Excellent services. Liked the updates on email before leaving and coming back.

Mr Wheeler10 out of 10Cadbury House

The hotel was great, parking while we were on holiday was perfect. However, I would advise on eating before you arrive or off site, the food is probably some of the worst I've ever eaten, in fact I'd struggle to define it as food.

Mr Schofield5 out of 10Cadbury House

Hotel was very nice. Comfy bed. Very clean. But the taxi company the hotel recommends for the airport are very unreliable so we had to source our own at a price of £50 for 15min journey.

Mrs Dobbs5 out of 10Cadbury House

We were moved from our original booking of Holiday Inn Bristol airport to Cadbury house Doubletree hotel which was further away from the airport. The restaurant was a Pierre Marco White one and so more expensive than that of the Holiday Inn and the standard of food certainly no higher! The hotel would not organise a taxi for us next morning but gave us a list of four for us to phone. It was in the fourth I managed to get anywhere so we . close to missing our holiday being so far from the airport. The charge was £30 each way, much more than if we were at the Holiday Inn

Mr Keast7 out of 10Cadbury House

Excellent hotel with car parking

Mr Rollason10 out of 10Cadbury House

We have spent a night Cadbury House several times now and have parked for the duration of our holidays. This occasion was no different, everything went like clockwork. We also enjoy eating in the Marco Pierre Restaurant.

Herr Krueger10 out of 10Cadbury House

Our hotel & parking package was a good choice, the hotel was lovely,staff were friendly & helpful & the whole process went smoothly. The only problem we found was the transfers to the air port were by taxi which the hotel sorted for us & the taxi arrived in good time & the driver was friendly & polite, however when we asked about our return journey he said we just had to go over the road to their office on our return to get one & showed us, however when we did this on our return the office was heaving & we were told we would have to wait 30mins, not knowing any other way of getting back to the hotel, some 20mins away, we said that was fine & waited. The 30mins however was actually 65mins which was most annoying! It’s a fairly small office with not nearly enough seating or standing room for that matter & as it was raining heavily it wasn’t the best end to our holiday. The taxi service was called arrow & although we saw courtesy buses we didn’t see any other taxis other than theirs. When our taxi did arrive he was again friendly & polite tho.The hotel & parking was 1st class but I wouldn’t use it again for this reason so I suggest you find an alternative transfer option if you book here. Shame.

Mrs Chiumento9 out of 10Cadbury House

Everything went extremely well. The hotel transport to the airport excellent.

Mr Gregson10 out of 10Cadbury House

Everything perfect from leaving car, hotel and pick up.

Mrs Bowsher10 out of 10Cadbury House

When I booked I was given to understand that the hotel would book our taxi to the airport. On arrival at the hotel we were asked what time we would like the taxi and the receptionist confirmed it would be booked. Unfortunately we later got a call from reception to say the taxi firm (Arrow Cars) were so busy they could only take Internet bookings and we would have to book and pay for this on-line. My husband thought he had done this, although it was £30 not the £22 we had been quoted when booking through you. At 4 am the following morning we had a text to say our taxi was there but it wasn't. The hotel staff were exceptional;they had already rung the taxi firm earlier to confirm the booking and they phoned again to find that our taxi had gone to a hotel with the same name (hence the price difference). Luckily we were able to cadge a ride with another couple going to the airport in another Arrow taxi, which we ended up paying £20 for. I consider the taxi firm to be at fault here. How would we know, in an unfamiliar area, there would be two hotels similarly named? We use Holiday Extras often and I would hope for some feedback and possible future discount from you. After all we are out of pocket to the tune of £30. We are flying from Heathrow in September and will be looking at parking and lounge deals soon. Although I have ticked "yes" boxes below, it does somewhat depend on your response. Many thanks.

Mr Pattison5 out of 10Cadbury House