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Change your dates and times

Changing your booking

Log in to your account if you haven't done so already.

Once you're logged in you'll see a list of your existing bookings – tap on the booking you want to change. We'll give you a list of options – depending on the type of booking you have, you'll need to do different things:

Free Cancellation bookings

You can change your dates and times up to midnight on the day before your booking is due to start.

Tap 'Change dates and times' in the list.

Follow the prompts to change your booking to your new dates and times. There's no charge to make changes to your booking but you may need to pay extra if there's a difference in price.

Saver bookings

You aren't able to change the dates and times on Saver bookings but you can cancel and book again.

You must cancel by midnight on the day before your booking is due to start.

Tap 'Cancel' in the list.

Follow the prompts and continue to cancel your booking. We'll give you a voucher which you can use to book the same product for your new dates and times.

When you make a new booking, make sure you're logged in so your voucher appears. If you get stuck, our voucher page will show you how.