| Luton Airport Contacts | Telephone Number |
| Customs and Excise | +44 (0)1582 735531 |
| Baggage and Check in Assistance | +44 (0)1582 405100. |
| Immigration Enquiries | +44 (0)1582 439030 |
| Left Luggage | +44 (0)1582 405100 |
| Baggage Service and Wheel chair Assistance | +44 (0)1582 405100 |
| Lost Property | +44 (0)1582 405100 |
| Meeting Room Facility | +44 (0)1582 700898 |
| General Switchboard | +44 (0)1582 405100 |
| Lounge Bookings | +44 (0)1582 700898 |
| Luton Airport Parking | +44 (0)1582 395456 |
| Luton Taxis | +44 (0)1582 736666 or 01582 735555 |
| National Rail enquiries | +44 (0)0845 7484950 |
| Thameslink Trains | +44 (0)020 7620 6333 |
| South East Trains | +44 (0)8706 030 405 |
| National express coaches | +44 (0)8705 757 747 |
| Luton Avis Car hire | +44 (0)1582 736537 |
| Luton Budget Car hire | +44 (0)1582 450555 |
| Luton Eurocar Car hire | +44 (0)1582 422999 |
| Luton Hertz Car hire | +44 (0)1582 727654 |
| Luton National Car hire | +44 (0)1582 486414 |
| Luton Flight Reservations Aer Arann | +44 (0)800 587 2324 |
| Luton Flight Reservations Britannia Airways | +44 (0)870 607 6757 |
| Luton Flight Reservations B A Citiexpress | +44 (0)8745 7256 256 |
| Luton Flight Reservations Easy Jet | +44 (0)871 7500 100 |
| Luton Flight Reservations Flybe | +44 (0)871 700 0535 |
| Luton Flight Reservations Helios Airways | +44 (0)870 750 2750 |
| Luton Flight Reservations Monarch Charter | +44 (0)8700 405 040 |
| Luton Flight Reservations Monarch Scheduled | +44 (0)8700 405 040 |
| Luton Flight Reservations Ryanair | +44 (0)8712 460 000 |
| Luton Flight Reservations Wizz Air | +48 22 500 9499 |
When you fly from Luton Airport, Holiday Extras® aims to provide everything that you need to make the journey easy going. As well as airport hotels, airport parking and airport lounges we aim to ensure you receive all the information you require to prepare for your flight. Take some time to read our guide to the baggage restrictions in place at Luton Airport to ensure you check-in fully prepared and ready to go.
Airlines will let you know what their allowances are by various means:
If you have a ticket, the hold allowance will be printed on the ticket. Ticket wallets also contain general information about carry on bags.
On electronic tickets (e-tickets) baggage allowances are usually on the confirmation notice. Hand luggage allowances are also given on individual airline websites.
Overweight Baggage: If your hold baggage is heavier than the allowance, the airline is entitled to charge an excess baggage charge. If your cabin luggage is overweight or too big, you might be asked to check it in to the hold. If doing so takes your hold luggage above your hold baggage allowance, you might have to pay excess baggage charges. The best way to avoid any problems is to stick to the allowances.
The baggage allowances do vary from carrier to carrier. If in doubt check with your airline:
Hand luggage sizes vary but most airlines limit their carry-on bags to a range of 14" to 16" high, 21" to 24" wide, and 8" to 9" deep.
A 45" total (height+width+depth) can be used as a basic guideline
The standard allowance typically provides for a bag of up to a certain size plus one 'personal item' - a personal item may be:
Briefcase, camera, handbag/purse, laptop (in carry bag), reading matter.
