More than 20,000 British holidaymakers have been affected by the collapse of Macclesfield-based Seguro Travel, which ceased trading on September 10.
The company traded as Seguro Holidays and Kent Escapes and held ATOL licence 3251. It operated package holidays and flights from Glasgow Prestwick and Kent airports to Spain, the Canary Islands and Portugal.
There are 2,500 passengers currently abroad and about 18,000 with bookings for future travel.
The Civil Aviation Authority (CAA) is advising Seguro customers who are yet to travel to submit a claim to them via the ATOL website at www.atol.org.uk for a full refund. All future holidays have been cancelled.
The CAA is arranging for those abroad to complete their holidays and return home as planned. Travel representatives and hoteliers will have further information for guests.
During the year to March 2008, ATOL helped more than 2,000 holidaymakers to complete their holidays after tour operators went out of business. Twenty-one thousand customers received a refund of advance payments.
Written by: Maxine Clarke