Customer testimonials are direct responses to people's experiences using Stansted Airport Parking services
Official Valet Parking
"the problem was quickly and efficiently resolved and we were not kept wiating more than a few minutes !"
Mrs Talbot Apr 24, 2008
Long Stay
"I booked early to save money, then had my holiday cancelled at the last minute and couldn't get a refund from you even though I tried before I was scheduled to arrive. I don't think it is a great marketing to ask someone who paid £18 not to use your service what they think. I will recommend to the next ten people I know who are flying out that they do not use your service."
Mr Boreham Apr 22, 2008
(2 out of 3 people found this comment helpful) Helpful? yes no
Long Stay
"Journey back to car took forever. Blue bus full and we were told yellow bus would take us. It did get us there eventually but I thought he was driving us home it took so long"
Mr Madrell Apr 22, 2008
(2 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"It was very simple"
Mrs Pettigrew Apr 22, 2008
Long Stay
"OTHERWISE GOOD VALUE FOR MONEY AND MORE CONVENIENT THAN USING AN ALTERNATIVE RUGBY CLUB AS ON MY PREVIOUS VISIT"
Mr Cranwell Apr 21, 2008
Mid Stay
"your service was good,Stansteads pick up point is badly signposted and a major deterrent for us using this airport again.To give only 15mins and then charge £1 is grubby.Pat McDonagh"
Mr Mcdonagh Apr 21, 2008
Long Stay
"I was asstited by a member of staff who was very helpful.The booking system was simple and easy to use."
Mr Stevenson Apr 20, 2008
Long Stay
"We had to wait 30 minutes for coach to car park"
Mr Wilcox Apr 20, 2008
Long Stay
"The bus links from the airport to the long term car park are absolutely terrible. There is always a long wait and a long queue. It should be possible to have a much more frequent service."
Ms Mukerjee Apr 20, 2008
Long Stay
"when we arrived we were directed to a full car park and we were driving aroung for twenty minutes trying to find a space. Eventually trying a different car parking area. Made us have to rush to our check in to avoid being late."
Mr Cunningham Apr 19, 2008
Long Stay
"very efficient booking,entry and exit. to sum up: painless parking"
Mr Pringle Apr 18, 2008
Mid Stay
"Announcement or visual display of drop off points on the bus could be improved."
Mr Scott Apr 18, 2008
Long Stay
"Very good fast efficient service."
Mr Gregory Apr 18, 2008
Long Stay
"Excellant.It made our transfer easy."
Mrs Hastings Apr 18, 2008
Long Stay
"a very good service - we will use again"
Mrs Nixon Apr 18, 2008
Long Stay
"I am disappointed, we have up to now been impressed by your previous service."
Mr Richards Apr 17, 2008
Long Stay
"long weait for transfer coach"
Mr Spurs Apr 17, 2008
Long Stay
"using holiday extas to book my car parking couldn't be easier and transfers to and from the airport are exactly the times stated. first rate service!!!"
Mr Weston Apr 17, 2008
Mid Stay
"On this occasion I was frustrated with the actual car park at Stansted. I was unable to supply a registration no. on booking as was using a hire car which had not been issued. When I tried to exit the car park I was not recognised despite having credit card details so had to go through customer services channel which delayed exit process."
Mrs Bridge Apr 17, 2008
Long Stay
"Excellent parking and pick up service at Stansted. Very helpful and pleasant driver."
Mr Foster Apr 17, 2008
Long Stay
"bus a bit slow picking us up from terminal; long queue at blue stop, needing 2 buses, whilst at other stop bus had hardly anybody in it."
Mrs Duran Apr 17, 2008
Mid Stay
"Mid term car park at Stansted - very good service."
Mrs Dissen Apr 14, 2008
Long Stay
"Need more frequent buses, airport to carpark during busy periods."
Mr Isaac Mar 30, 2008
(16 out of 24 people found this comment helpful) Helpful? yes no
Mid Stay
"Special thank you to Linda at e parking Stanstead, thought my husband would be unable to return from a holiday as he was in hospital, she was very very helpful explaining what I would need to do to retrieve the car without the ticket. Excellent service."
Mr Davies Mar 22, 2008
(5 out of 10 people found this comment helpful) Helpful? yes no
Long Stay
"We found the service very good, and the staff were very helpfull"
Mr Pannell Mar 12, 2008
(21 out of 27 people found this comment helpful) Helpful? yes no
Mid Stay
"The booking process was straight forward and instructions for parking clear, concise and accurrate. There were no delays for bus transfer in both directions. The whole experience was hassle free."
Miss Mixer Mar 11, 2008
(7 out of 13 people found this comment helpful) Helpful? yes no
Long Stay
"We always book with Holiday Extras and have always been very pleased many thanks."
