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Customer feedback

Reviews for

  • Average customer rating: 8 out of 10
  • Number of reviews: 10

Everything ran smoothly perfect always use holiday extras

10 out of 10Celtic International Hotel

We booked a double room but were advised we only had a twin room a few hours prior to arrival.

7 out of 10Celtic International Hotel

Yes they were fine

10 out of 10Celtic International Hotel

We arrived at the Celtic International Hotel to find what can only be described as the most awful excuse for a hotel, any hotel, To call it International is a joke. We got no sleep in a sub standard bed and we’re relieved when the morning came.

1 out of 10Celtic International Hotel

All good except the directions you gave us did not get us to the hotel we wasted 45mins trying to find it then next morning you told us to turn left instead of right for the airport otherwise no complaints

10 out of 10Celtic International Hotel

Everything was as described and expected. Hassle-free experience!

10 out of 10Celtic International Hotel

Very disappointed !! No restaurant facilities,no breakfast, just tea or coffee tray in room with long life milk Which we both dislike !! ???????? When we got to the airport our car number wasn't recognised !! Had to phone for assistance to get in.We were told holiday extras hadn't booked us in!! Same happened on our return ???????? I think you should try and get more hotels near the airport on board !! We stayed at the Celtic International !!

1 out of 10Celtic International Hotel

Convenient stay at the hotel and great staff at both the hotel and car park. There is a problem when entering the long stay car park at Cardiff airport if you've booked a hotel/car park package which your company needs to resolve. The gate didn't open as expected and on checking the app, it advised that we should have registered with the hotel which is incorrect according to the hotel whom I then rang. The car park attendant (who was very helpful) said that they don't receive details from you for the combined bookings. Again on the way out, we provided our reference and explained the situation and it wasn't a problem but it's an additional hassle that could be avoided.

10 out of 10Celtic International Hotel

Friendly staff

9 out of 10Celtic International Hotel

All was good, but the meals we got at dinner time were absolutely terrible! If we ever stay again, a meal will not be included. Also, the breakfast box arrived nearly half an hour late, nearly too late to take with me for departure time at the airport.

8 out of 10Celtic International Hotel