Holiday Extras Travel Help
We're here to help travellers affected by the snow warning
UK snow warning
Snow with the potential to disrupt local travel fell across Scotland on Sunday night and much of England on Monday; and below-freezing temperatures overnight are causing minor disruptions to road and rail travel on Wednesday morning.
Snow and ice warnings are in place until 10am-12pm on Weds 20th for:
- Wales
- West Midlands
- Highlands & Eilean Siar
- SW Scotland, Lothian Borders
- Strathclyde
- Northern Ireland
- East Midlands
- East of England
- North East England
- Yorkshire & Humber
- London & South East England
- North West England
- South West England
- Central, Tayside & Fife
- Grampian
- Orkney & Shetland
There is a small chance of disruption to local travel, including disruptions to road, rail and bus routes.
Customers in need of alternative travel options
You can avoid travel disruptions on the morning of your flight by staying at an airport hotel the night before. We have rooms available at all major
- Edinburgh airport parking or hotel with parking
- Newcastle airport parking or hotel with parking
- Manchester airport parking or hotel with parking
- Liverpool airport parking or hotel with parking
- Leeds Bradford airport parking or hotel with parking
- East Midlands airport parking or hotel with parking
- Cardiff airport parking or hotel with parking
We are here to help our customers affected by the disruption. This page provides the quickest and easiest ways to get help with your Holiday Extras booking.
Customers with an airport booking and due to travel
Please check with your airline before setting off to a UK airport.
Customers with Flextras: Free cancellations bookings can cancel any time up to the booked day and time of travel.
Flextras: Saver customers can cancel for a voucher to use on the same product.
If you need to make any changes to a booking head to your trips page to change dates, times, terminals, parking options, or cancel your booking if you need to.
Customers with a Holiday Extras travel insurance policy
Customers with Holiday Extras travel insurance can contact us as normal at our insurance support page.
Customers already abroad
Our support team are here to assist and guide those abroad and those concerned about their travel plans. Best way to reach them is using our Live Chat service.
The best and quickest support is via our Live Chat service. Please contact us below with any questions not answered above. Thank you.
Live Chat