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| Airline/Tour Operator | Telephone | Web Address |
| Britannia Airways | 0870 607 6757 | www.britanniaairways.com |
| British Airways | 0870 850 9850 | www.ba.com |
| easyJet | 0871 750 0100 | www.easyjet.com |
| FlyBe | 0871 700 0535 | www.flybe.co.uk |
| Monarch Charter | 0870 040 5040 | www.flymonarch.com |
| Monarch Scheduled | 08700 405 040 | www.flymonarch.com |
| Ryanair | 0871 246 0000 | www.ryanair.ie |
| Archers Direct | 0870 460 3894 | www.archersdirect.co.uk |
| Avro | 0870 458 2841 | www.avro.co.uk |
| Club 18-30's | 0870 242 1830 | www.club18-30.biz |
| Cosmos | 0870 264 6100 | www.cosmos-holidays.co.uk |
| Crystal Holidays | 0870 848 7999 | www.crystalholidays.co.uk |
| Crystal Lakes and Mountains | 0870 888 0252 | www.crystallakes.co.uk |
| Crystal Premier Italy | 0208 241 5040 | www.crystalholidays.ie |
| Direct Holidays | 0870 238 7700 | www.dirtectholidays.co.uk |
| First Choice | 0870 750 0001 | www.firstchoice.co.uk |
| JMC | 0870 750 5711 | www.jmc.com |
| Kosmar | 0870 700 0747 | www.kosmar.co.uk |
| Libra Holidays | 0871 226 0446 | www.libraholidays.co.uk |
| Panorama | 0870 238 7744 | www.panoramaholiday.co.uk |
| Portland Direct | 0870 241 3172 | www.portland-direct.co.uk |
| Saga Holidays | 0800 300 500 | www.saga.co.uk |
| Sovereign | 08703 601 634 | www.sovereign.com |
| Sunsail | 0870 777 0313 | www.sunsail.com |
| Thomson | 0870 850 3999 | www.thomson.com |
| Unijet | 0870 511 4114 | www.unijet.com |
We all know security measures at UK airports are tight. Seasoned travellers will be aware of the heightened airport security but if you fly less frequently what can you expect to find when you arrive at Luton Airport?
It is important to give yourself plenty of time for your check in at the airport. For long haul flights the check in is 2 or 3 hours prior to your flight. Give yourself longer! Everything takes longer than it used to at the airport, particularly during peak times. You can expect delays and long queues for check-in and screening. Allow extra time just in case of special circumstances.
Air travellers are limited to one carry-on bag and one personal item (such as a purse or briefcase) on all flights. When you are packing keep the climate of high security in mind. It's common sense - any item or hazardous substance that could cause danger or injury for others will not be allowed in you carry on bag. There are a few every day items that could be overlooked in your hand luggage.
Passengers are able to take liquids through security check points again, however, some restrictions still apply. Individual containers of liquids must not exceed a maximum capacity of 100ml.
All containers must be presented for examination to security in a 'single, transparent, re-sealable plastic bag'. The re-sealable bag must not exceed a capacity of 1 litre or 20cm x 20cm.
Liquids Include:
|
Cabin Baggage Restrictions:
Each passenger can carry only one item of hand-luggage through the airport search point, with a maximum size of 56cm x 45cm x 25cm.
Please Note: Essential medicines or baby food can be carried on in larger volumes than 100ml, however, these items will be subject to authentication.
Some of the items not to pack in hand luggage:
Household cutlery, any knives, razor blades*, tools, scissors, hypodermic syringes *, knitting needles, corkscrews, and sporting bats.
These Items are OK in your hand luggage:
Cellular phones, walkman, notebook computer, non-metal nail files, *disposable razor, *syringes for personal medical use secured with caps, and medication in its original, labeled container, cane and umbrella (after it has been checked).
Pack jewellery, cash and laptop computers, in your carry-on baggage. Put undeveloped film and cameras with film in your carry-on bag. Checked baggage screening equipment will damage undeveloped film.
Expect to Have Your Bags Searched
Carry-on and checked bags are subject to being hand-searched, particularly if the contents can't be seen by the X-ray. Don't wrap gifts until you get there. Any sharp objects in checked baggage should be sheathed or securely wrapped to prevent injury to baggage handlers and inspectors.
You can avoid setting off the metal detectors by not wearing jewellery clothing, shoes, and accessories that contain metal.
Locked Suitcases
When you are travelling from the UK it is generally accepted that you lock your suitcase.
You may be called on to open up a bag where the contents are unclear.
If you are flying from the USA the Transportation Security Administration (TSA) asks that bags be left unlocked to make the job of security screeners easier and quicker.
The TSA has recently listed on its website ( www.tsa.gov ) a number of brand names- that have "accepted and recognised locks". These are locks that airport security screeners can open and relock. The list also contains the names of several makes of travel padlocks that screeners can open and relock.
Plan ahead and try not to pack at the last minute. It only takes 1 banned item in your carry on or checked baggage to cause delays for you and possibly other passengers.
If you have the prospect of a long haul flight you can book in at the Luton Reed Aviation airport lounge. Wind down in the lounge after your check-in and security screening.
In emergency situations where there is danger to life or a crime in progress, call 999 - but if you have any non- urgent airport security enquiry or to report a crime that occurred earlier.