East Midlands Airport Jet Parks Plus Reviews

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Our customers rated JetParks Plus, on average, 9/10 (472 reviews).

Viewing reviews 1 - 50 of 472

We returned with our luggage to your usual pick-up point. Large signs still display this it. Someone then spotted the tiny sign indicating your point had moved. We had to drag our luggage up and down curbs and across roads to get there.

Mr Hunt, 27 Sep 2015

JetParks Plus
1 out of 5

All fine no problems

Mrs Phillips, 27 Sep 2015

JetParks Plus
5 out of 5

All went smoothly even though we had to chance car details at the very last minute , great service

Mrs Tallack, 27 Sep 2015

JetParks Plus
5 out of 5

excellent service

Mrs Hemsworth, 17 Sep 2015

JetParks Plus
5 out of 5

excellent easy to use.

Mr Hill, 17 Sep 2015

JetParks Plus
5 out of 5

No problems at all everything was bang on

Mr Gresham, 18 Sep 2015

JetParks Plus
5 out of 5

All as advertised

Mr Lyons, 06 Sep 2015

JetParks Plus
5 out of 5

excelent

Mr Handford, 26 Jul 2015

JetParks Plus
5 out of 5

It was all very good and easy

Mr Wilch, 26 Jul 2015

JetParks Plus
5 out of 5

Everything went OK,no problems

Mrs Topley, 26 Jul 2015

JetParks Plus
5 out of 5

Directions not too good, staff very helpful. Had to contact them a couple of times. Transfer very quick and efficient.

Mr Middleton, 21 Jul 2015

JetParks Plus
5 out of 5

Quick transfer within 5 minutes close to terminal.

Mr Cook, 21 Jul 2015

JetParks Plus
4 out of 5

Everything was great very easy

Miss Collins, 15 Jul 2015

JetParks Plus
5 out of 5

The whole experience from booking to leaving the car park was easy and hassle free.

Mr Smith, 15 Jul 2015

JetParks Plus
5 out of 5

No problem on entry, finding a parking space, transfers too and from terminal or exit from car park.

Mr Jessop, 09 Jul 2015

JetParks Plus
5 out of 5

everything went smoothly thanks

Mr Hadfie, 08 Jul 2015

JetParks Plus
5 out of 5

everything went smooth no problems, could do with a sign up inside airport telling you where to get bus back. would use again

Mr Brooks, 08 Jul 2015

JetParks Plus
4 out of 5

No problems all went smoothly number plate recognition speeds up the process of entry and exit Bus transport to and from the airport efficient and staff polite and helpful

Mrs Barks, 07 Jul 2015

JetParks Plus
5 out of 5

ticket machine failed to give me a ticket on arrival, so I had to call to getin and then call to get out.

Mr Neal, 05 Jul 2015

JetParks Plus
4 out of 5

Smooth as usual.no problems.

Mrs Hookem, 05 Jul 2015

JetParks Plus
5 out of 5

The ticket machine was not working on arrival. Large areas of the car park were roped off. It was difficult to find the exit in the dark. Not very good!!!!!!

Mr Holland, 16 Jun 2015

JetParks Plus
2 out of 5

On arrival the barrier for our allotted car parking was marked as closed so we reversed and tried to find an alternate entrance only to be told by fellow passengers that the original barrier was correct. There were not signpost or none that we could see pointing to the bus travel and on returning to the airport again we did not find the bus shelter easily. The first bus that stopped told us we were at the wrong stop and the driver was quite rude. We did however only have to wait 5 minutes for another bus, the driver of this bus was very pleasant and told us that the directions from arrivals to the stop were incorrect.

Mrs Cooper, 15 Jun 2015

JetParks Plus
1 out of 5

on arrival the ticket machine would not work however the helpful man on the intercom sorted everything for us

Miss Grant, 15 Jun 2015

JetParks Plus
5 out of 5

Everything went smoothly as expected. Used before, will use again.

Mr Allen, 13 Jun 2015

JetParks Plus
5 out of 5

Was ok transfer. Only waited few minutes outbound but longer on return

Miss Farrington, 08 Jun 2015

JetParks Plus
4 out of 5

No, car park full.

