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Help and Support

Help and Support

Tell us what you need and we'll point you in the right direction.

For help with Travel Insurance, head to our dedicated Travel Insurance help

Add as much detail as you can so we can get you to the right place fast.



A man wearing glasses and a headset smiles while working on a computer in a modern open-plan office, with coworkers typing at nearby desks.

Most problems are sorted in just a few steps. We'll either walk you through what to do or take you straight to the page that fixes it.

And when something needs a bit more help, we'll show you the best way to get in touch – you'll only ever go where you need to go, never round in circles.