done to him!
Herr Rudert, 23 Jun 2019
5 out of 5
Self and partner stayed one night and parked for 12 days,
Herr Wedernikow, 10 Jun 2019
4 out of 5
Everything matched our expectations. The staff were pleasant and did their jobs. The facilities were good. The pre-booked meal choices were limited.
Mr Zielke, 26 May 2019
4 out of 5
All went very well . Staff at hotel very helpful
Herr Hartmann, 21 May 2019
5 out of 5
Excellent stay at the Double Tree at Edinburgh airport. Room was perfect and staff were very friendly and helpful. Car parking great.
Herr Brinkmann, 07 Apr 2019
5 out of 5
Hotel was almost perfect with the exception of the evening meal in the restaurant. We both thought that the quality wasn’t great and the service could have been better.
Mr Hetherington, 22 Mar 2019
4 out of 5
All exactly as described . Excellent hotel . No hassles
Mr Lockerbie, 25 Feb 2019
5 out of 5
Nice stay with good food unfortunately not there long enough to enjoy the spa
Mr Mclarty, 07 Feb 2019
5 out of 5
Staff very helpful comfortable room did not manage breakfast as we left too early good shuttle bus service
Mr Forbes, 23 Jan 2019
5 out of 5
Lovely room, nice staff, parking 5m from hotel and shuttle bus right outside
Mrs Holmes, 04 Jan 2019
5 out of 5
Hotel was excellent we were made yo feel welcome and all facilities explained to is
Mrs Scott, 03 Dec 2018
5 out of 5
Everything was great - we were late home due to a cancellation of flight & there was no issue leaving car longer which was good
Mrs Fox, 03 Oct 2018
5 out of 5
The hotel was lovely, parking easy with transport to and from the terminal. The price was more than we usually pay when we are flying from Glasgow however accommodation and facilities are just more expensive at Edinburgh Airport. We did get a 15% discount by booking through holiday extras so that helped.
Mrs Smith, 19 Sep 2018
5 out of 5
Stayed at Hilton. Check in was smooth, the rooms were nice & the transfer to the airport was good. The only thing slightly amiss was the service at the evening meal. My wife ordered a large glass of wine which when arrived it was quite considerably under the measured line so they had to top it up. We ordered starters, 1 of which was soup. After it arrived the waitress left & then we had to ask for a spoon for the soup. My wife used her knife to spread butter on the bread for the soup & I used my knife & fork for my starter. When the main dish arrived, again the waitress left without leaving us with more cutlery. Again I had to ask for this so we were delayed in eating our meal. I mentioned all of this to the supervisor & the response was "a new member of staff was serving who had only worked a couple of shifts". I was thanked for my feedback & was then left to go about my business. I was quite astounded that the Hilton could let basics & standards like this slip by.
Mr Duffield, 19 Sep 2018
4 out of 5
Everything was fine. Helpful staff, easy parking, good hotel room.
Mrs Matthews, 25 Jul 2018
5 out of 5
Easy experience at the hotel. The bus back from the airport doesn't stop automatically at the hotel so we ended up going around twice!
Mrs Jenkins, 23 Jul 2018
4 out of 5
Nice hotel, nice staff! So convenient for airport-we walked back to collect the car when we arrived home. It takes 10minutes.
Ms Sutherland, 16 Jun 2018
5 out of 5
Very straightforward and convenient arrangements. Hotel staff friendly and helpful
Mrs Gallagher, 14 Jun 2018
5 out of 5
Were not able to provide facilities advertised. I had to spend considerable time sorting it out.
Mrs Crichton, 09 Jan 2018
1 out of 5
It was great no stress at all Well.done JD
Mr Davidson, 10 Dec 2017
5 out of 5
Yes very helpful
Mr Bremner, 26 Nov 2017
4 out of 5
Staff and facilities were very good. Only problem was I booked an upgrade with Holiday extra and hotel haven't received payment so have taken off my bank account. Still waiting to hear from holiday extras
Mrs Gallagher, 18 Nov 2017
5 out of 5
Everything was great, hotel and the parking will use again
Mrs Walker, 14 Oct 2017
5 out of 5
All as expected. Excellent service from Colin in restaurant.
Mrs Patience, 08 Oct 2017
4 out of 5
Viewing reviews 1 - 50 of 86