Mr Bennison, 08 Jun 2015

JetParks Plus
1 out of 5

Everything was fine. Short transfer to airport terminal. Polite and helpfull bus driver. Price could always be a little lower.

Mr Beach, 08 Jun 2015

JetParks Plus
5 out of 5

Arrived 1.30 a.m. and boarded the bus which had it's windows obscured by advertising so you couldn't see out. We had no idea where we were when the bus stopped at one of the car parks, nor did any of the other passengers. There was no communication either automated or from the driver who was quite shirty when asked which bus stop/car park we were at.

Mrs Woolerton, 04 Jun 2015

JetParks Plus
3 out of 5

Yes, even though ticket machine wasn`t working on entry...

Mr Copson, 05 Apr 2015

JetParks Plus
5 out of 5

Everything fine, bus regular, driver friendly will use again

Mrs Nuttall, 05 Apr 2015

JetParks Plus
5 out of 5

Sign posting from main road could be improved upon as true to your own admission of sat nav post code not being accurate - even using full address - this would be helpful

Miss Harrison, 05 Apr 2015

JetParks Plus
5 out of 5

Twice now the instructions were useless as the gate didn't work

Mr Pollard, 05 Apr 2015

JetParks Plus
1 out of 5

I booked car parking at East Midlands airport and the whole process was very smooth and efficient

Mr Dyas, 23 Mar 2015

JetParks Plus
5 out of 5

All went as planned. Even Numberplate Recognition System worked!

Mr Turner, 23 Mar 2015

JetParks Plus
5 out of 5

all was well [great]

Mr Price, 23 Mar 2015

JetParks Plus
5 out of 5

Would be good to have a sign telling you when next bus would arrive

Mr Butcher, 24 Mar 2015

JetParks Plus
5 out of 5

Everything was easy and stress less

Mr Marshall, 23 Mar 2015

JetParks Plus
5 out of 5

YES.DIDN'T SPEAK TO ANY STAFF AS I USED THE INTERNET. EXTREMELY EASY TO USE AND QUICK EMAIL CONFIRMATION AND REMINDER NEAR THE DEPARTURE DATE.

Mrs Smith, 22 Mar 2015

JetParks Plus
5 out of 5

The Suitcase storage system on the buses seems to be vey Chaotic. Stored cases into rack at front of bus then went further back to travel. When arrive at stop, had to get off bus at rear then get back on at front to retrieve my cases because of volume of people.

Mr Lyall, 23 Mar 2015

JetParks Plus
5 out of 5

satisfied completely

Mr Dyson, 21 Mar 2015

JetParks Plus
5 out of 5

Everything went like clockwork, loads of parking spaces, bus waiting at bus stop, dropped off just outside departures, bus back to car park there as soon as I left arrivals, would highly recommend

Miss Winmill, 20 Mar 2015

JetParks Plus
5 out of 5

spot on every thing just as it should be

Mr Bryant, 20 Mar 2015

JetParks Plus
5 out of 5

Everything went as expected when dealing with Holiday Extras

Mr Evans, 18 Mar 2015

JetParks Plus
5 out of 5

All good and helpful

Mrs Towse, 18 Mar 2015

JetParks Plus
5 out of 5

As used before everything went ok

Mr Page, 17 Mar 2015

JetParks Plus
5 out of 5

Very good

Mr Tolomeo, 18 Mar 2015

JetParks Plus
5 out of 5

Excellent service

Mr Bal, 16 Mar 2015

JetParks Plus
5 out of 5

everything went as smooth as silk,the staff were very informative and polite

Mr Macredie, 16 Mar 2015

JetParks Plus
5 out of 5

The car park was easy to access and was near to the airport. Transfers to the airport was quick and efficient.

Mrs Neumann, 11 Mar 2015

JetParks Plus
5 out of 5

Everything went smoothly no problems. recommended.

Mrs North, 12 Mar 2015

JetParks Plus
5 out of 5

Viewing reviews 1 - 50 of 472

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