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Help and Support

Help and Support


For help with Travel Insurance, head to our dedicated Travel Insurance help



A man wearing glasses and a headset smiles while working on a computer in a modern open-plan office, with coworkers typing at nearby desks.

Most problems are sorted in just a few steps. We'll either walk you through what to do or take you straight to the page that fixes it.

And when something needs a bit more help, we'll show you the best way to get in touch – you'll only ever go where you need to go, never round in circles.