Airline tests mobile phone check in

[23rd June 2008]

Mobile phone check in

Delta Air Lines in the US is testing the use of mobile phones for check in, which could lead to shorter queues at the airport.

Initially the trial of paperless mobile check in technology will be limited to domestic departures from Delta’s main terminal at New York LaGuardia airport.

Delta passengers travelling from LaGuardia will have the option of using their mobile to check in up to 24 hours before their flight and will then receive an electronic boarding pass via their web-enabled phone.

At the airport they will be able to proceed directly to the security screening area where their electronic boarding pass will be scanned. Passengers with hold baggage will need to drop their bags first at the baggage drop counter.

After passing through security passengers will need to present their electronic boarding pass to the gate agent before boarding the aircraft.

“Delta’s time-saving technology puts customers in control of their experience and provides them with valuable convenience,” says Delta executive vice president of operations, Steve Gorman.

“Passengers can now quickly check in for their flight while en route to the airport in a taxi or walking from the parking lot to the terminal. The check in process now can take place from anywhere, any time within 24 hours of flight departure,” Gorman adds.

Delta Air Lines says that future enhancements to the mobile check in service include standby upgrades and same day, round trip check in on, plus SMS check in.

Written by: Nick Purdom


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Airline Tests Mobile Phone Check In