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Customers' Awards 2011

Category 2011

Best Airline for Disabled Travellers


Tell me about Jet2

Jet2 is a budget airline which flies to over 50 destinations, from Belfast to Tel Aviv, and is continuing to expand at a rapid rate. Jet2 is focused on “providing the best possible performance”, and the company takes pride in its specialist assistance and glowing punctuality record.

What does Jet2 do for its disabled passengers?

Subject to prior booking, Jet2 is able to offer personalised special assistance to those passengers with disabilities, so that they receive the right level of service for their needs. To make life easier, Jet2 also allows two pieces of mobility equipment onto the aircraft free of charge.

If you have an allergy, not only does Jet2 want to know about it, but they will endeavour to refrain from selling particular products on flights where one or more passengers have notified them that an allergic reaction may consequentially occur.

Has Jet2 won any other awards?

In July 2011, Jet2 was voted ‘runner-up’ in the Best Airline category at the TravelMole Web Awards. The leisure airline also won Best Website at The World Low Cost Airline Awards in October 2010.