Customer testimonials are direct responses to people's experiences using Manchester Airport Hotels services
• 96% of customers who left a review would book again
• 50 customers have given an average rating of 5 out of 5
The website was reasonably user-friendly and I liked the idea of yours to have a follow-up questinnaire but I was sent information in the first email which did not apply to my booking! The second eMail was correct and it is to this one I am replying.
The hotel staff were friendly and helpful and the accomodation was more than adequate for my over night stay prior to a long haul flight abroad. I was able to have a lovely meal, relax in the friendly atmosphere in the hotel and not worry about my car being left in the secure parking area. Brilliant!
The only real problem we had was on the pick up from the airport on the return jeorney, we were unsure as to were we were being picked up from as the driver neglected (unlike last year) to inform us. Apart from that an excelent facility
Location of the hotel is excellent, adjacent to the motorway and ashort taxi ride to the airport. Only thing i did not like was the lack of late check out facilities. We had a night flight and didn't arrive until 5am and we still had to be out for 12,otherwise the hotel fine.
Very pleased with our stay with yourselves,the bed in the room was the most comfortable we have ever slept in and when ever we fly from manchester we will be staying with yourselves.A great start to a wonderfull holiday.
WE BOOKED THIS AS AN OPTION TO CAR PARKING WHILE WE WERE AWAY ON HOLIDAY. WE FOUND THE HOTEL VERY RELAXING AND FELT TOTALLY RELAXED BEFORE GOING AWAY IT TOOK AWAY ALL THE STRESS OF GETTING TO THE AIRPORT ON TIME. I WOULD HIGHLY RECOMMEND IT TO MY FRIENDS AND WILL DO IT AGAIN. THANKS
Excellent Value for money. I would definitely use Cresta Court again prior to holidays or business trips.
Mr Covill-Lane 18 Jan, 2008 Helpful?yesnoThank you
I have always been pleased with holidays either it being airport parking or lounge and now that I have experienced you hotel deal I wouldnt use any other now thank you
ensure coach company are aware of guests luggage & advise customers that it's their responsibility to advise reception that they need transfer to airport(I did this but other's di
It was a great start to the holiday at a bargain price!
Mrs Faulkner-Evans 15 Jan, 2008 Helpful?yesnoThank you
A 1st. Class experience with a 1ST Class service. The Reception staff were very efficient and informative. I have stayed at many hotels throughout my working career and this one rates near the top. We shall be staying again in April 2008 (still to make a reservation yet only arrived home this morning). Thanks from my wife and I. It all goes to give your holiday a better start.E. Tuplin
Having stayed on New Years Eve at the Quality Inn Altringham, I was expecting inflated rates. We we extremely pleased with the rate and with the parking arrangements!!
Glad we chose the Hilton, excellant room and the added bonus of car parking with peace of mind security, will certainly start our next holiday with the manchester airport Hilton.
I would like to say that the staff and the room we had at the hilton were really nice and helpfull. they only downside i would say was the meals I'm not into fancy a-la- cart menu's or complicated sandwiches so it would have been nice to be able to eat a normal meal.
Really good family room - 5 beds, 3 TV's & lots of tea and coffee - really helpfull and polite staff. Makes travelling with 3 kids less of a nightmare.
lovely hotel, easy to find, great parking, lovely food in restaurant, rooms great, weve stayed in many hotels before and this is one i would come back to, many thanxs
I can recommend the Undercover Hotel at Manchester Airport, the service is excellent and the airport parking arrangements and transfers are well organised.
We found booking our parking and over-night accommodation with 'holiday extras' to be quick, easy and good value for money. The Etrop Grange provided comfortable accommodation prior to our journey, and even-though there was a delay by the hotel in returning our car they offered us accommodation and meals at no charge while they delt with the problem.J R Adams
The web site was very simple to use, the savings were great for the quality of the hotel which was excellent. My 1st experience with holiday extras and very satisfied, I would recommend to anyone.