Reviews of the Hilton Heathrow Terminal 5
Excellence at the Hilton speaks for itself, but we prefer what you think
88% of customers who left a review for the Hilton T5 would book again
164 customers have given an average rating of
- "Yes, all okay although service a bit slow in the restaurant"
Mr Martyn, 21 Jun 2017Hilton T5
4 out of 5 - "Spacious room, good parking, helpful friendly staff and good choice of food and drink options made our holiday start a stress free enjoyable one."
Mr Eastley, 19 Sep 2016Hilton T5
5 out of 5 - "Food and drink a bit over priced at hotel"
Mrs Finch, 14 Sep 2016Hilton T5
5 out of 5 - "Very much enjoyed our stay at The Hilton Terminal 5 but people should be aware that it's best to book transfers though the hotel (£14 each way) black cabs from terminal cost at least £25 each way, for a 5 minute journey.."
Mrs Harris, 17 Jun 2016Hilton T5
5 out of 5 - "Dinner was disappointing"
Mrs Powell, 14 Jun 2016Hilton T5
4 out of 5 - "It would be useful if I could book return ticket on Hoppa Bus"
Mrs Wilding, 04 May 2016Hilton T5
4 out of 5 - "We thoroughly enjoyed our stay and the hotel was very handy for terminal 5"
Mrs Parkin, 05 Oct 2015Hilton T5
5 out of 5 - "Lovely hotel, good night's sleep followed by delicious breakfast. Good transport to airport and the bonus of knowing the car was safely parked while we were away."
Mrs Chilton, 02 Oct 2015Hilton T5
5 out of 5 - "It all went very well. The Hilton T5 is a beautiful hotel and the bus ran as described. The drivers were so helpful. It was a very positive experience."
Mr Huddleston, 25 Sep 2014Hilton T5
5 out of 5 - "Hotel excellent and close to terminal 5 so perfect location. Great restaurant"
Mr Hall, 21 Sep 2014Hilton T5
5 out of 5 - "Hilton Terminal 5 was excellent. Comfortable room, good food, friendly staff. We parked the car under cover, which was great."
Mrs Stocks, 01 Jan 2014Hilton T5
5 out of 5 - "Good service from Holiday Extras"
Mr Smart, 02 Jan 2014Hilton T5
5 out of 5 - "Stayed at Hilton hotel t5. Good facilities and transfer service. Car parked safely for duration of trip. Good and regular emails from Holiday Extras pre trip."
Mrs Wells, 02 Jan 2014Hilton T5
5 out of 5 - "Very helpful and everything went to plan. Thank you"
Mr Windle, 07 Jan 2014Hilton T5
5 out of 5 - "Everything was fantastic, just as described, staff extremely helpful, hotel beautiful location great, close to terminals we used to hoppa bus to and from hotel which was excellent, all in all a perfect choice and great start to our holiday."
Miss Ferguson, 12 Jan 2014Hilton T5
5 out of 5 - "Very Happy with the Facilities."
Mr Saunders, 05 Oct 2013Hilton T5
4 out of 5 - "It was the perfect start to a perfect holiday."
Mrs Gardner, 30 Sep 2013Hilton T5
5 out of 5 - "yes no problems staff very friendly and helpfull"
Mr Gill, 24 Sep 2013Hilton T5
4 out of 5 - "Everything went well. The Hotel was excellent and transfers to airport from hotel as described."
Mrs Elson, 23 Sep 2013Hilton T5
5 out of 5 - "Everything ran like clockwork"
Mr Quinn, 22 Sep 2013Hilton T5
5 out of 5 - "Everything was excellent, very happy, well organised. I have booked many times and i am impressed with the service"
Mrs Storey, 05 Sep 2013Hilton T5
5 out of 5 - "Excellent service throughout. very good hotel, although not easy to locate. Bus hoppa was punctual and reliable."
Mrs Lewis, 02 Sep 2013Hilton T5
5 out of 5 - "it was great and good vaule"
Mr/S Newman, 28 Aug 2013Hilton T5
5 out of 5 - "The member of staff working in the restaurant was just wonderful and started our holiday off with a bang."
Mr Wolsten-Croft, 28 Aug 2013Hilton T5
4 out of 5 - "A good experience altogether. The staff were very pleasant and helpful."
Mr Woffenden, 28 Aug 2013Hilton T5
5 out of 5 - "Brilliant except at the Hilton Term 5 I did what they said to verify the ticket to let me out but it didn't work. Went back and she called their customer service and told her to go out to the barrier to help me but she didn't so wasted 30 mins trying to get out. Otherwise brilliant hotel with everything I needed and car parking space."
Mrs Pillinger, 30 Jul 2013Hilton T5
5 out of 5 - "Everything was as described by the website. No problems at all."
Mr Wilkinson, 20 Jul 2013Hilton T5
4 out of 5 - "Staff very helpful, car parking could not have been easier very nice room"
Mr Wells, 30 Jun 2013Hilton T5
5 out of 5 - "Yes the hotel was excellent, easy to find and park"
Mr Rees, 17 Jun 2013Hilton T5
5 out of 5 - "Really good value and very helpful"
Miss Hooper, 16 Jun 2013Hilton T5
5 out of 5 - "Brilliant stay and staff were very helpful. Offered to get us taxi as cheaper than our group travelling on the bus. All making our trip to Rio fun from beginning to end."
Mrs Johnson, 12 Jun 2013Hilton T5
5 out of 5 - "Perfect. No issues whatsoever."
Mr Barnley, 07 Jun 2013Hilton T5
5 out of 5 - "Excellent service and will use holiday extras again"
Mr Brown, 02 Jun 2013Hilton T5
5 out of 5 - "Hilton Heathrow T5 was much more luxurious than expected. Parking was straightforward. Hoppa Bus service was quick and easy."
Mr Munday, 24 May 2013Hilton T5
5 out of 5 - "Everything went smoothly and the Hilton at Colnbrook was very good."
Mr Cocking, 20 May 2013Hilton T5
4 out of 5 - "We spent the night before our holiday in the Hilton terminal 5 hotel with parking, it was an excellent start to out holiday, we ate in the Indian restuarant, the food and wine was amazing, bravo Hilton!"
Mrs Wilson, 19 May 2013Hilton T5
5 out of 5 - "There were no problems when we arrived at the hotel - everything went smoothly. It was a great start to our holiday."
Mrs Lodge, 16 May 2013Hilton T5
5 out of 5 - "All very efficient and professional"
Mrs Lally, 28 Apr 2013Hilton T5
5 out of 5 - "Transport tickets, accommodation at Heathrow, and service were first class"
Mr Hunt, 25 Mar 2013Hilton T5
5 out of 5 - "The hotel parking at the Hilton T5 Heathrow were excellent"
Mr Wilkinson, 24 Mar 2013Hilton T5
5 out of 5 - "Hilton Terminal 5 excellent. For people wanting transport to the airport after hotel stay and park - don't use a black cab as the fare is £35 !!! Use hotel limo service (Windsor Cars) as this only £10 with excellent service."
Mrs Jeffery, 07 Oct 2012Hilton T5
5 out of 5 - "Yes all exellent."
Mrs Evans, 16 Sep 2012Hilton T5
5 out of 5 - "hotel,staff and food excellent"
Mr Key, 25 May 2012Hilton T5
5 out of 5 - "All excellent, a great start to our first cruise, thanks holiday extras will have no hesitation in using you again."
Mr Castle, 31 Mar 2012Hilton T5
5 out of 5
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