Mr Cooper Mar 06, 2008
(11 out of 18 people found this comment helpful) Helpful? yes no
Mid Stay
"Excellent efficient service, especially as I only booked the night before my flight! I have already booked my next 4 trips with Holiday extras!"
Ms Coward Feb 21, 2008
(6 out of 11 people found this comment helpful) Helpful? yes no
Long Stay
"Completely efficient trouble free booking system"
Mr Robinson Feb 11, 2008
(8 out of 14 people found this comment helpful) Helpful? yes no
Long Stay
"very cheap and reliable service"
Ms Savage Feb 03, 2008
(4 out of 9 people found this comment helpful) Helpful? yes no
Long Stay
"great service easy to book with no problems"
Mr Green Feb 02, 2008
(4 out of 7 people found this comment helpful) Helpful? yes no
Long Stay
"excellent service"
Mr Hellyer Feb 02, 2008
(4 out of 9 people found this comment helpful) Helpful? yes no
Long Stay
"everything went very smoothly."
Mr Pressley Jan 31, 2008
(5 out of 9 people found this comment helpful) Helpful? yes no
Long Stay
"A quick effecient service"
Mr Manning Jan 31, 2008
(4 out of 8 people found this comment helpful) Helpful? yes no
Long Stay
"excellent service, no fuss, sorted!"
Mr Liddelow Jan 29, 2008
(3 out of 6 people found this comment helpful) Helpful? yes no
Long Stay
"while waiting at the head stop post for the coach back ,the driver stopped half way down and allowed the large que at the back to board first,we were lucky to get on the coach, why have a head stop if the driver ignores it, apart from that the service is very good"
Mr Cowell Jan 28, 2008
(4 out of 8 people found this comment helpful) Helpful? yes no
Long Stay
"Everything was fine, one small point. It was very cold waiting outside for the bus, no shelter !"
Mr Barry Jan 26, 2008
(4 out of 8 people found this comment helpful) Helpful? yes no
Long Stay
"Would recommend it"
Mrs Saggers Jan 26, 2008
(4 out of 8 people found this comment helpful) Helpful? yes no
Long Stay
"Bus driver very polite and friendly prompt service, good explanations on paperwork provided prior to trip"
Mrs Jarvis Jan 25, 2008
(4 out of 7 people found this comment helpful) Helpful? yes no
Long Stay
"Efficent and easy as usual"
Mr Spearing Jan 24, 2008
(4 out of 8 people found this comment helpful) Helpful? yes no
Mid Stay
"quick and easy"
Mrs Penfold Jan 24, 2008
(4 out of 9 people found this comment helpful) Helpful? yes no
Long Stay
"Very courtious drivers,,,"
Mr Gardiner Jan 24, 2008
(4 out of 8 people found this comment helpful) Helpful? yes no
Long Stay
"very efficient service"
Mrs Sinclair Jan 24, 2008
(4 out of 8 people found this comment helpful) Helpful? yes no
Long Stay
"very efficient service"
Mrs Sinclair Jan 24, 2008
(4 out of 8 people found this comment helpful) Helpful? yes no
Long Stay
"It's a good efficient service"
Miss Cornell Jan 24, 2008
(4 out of 8 people found this comment helpful) Helpful? yes no
Official Valet Parking
"No hassle, no waiting or standing on a bus. Well worth paying a bit extra for"
Mr Fabian Jan 23, 2008
(10 out of 17 people found this comment helpful) Helpful? yes no
Long Stay
"Very quick transfers to/from car park and airport. Booking was dealt with efficiently and the car park procedures were simple and effective."
Mr Warren Jan 23, 2008
(4 out of 8 people found this comment helpful) Helpful? yes no
Long Stay
"Very reliable service, quick and easy connection to the airport.Thanks a lot."
Mr Dadia Jan 23, 2008
(4 out of 8 people found this comment helpful) Helpful? yes no
Long Stay
"excelent service"
Mr Evans Jan 23, 2008
(4 out of 8 people found this comment helpful) Helpful? yes no
Long Stay
"Very user friendly and fast and efficent transfer to the aiport. Would definately use again"
Mr Whyman Jan 23, 2008
(4 out of 8 people found this comment helpful) Helpful? yes no
Stansted Pink Elephant Long Stay - The cheapest parking at Stansted with a great service.
Long Stay
"Journey back to car took forever. Blue bus full and we were told yellow bus would take us. It did get us there eventually but I thought he was driving us home it took so long"
Mr Madrell Apr 22, 2008
(2 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"We found the service very good, and the staff were very helpfull"
Mr Pannell Mar 12, 2008
(21 out of 27 people found this comment helpful) Helpful? yes no